Fort Mill Hyundai

Let me start by saying this review is in no way an entire reflection of Fort Mill Hyundai and I would consider doing business there once this issue has... been addressed. Reubin Nesbitt was a complete xxxxxxx during my visit. Simple as that. I came to get information and check out test drive a particular vehicle I had been researching online. Immediately upon entering an office and letting him know what my goal was that day, he shut down entirely. I’ve sat in several dealerships and had my requests denied before but never with such arrogance. Instead of attempting to work with me he rushed me out of the dealership without the opportunity to even look at my vehicle of interest. I guess in his world if you’re not ready to sign up the second you walk through the door then you’re not worth his time. The funny thing is I had fully intended on purchasing a vehicle but since he wasn’t willing to offer options and have an actual discussion with me, he has lost a sale. If upper management actually reads these.. which I’m sure you don’t.. you need to put him through some extensive customer service training. The world of car buying is changing and there are far too many alternatives available for someone to be treated this way when attempting to make a deal with your dealership.

The service rep, Tom Furrey, was extremely polite and efficient. He explained the cost and the appropriate time needed to do the service I requested. After... the service work was complete he mentioned other service work the car needed The waiting area was clean and refreshments were available. I highly recommend Ft Mill Hyundai.

We just purchased our fourth new Hyundai from Fort Mill Hyundai in nine years . George was great to work with, everyone always treats us so nice when... we go there. We wouldn’t shop anyplace else. There service department is great.

I have owned my Fort Mill purchased Electra for about one year. I have always taken it back to the dealer for service and oil changes.. they mean it when... they talk about customer service being so important. The guys in the service department are great. Tom, my service advisor, it terrific. He always remembers me, knows my car, and provides excellent, friendly and professional service. I will continue to take my car back to Fort Mill Hyundai for service

Purchased a new car from Cindy. She couldn't have been any easier to work with. Everyone from the front desk, to the finance guys were excellent!

I have been going to this dealership since 2014. I bought my second Sonata a year ago. They have the best customer service in the southeast!!! George... is my go to Sales Person. And the service department is top notch. David is always so accommodating and professional. Hats off to Fort Mill Hyundai dealership!

I can always trust that Tom will be honest and make sure our car is serviced well. He is the Best. I want to continue buying Hyundai's simply because... I trust the service department at Fort Mill Hyundai.

We looked at no less than 2 other Hyundai dealers and Fort Mill Hyundai had the best price and the two people that made it happen over the phone, before... we met anyone in person, were so helpful and gave me exactly what I needed to help my wife make a great purchase. My hats off to Cindy Maggard, and Ray Anderson. Cindy answered my wife's email just from looking at the website, she was so personable and made the experience very comfortable. When it came to numbers Ray got involved as the sales manager and even over the phone made the best deal we could get and we drove in to meet them. We walked in and they had my wife's name on a welcome board, which made her feel special, something they continued to do throughout the whole process. All the numbers were exactly as they had laid out over the phone all my wife had to do was pick the color. We met Alex Carroll to give our down payment and sign papers and he was very soft in his approach to mention other options available and was fine with our choices. No pressure at all to do anything we did not want to do. Overall this was a very good experience and would definitely buy from them again and refer my friends to them. I must mention that I'm in the car repair business so I have a great deal of experience with dealerships and they surprised even me. Well done Fort Mill Hyundai.

David is always professional & courteous! We have been servicing our vehicles here since 2009 and are very pleased with the dealership!! Pricing is very... reasonable compared to other places!

Nathan Carroll was great!! Bought this car with my son for my son. We were very impressed with the whole process. No hard sales tactics. Sonata is a great... car especially with warranty. Nate was the perfect sales rep. Will look here for the next car as well. Have already told friends.