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West Metro Buick GMC

(2,250 reviews)
Visit West Metro Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (763) 634-0032 (763) 634-0032
Used (763) 634-0031 (763) 634-0031
Service (763) 260-8820 (763) 260-8820

Reviews

(2,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Metro Buick GMC from DealerRater.

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Our 2nd vehicle from west metro! Andy and Kent were...

Our 2nd vehicle from west metro! Andy and Kent were amazing to work with! Never pushy and always helped us when we had questions! They have gained life long customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I feel that west metro is an excellent place to purchase...

I feel that west metro is an excellent place to purchase a vehicle. I worked with Jason and he was respectful, kind and very efficient. I called ahead of time and he had two vehicles ready. I purchased one of the vehicles and could not be happier. I’ve then worked with the Jim in the finance area and once again he was very professional. This is the second time I’ve purchased a new vehicle with West Metro. I will go there in the future as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Family matters

Buying a car from West metro was very easy no pressure straightforward I'm very helpful to find the right vehicle for you consider them my family while I was picking up my vehicle my daughter was looking around but happen to like a vehicle Jason my salesman after working hard on my Geo went to work on hers needless to say it worked writingwhile I was picking up my vehicle my daughter was looking around but happen to like a vehicle Jason my salesman after working hard on my deal went to work on hers needless to say within a day we were back to pick up another vehicle what more can I say perfect peoplewithin a day we were back to pick up another vehicle what more can I say perfect people treating you just like you were their family brother sister father mother son or daughter they look out for your interest will recommend anyone looking for a new vehicle to stop by and let them put you in a new ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Corey was very helpful and made the experience...

Corey was very helpful and made the experience effortless. I would recommend this dealer. From letting us test drive multiple models to finance it was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service and friendly

Cian was my contact and was right to the point, helpful, customer service focused and made the experience great. I bought my car in about an hour and my car was delivered to me the following work day and they picked up my trade in. The car was so clean and in great working order. The pricing was fair from the start. The paperwork by Jim was quick and organized and only took a few minutes. Would definitely recommend West Metro and Cian to anyone. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority, and it's great to hear that Cian and James provided you with such an excellent experience. Congratulations on your new car! All of us at West Metro Buick GMC are glad to have you as a customer.

Awesome service. Loved the email notifications of the...

Awesome service. Loved the email notifications of the appointment and changes. Very quick with the repair. Upfront with parts that needed to be ordered and told what was on back order. They also washed my vehicle before I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback! We are glad that we had the opportunity to work with you and that our team was able to assist you with your service needs. We look forward to continuing to serve you in the future!

Awesome place to deal with very good help and explain...

Awesome place to deal with very good help and explain things very nice. Have lots of nice deals and pretty fast at what they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tyler, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Metro Buick GMC.

Vehicle was what I was expecting. This is my second...

Vehicle was what I was expecting. This is my second vehicle purchased from here and from John Kinsell. Great experience and very professional to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so glad that you came back for a second vehicle! If there is anything we can do for you in the future please do not hesitate to give us a call.

John was great, patient, helpful & easy to work with!...

John was great, patient, helpful & easy to work with! Listen to what I wanted & helped be find the car I want! Willing to make an apt since I lived out of town!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing West Metro Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance!

Pleasant experience

My son purchased a used truck today, and dealt with Cian. Great guy and got my son the truck he wanted in his budget. It was a smooth hassle free experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Here at West Metro Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear that your son enjoyed his experience, and it was a pleasure having you and your son at the dealership. We appreciate your review!