Billion Auto - Chevrolet, Buick, GMC, Cadillac of Iowa City

New 888-267-3968 888-267-3968
Service 888-268-4021 888-268-4021

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Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.6
213 lifetime reviews.
  • Way above and beyond!!!

    I had my vehicle recently serviced at the new billion facility and man! they are awesome and so helpful with all my needs, they back their work 10...

    Dealer Response

    WOW, what a great review! Thank you!


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    I had my vehicle recently serviced at the new billion facility and man! they are awesome and so helpful with all my needs, they back their work 100% and their products!! Haven't seen such good customer service at a dealership EVER!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    WOW, what a great review! Thank you!


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  • 2014 Acadia purchase, easiest car purchase ever!

    We just purchased a 2014 Acadia from Bill Freytag after our car was totaled in a hail storm in Colorado. The transaction was all done remotely and...


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    We just purchased a 2014 Acadia from Bill Freytag after our car was totaled in a hail storm in Colorado. The transaction was all done remotely and could not have been easier, I was so impressed by the inventory available at Billion then once we found the right car the purchase transaction was completely painless. Bill is the best, conscientious, no pressure and great service and knowledge.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Stressfull and dissapointing experience

    I have taken my car to GM Billion in Iowa City several times now trying to resolve an issue with steering wheel vibration/shaking.  On 11/30/2016 ...


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    I have taken my car to GM Billion in Iowa City several times now trying to resolve an issue with steering wheel vibration/shaking.  On 11/30/2016 I was told from billion staff that the Suspension Cross-Member - GM (19257549) was pushed back a 1/2 of an inch and that was causing the problem, they than ordered the replacement part from GM.  This was paid for on 12/23/2016  by a warranty that I was given from another dealership though the work hadn't actually been performed.  The part was also upgraded to SPAC case at this time.  I went several months taking time out of work or my lunch breaks trying to get updates with no return phone calls.  When I was able to talk to someone from billion there was no information or concern and all of the blame was placed on GM. On 3/13/2017 I was finally put into contact with the parts manager who sent me the information on the part so I could contact GM myself.  I have never experienced this at any point in my life where I, a customer was told to contact the supplier for the business that is supposed to be providing me service. It has been over a month now since I last talked to someone from Cadillac but I was finally called back from billion.  Not with information regarding the part but they wanted me to come in to see if they could get by with doing less than what they told me needed done 6 months ago and what the warranty company had already paid them for.  As of right now I have waited 174 days while driving my car with the wheel shaking on the interstate and getting an average of 15mpg.  I have dealt with 3 dealerships since I bought this car and I cant think of any reason why I would ever pay retail for a car again!!  This place is about volume and doesn't care about individuals!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2010

Billion Chevy Buick GMC Cadillac of Iowa City is part of Billion Automotive...a family-owned business since 1935. Billion offers one of the area's largest selections--with over 6,000 vehicles online at www.BillionAuto.com. We service all makes and models and all service coupons are accepted. Visit us in Iowa City today!

"Billion Auto has one of the nation's largest automotive websites!"