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Smith Imports

(412 reviews)
Visit Smith Imports
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–5:30pm 8:00am–5:00pm
Tuesday 9:00am–5:30pm 8:00am–5:00pm
Wednesday 9:00am–5:30pm 8:00am–5:00pm
Thursday 9:00am–5:30pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
(877) 739-0371 (877) 739-0371

Reviews

(412 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smith Imports from DealerRater.

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Bought our daughter’s car here. Great place very friendly...

Bought our daughter’s car here. Great place very friendly staff! Everything went smooth and quick no waiting all day like most places! Would highly recommend them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Smith Imports was great. Our car broke down on a Friday...

Smith Imports was great. Our car broke down on a Friday night and we had it towed to Smith Saturday morning. Smith opened the warranty claim, diagnosed the problem and completed the work in a professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Natasha was extremely helpful and very patient as most of...

Natasha was extremely helpful and very patient as most of our discussions were done by phone and email. She put us at ease throughout the process. Thank you Natasha!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Natasha and she was the best sales person...

I worked with Natasha and she was the best sales person ever!!She made me really want to come back again I live her!!l

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service! Would definitely recommend to anyone...

Excellent service! Would definitely recommend to anyone interested in purchasing a new vehicle. Johnny took great care of me with the purchase of my first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Natasha and Tommy was great , No hassle no worries, they...

Natasha and Tommy was great , No hassle no worries, they knew their job , Thank you so much for making my dream come TRUE , BLESSED, Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wes and the service team at Smith’s always take great...

Wes and the service team at Smith’s always take great care of of my cars. I went in recently for regular service and they got my car ready and I was on my way soon. Johnny was great to work with when I bought my last car. The whole team at Smith’s always makes you feel like helping you is their priority and I appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very reasonably priced. I appreciate fairness. A...

Very reasonably priced. I appreciate fairness. A mechanic educated on something that MBOM told me was incorrect. Thank God I came to Smith Import. I wish I remember the mechanic name so you guys could show appreciation for a honest co worker you have. Thank you for not gauging your prices. If you would like to contact me and I can tell you about the incident. 901-6065024 Thank you

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My salesman Johnny was very friendly and helpful for my...

My salesman Johnny was very friendly and helpful for my car buying experience. I was undecided on what I wanted. He showed my husband everything and even got on FaceTime with me because I had to work. After doing that for me, I knew that I was going to buy my car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I've purchased many cars over the internet...more...

I've purchased many cars over the internet...more efficient and I can find the best values. But Johnny Smith at Smith Imports (no relation to the owner) provided the most exceptional response and service. He made it easy...they actually listen. Also they provided me with an option to save a few more dollars through their financing program. I typically pay full price, but Smith Imports made it too easy to save another $800. The car arrived sooner than expected. They exceeded expectations. Now working with Johnny to find a car for a friend of mine. I think we will be doing business together for a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.