At R&D Motors, we work hard to make sure you are satisfied. With over 20 years in the business, we know how important re
peat and referral business is. We want to make sure you have good things to say about us! We value your business and are determined to do what it takes to keep you as a happy and loyal customer. You can trust R&D Motors because we are people just like you!
"ASK RAY OR ROSIE ABOUT OUR SPECIALS!! ACTIVE MILITARY DISCOUNTS! COME SEE WHY OUR CUSTOMERS KEEP COMING BACK!!"
It's been a year since I purchased my 2013 Nissan Altima. I waited in order to give a fair review. When I was shopping at their dealership, I liked the... car, but there were some problems with the car, I.e.: AC not cooling, funny sound from the rear,. Paint chipped in places, and an idiot light came on just after purchase. They explained that they hadn't had the car but a few days, and would take care of everything. Since nothing seemed that major, I trusted them and bought the car. Rosie in the front office bent over backwards for us to get everything fixed: they replaced the AC with a brand new one, installed 2 brand new tires, touched up the paint. But the idiot light keeper coming back on. I must have taken it in to them a dozen times. Since the repair required disconnecting the battery, which also reset the light, and the problem had a bunch of things it could've been, it was trail and error. The entire time, every single employee was courteous, friendly, and dedicated to resolving the problem. I'm sure I was becoming a pain in the butt, but I was never made to feel that way. And Rosie was a super trooper, as her father became extremely ill and had died during this time, and she still did a wonderful job. I wouldn't have been able to cope and still be cheerful like she was, if I had been in her shoes. The problem was finally fixed, and my car has ran perfectly ever since. Only problem I could see was the dealership was quite small, and it might be limiting their business (they do have a second location, but I never went there). I have and will continue to recommend this place to others. Thanks for the great car guys! (And Rosie needs a raise, she's your Wonder Woman there.)
If you pay off your vehicle successfully..it will not help your credit because they do not report to the credit bureaus. Refinancing your loan is the... way to go..if possible. Other than that...it was a stress free buying experience. Make sure you get your car looked over by a mechanic before you purchase it..i wish i had.
Hi Lainey, Your review and feedback is much appreciated! Feel free to call or email us any time if there are any concerns with your account or your ve...hicle. We do report to TransUnion Credit Bureau so you should see any auto loan you have through us reflected on your report. Contact us with your account information and we can look into any issues with the report.
My first visit today ever to look at a vehicle with these folks. Always shopped at a regular dealership or private sellers until now. Never thought I'd... stop by a small lot, non-dealership place. But, if the rest goes as well as today, I will be buying a car from them and they will be on my "stop by" whenever I am looking in the future. Nice guys, don't overlook them. I'll check back in whichever way it goes. ps "facilities" gets "average", but that's not why I buy a car. If you do, then go enjoy the Lexus dealer place and get a free bottle of Periere. I'm certain it's not built into the price :-/
Walked onto the lot & wasn't greeted by anyone - which was kind of refreshing. When I had a question it was answered. Enjoyed the laid back atmosphere....
I came to the dealership with hopes for a smooth transaction. Little did I know, I would walk away with THE best car buying experience of my life so far!!!... R & D Motors is as layed back as Austin is, with exceptional customer service. Rosie, the office manager is the sweetest thing! She went above and beyond to ensure my car buying was stress free. I drove down all the way from Dallas....and would do it again in a heartbeat! I am so impressed with their selection and their honesty about EVERYTHING! I am a lifetime customer for sure!! Great dealership, great people, and I walked away in a beautiful used Infinity! I love my car....and have a new favorite car lot!!! Thanks R & D....You have earned my repeat business!!!
d motors is the best locally owned car lot in Austin Texas. In the passed 6 years I have purchased 3 cars from this dealership my car buying experience... has been outstanding the owner Rob Dunbar is a really good guy and the staff that he employees go's above and beyond to ensure complete satisfaction.. I would highly recommend this car dealership.. Joey Alessandra..