Reviews
Watch out at all times when looking here.
Watch out at all times when looking here. Acceptable profit is one thing, but the finance dept will try and lie and deceive you. Do NOT accept their LoJack deal. Rip off and pure profit for them. And despite what they say, I don’t believe they care about their customer service scores at all. This dealership is bad enough to turn me away from GMC for good. They are in it for short term profit not long term service.
Watch out at all times when looking here.
Watch out at all times when looking here. Acceptable profit is one thing, but the finance dept will try and lie and deceive you. Do NOT accept their LoJack deal. Rip off and pure profit for them. And despite what they say, I don’t believe they care about their customer service scores at all. This dealership is bad enough to turn me away from GMC for good. They are in it for short term profit not long term service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Review: Truly this was an amazing experience.
Review: Truly this was an amazing experience. David made the process simple, easy, and quick. Very professional staff. The GM Steve was awesome and leads a great team. Michael was very thorough with the financing paperwork as well. I'd recommend any one to come work with this team to get the best deal possible. Phil
Review: Truly this was an amazing experience.
Review: Truly this was an amazing experience. David made the process simple, easy, and quick. Very professional staff. The GM Steve was awesome and leads a great team. Michael was very thorough with the financing paperwork as well. I'd recommend any one to come work with this team to get the best deal possible. Phil
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I visited the dealership because my tailgate would not
I visited the dealership because my tailgate would not close. They were able to give me a quote. Get the part and make the repairs within hours. The service staff was courteous and attentive, offering me shuttle service home and back repairs are being made.
I visited the dealership because my tailgate would not
I visited the dealership because my tailgate would not close. They were able to give me a quote. Get the part and make the repairs within hours. The service staff was courteous and attentive, offering me shuttle service home and back repairs are being made.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don't trust them!
Don't trust them! The finance department will lie to your face. I worked in the car business for years and am aware of the tactics they use to maximize their profit. This dealer puts add-ons on their vehicles and forces you to buy them if you want the vehicle. Worse yet, they lie to try and slide them in. This has been the case for years so don't buy the story "they are under new management". Same scams, same scammers. Go to Roseville or Elk Grove. You will be better off.
Don't trust them!
Don't trust them! The finance department will lie to your face. I worked in the car business for years and am aware of the tactics they use to maximize their profit. This dealer puts add-ons on their vehicles and forces you to buy them if you want the vehicle. Worse yet, they lie to try and slide them in. This has been the case for years so don't buy the story "they are under new management". Same scams, same scammers. Go to Roseville or Elk Grove. You will be better off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is one of those dealerships that will try to rip you
This is one of those dealerships that will try to rip you off in every possible way. From overcharging for license fees. To forcing you to except a dealer installed tracking device for close to two grand. They advertise on Autotrader, but then won't honor the price they offer it for. If you are smart you'll stay away from this place.
This is one of those dealerships that will try to rip you
This is one of those dealerships that will try to rip you off in every possible way. From overcharging for license fees. To forcing you to except a dealer installed tracking device for close to two grand. They advertise on Autotrader, but then won't honor the price they offer it for. If you are smart you'll stay away from this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I recently purchased a vehicle at GMC of Vacaville and
I recently purchased a vehicle at GMC of Vacaville and had a surprisingly pleasant experience! The staff I encountered (David, Mike, and Steven) were all very friendly, helpful and knowledgeable. It took me two (lengthy) visits to finally commit to the purchase I wanted to make, but the staff was patient and never made me feel like I was wasting their time, nor did I feel the stereotypical 'car salesman pressure' I have come to expect at a dealership. David does his job well, he's knowledgeable and answered all of my questions, yet knew when to give me the space to make my decision. Mike was experienced and knowledgeable on the financial end of the transaction, and provided sound guidance outside of what his job requires. The GM, Steven, went above and beyond to sell me a car that fit my financial means. I am happy with my new vehicle, my purchase experience here, and will definitely return to GMC Vacaville for future purchases!
I recently purchased a vehicle at GMC of Vacaville and
I recently purchased a vehicle at GMC of Vacaville and had a surprisingly pleasant experience! The staff I encountered (David, Mike, and Steven) were all very friendly, helpful and knowledgeable. It took me two (lengthy) visits to finally commit to the purchase I wanted to make, but the staff was patient and never made me feel like I was wasting their time, nor did I feel the stereotypical 'car salesman pressure' I have come to expect at a dealership. David does his job well, he's knowledgeable and answered all of my questions, yet knew when to give me the space to make my decision. Mike was experienced and knowledgeable on the financial end of the transaction, and provided sound guidance outside of what his job requires. The GM, Steven, went above and beyond to sell me a car that fit my financial means. I am happy with my new vehicle, my purchase experience here, and will definitely return to GMC Vacaville for future purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David was patient, knowledgeable, personable and tried to
David was patient, knowledgeable, personable and tried to check every box for us. Everything he did, he did with a smile.
David was patient, knowledgeable, personable and tried to
David was patient, knowledgeable, personable and tried to check every box for us. Everything he did, he did with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing my new truck from David was amazing.
Purchasing my new truck from David was amazing. He was very professional and worked very hard to ensure he got me the best deal possible. I would definitely purchase from him again.
Purchasing my new truck from David was amazing.
Purchasing my new truck from David was amazing. He was very professional and worked very hard to ensure he got me the best deal possible. I would definitely purchase from him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I talked back and forth with Imm for days when I finally
I talked back and forth with Imm for days when I finally thought we had reached a deal.I drove out there to find out the only had the one with double the miles !
I talked back and forth with Imm for days when I finally
I talked back and forth with Imm for days when I finally thought we had reached a deal.I drove out there to find out the only had the one with double the miles !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Love my experience.
Love my experience.David is great, helpful, knowledgeable and patient. Thanks to him we bought are first truck.
Love my experience.
Love my experience.David is great, helpful, knowledgeable and patient. Thanks to him we bought are first truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car