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Everything was fine. I feel good about my purchase and my trade in was fair. Quick process to get me going in my new/used truck. All good.
I recently inquired out about a Subaru Outback for sale and never got a response back. I ended up driving to the lot days later to see if it was available... and sure enough it was. I couldn't believe the shape it was in! The car was in very rough condition and matter of fact the whole car lot was full of very rough condition vehicles. In hindsight I'm glad they never bothered to return my inquiry as it would have been a waste of time to even speak to a salesperson. In a business such as car sales perception of presentation of your facilities and vehicles is everything. This car lot is lacking big time.
Well this is unfortunate but we have a call log and we show that we left you a message on 10-27-19 at 5:13pm about this 2012 Subaru that it was in ser...vice at the Subaru dealer, so the car was not present on the lot. A lot of customers miss the voicemails we leave them assuming we never got back to them. Also, please remember we are not a new car store, we sell pre-owned vehicles and if you prefer you should probably buy something new. Thank you
I cannot say enough good things about the team at ultimate rides. Today they were able to not only get me into the vehicle I really wanted which was a... big blue Dodge Ram pickup. They went out of their way to make sure I can get it at the payments I could afford. They were courteous they were helpful they answered my questions and most importantly they knocked it out of the park. They didn't treat me as if I were a Layman and they didn't treat me any differently than I would expect to be treated. I will definitely refer everyone I know to them if they're looking for a good quality used vehicle. They honestly price their vehicles and are very straightforward with them. Definitely buy again and I will be taking my new purchase to them for any repairs that may need a God forbid down the road. Thank you to the team of ultimate rides you knocked it out of the park
Went to this dealer to check out some cars. Overcrowded lot. Salesman told me the cars I was interested in was inoperable, and then proceeded to tell me... that more than 3/4 of their inventory dose not run.
In April of 2019 we closed our biggest location of about 300 vehicles and at this time we are still making space for the vehicles. A lot of vehicles w...ere going through another safety inspection for the new location so we weren't able to let some of the vehicles to be driven because obviously we want our customers to be safe.
I bought a van. I was reminded of "as is" Now my van is smoking and smells like something is burning. What's a girl to do?
After 10 days we stick behind some problems even though it was an AS/IS purchase. We offered to take care of this repair, however the customer chose n...ot to come back to have it done at no charge.
Do not buy a car from this establishment unless you enjoy having problems with your car and not getting it repaired properly. Terrible. Terrible. Terrible
Any used vehicle can have problems after purchase. We don't build the vehicles and we have absolutely no way when something may go wrong. This is part... of purchasing a used, not new, vehicle. Also, when a vehicle has an issue that maybe a little tough to diagnose it may need to be brought in a few times to make sure it does get the prior diagnosis if the problem doesn't go away. This is very common. So sorry for your experience
Spend over $4000 on repairs within first 8 months. The crooks offered me scrap value instead of taking the car back and doing the right thing. Never buy... anything from these dealerships or you’ll be left on your own with a lemon. Do not trust these people!
This is something that can happen with a used vehicle. It was driven almost a year and there were problems that came up, seems perfectly normal becaus...e its used not new. When buying a used vehicle things like repairs and maintenance will happen and need to be done. After 8 months doesn't the customer own the vehicle?
Vehicle was presented as in good shape. One issue was noticed and they said they would repair it. It was brought back for repair and they didn't fix... it, whatever they tried to do it fixed if for about 6 hours. (I've read other reviews where they have had people back 3,4,5 times and never repaired the issue.) On top of our "good shape" vehicle, we found the the Check Engine light does not illuminate....had it functioned properly, maybe we would have not been stuck on the side of the road ( 2 1/2 months after buying the vehicle) with a serpentine belt that broke, water pump that went out ($867 later). Check out the BBB for more interesting stories.
Drove many miles to look at car only to find many problems with car. Clearly never gone through by dealer. Grinding noise from front end. Stereo was completely... DOA.
So-so facility. Service was ok but very busy. Car was not as nice as I had thought. I did not buy here, but I would look again.