Lone Star Chrysler Dodge Jeep RAM

3.0 out of 5 3.0
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 3:00 PM

Lone Star Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

Lone Star Chrysler Dodge Jeep is proud to be an automotive leader offering the broadest selection of Chrysler, Jeep, or

...

Dodge vehicles in San Antonio, as well as, Kerrville, New Braunfels, San Marcos, and Austin areas. Since our first day of business, Lone Star Chrysler Dodge Jeep has been fully committed to providing you, our customers, with the best selection of vehicles.

""Your South Side Savings Headquarters""

Service

Oil, Filter Change

$24.95 and up*

Brake Inspection

$21.95 and up*

Engine Diagnosis

$104 and up*

Oil, Filter Change (Premium)

$29.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 23, 2019

    First, we went to their sister dealership, North Star Dodge, my wife and I walked around the lot for 30 minutes and even used the restroom, yet no one... ever greeted us. Selection was terrible too. We then drove to Lone Star Dodge because their website advertised a 2019 Ram 1500 at a specific price. After 2.5 hours (even though I was pre-qualified) they would not honor the price. They tried getting me into used vehicles. By this time it was 9:30pm and they promised to call the next morning about a trade in. No one ever called. I had to call them 3x and contacted an internet manager who finally got someone to call me around 7pm. The salesman told me the GM wanted me to come in and work out a deal on the 19 Ram 1500. I made it clear, politely, that i didn't want to wast anyone's time, but they assured me we would work out something on the Ram. We left a family event only to sit with an assistant manager who told us Chrysler messed up the advertised price and they couldn't honor it (Corporate told me today that isn't true, it's the dealer who does their website pricing). In fact, Lone Star changed the advertised price online. I told the assistant manager I had received an email that very day stating the same truck at the former advertised sales price. They still wouldn't honor it. Not only that, but they add so many fees and service charges and they are unwilling to remove any of them. This was the absolute worst car buying experience. From customer service to transparency to honesty to honoring the advertised price it's been a nightmare.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2019

    Walked around and Timothy the salesman asked questions, and come to find out I bought me a brand new ram 1500 skeptical, bur got it done!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 8, 2017

    My experience was great. I was nervous and hesitant at first but Jeff and Joseph made me feel very comfortable with getting into another vehicle and with... all the Ins be outs of shopping for a new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 14, 2019

    Do not trust the salemen here especially Demetrius and xavier. Demetrius in particular made a deal with me on a 2015 toyota 4 runner and knew i was driving... over 200 miles to buy the car and did not disclose that the car had an aftermarket kenwood radio, a missing fender, and a dead battery. This is after multiple assurances that the car is DETAILED AND READY TO GO! I wasted my entire day and a good amount of money due to Demetrius and this dealership's dishonest and inconsiderate actions. After all that Demetrius had the audacity to tell me that he worked really hard to make this deal happen when i didnt negotiate a single penny on the car

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2019

    Awesome customer service would buy here again. Everyone was really nice and helpful and made things easy. I would definitely recommend to anyone who... is looking to buy a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2018

    Was treated with the best of excellence; was dealing with Salesman: Timothy and Desk manager: Hooper fantastic deal went above and beyond to help us! Here... at Lonestar Dodge! Thanks!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 13, 2018

    Oh yea during the buying process you are treated as the #1 customer. After that all promises are not kept and it’s all about excuses, long wait on services,... repairs , and ordering car parts.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2017

    This is one of the best experience I've ever had. Everyone was helpful and friendly leaving extremely happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 19, 2016

    Come here for my vehicles to get serviced have to say this place keeps getting filthier. Floors are so dirty,seems like they dont have a contractor to... clean around here only employees doing whatever if any kind if cleaning. Break room is so disgusting,its sad to see this place just deteriorating. Waiting are seats are so filthy,just dirty,dirty,dirty. Simeone step up and clean this place up.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    July 26, 2016

    Good overall I would buy here again. A little slow in getting done

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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