Marhofer Hyundai of Green

This shop will make you want to purchase a vehicle, tell everyone you know and come back in a few days to smile and talk with them, while having a hot/cold drink!

Had work done on a known defect described in a Hyundai TSB. Vehicle was out of warranty, but they tried to get a ?good will? concession from Hyundai - no luck. Repair seems fine, but the dealer failed to refill engine coolant lost during repair - was down almost 1/2 gallon.

Mark was so very helpful! He went the extra mile to see that I was pleased. Mark helped me several times!!

This experience was better than expected. Everyone was very Friendly and knowledgeable. The Car we chose is GREAT!

I had my horn replaced for the 4th time in 3 years. Not al all pleased with this. I probably will not buy another Hyundai.

I recently purchased a new car from Marhofer Hyundai in Green, Ohio. I then decided to do a Oil consumption test and engine relacement done at this dealership. Unfortunately, I was misled and lied to throughout the process. The service department was so disorganized that I could never get a hold of anyone when calling. I ended up having to send several emails to try and get answers from Chris Shaubert, He gets an A+ in xx. I requested that they do a diagnostic test and multi-point inspection prior to the engine replacement and to inform me of the results of those tests. Not only did I not hear back regarding those tests, but they went ahead and replaced the engine without my authorization. I never even signed anything and had no idea of the costs to me until the morning my car was ready to be picked up. I'm not sure if they even did a multi-point test. The tire pressure on all tires were marked at 35, but two of them were low at 28 and 25. It was checked off as all lights working, but there was a headlight out. Those were minor things, but if they can't do the small things correctly, how can you trust them to do more important repairs? I felt misled and lied to throughout the process and was told different things from different people, including Hyundai customer care. Steer clear of this dealership!

2023 Sante Fe under warranty. Rattle in the steering column, in dash or under the hood. Told me 2 1/2 hours to diagnose. 4 1/2 hours later, couldn't find the rattle yet charged me $181!! Said some bolts were missing??? Replaced them and did nothing to help.

Purchasing with Marhofer was an excellent experience. Brad Adams & Trey Williams made the online/remote purchase of my vehicle an easy and comfortable experience. Both were honest, detailed, accurate, and customer oriented. Brad and Trey are both great assets to the Marhofer dealership.

Was very excited to be purchasing a vehicle here today. Had all the details worked out and started on the paperwork. Sent everything over and were just waiting on information for a money transfer when they called informing us that someone came by and they sold it…. This was after sending them all of our information, paperwork, photos of our I.D.s, etc. I thought it was very disrespectful to tell us they had “grabbed the keys” so it would be off the lot only to sell it to the next person who asked.

Do not get your car serviced here. Service manager and techs are a joke. Wrong oil put in my car and multi point inspection was not done. Service manager still has not called me after 4 days. Stay away from this dealer and especially the service department.