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CarMax Raleigh

(52 reviews)
Visit CarMax Raleigh
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(919) 233-6345 (919) 233-6345

Inventory

See all 294 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Raleigh from DealerRater.

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The Raleigh Dealership was top notched from the second I entered the door! Prince reached out in most professional manner, allowing me to browse while providing guidance where certain vehicles were located. Once I decided the specific vehicle I wanted to look at, he provided the kind of detail necessary for making an informed decision. There was no haggling, only professional detail. As a result, I purchased a Highlander! I will definitely return there for my future vehicle needs!

The Raleigh Dealership was top notched from the second I entered the door! Prince reached out in most professional manner, allowing me to browse while providing guidance where certain vehicles were located. Once I decided the specific vehicle I wanted to look at, he provided the kind of detail necessary for making an informed decision. There was no haggling, only professional detail. As a result, I purchased a Highlander! I will definitely return there for my future vehicle needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Salesperson was fine. The process of transfering vehciles is broken. You put online a vehicle that was defective and made me wait a week to transfer in another vehicle due to your process and poor service. I would suggest to all to avoid transfering a vehicle as the system is broken and the owness some how the customer is the one in the wrong. Sloppy, Poor service and I will tell this story a million times in mylife time. Avoid Avoid Avoid

Salesperson was fine. The process of transfering vehciles is broken. You put online a vehicle that was defective and made me wait a week to transfer in another vehicle due to your process and poor service. I would suggest to all to avoid transfering a vehicle as the system is broken and the owness some how the customer is the one in the wrong. Sloppy, Poor service and I will tell this story a million times in mylife time. Avoid Avoid Avoid

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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The agent that served us, Cody Rouso (sp.) was great. Thoughtful, patient, calm , reassuring. Cody helped us feel comfortable with the process.

The agent that served us, Cody Rouso (sp.) was great. Thoughtful, patient, calm , reassuring. Cody helped us feel comfortable with the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great and fast experience. Becky was great to work with and would highly recommend her!

Great and fast experience. Becky was great to work with and would highly recommend her!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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On our initial visit we were greeted in a friendly and professional way even though we didn’t have an appointment. The dealership is easily accessible from the high way and every person we met there was very good at their jobs.

On our initial visit we were greeted in a friendly and professional way even though we didn’t have an appointment. The dealership is easily accessible from the high way and every person we met there was very good at their jobs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I've purchased 3 of my last 4 cars from this dealership and 1 from the one on Glenwood. They have all been great experiences. The sales consultants have always taken great care of me. The service has been great on the few times I've required it.

I've purchased 3 of my last 4 cars from this dealership and 1 from the one on Glenwood. They have all been great experiences. The sales consultants have always taken great care of me. The service has been great on the few times I've required it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealership had the vehicle I was looking for waiting on me when I arrived at the dealership. There was not a lot of game playing with purchase price and trade value.

The dealership had the vehicle I was looking for waiting on me when I arrived at the dealership. There was not a lot of game playing with purchase price and trade value.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FROM THE MOMENT I STARTED LOOKING FOR A CAR WITH CAR MAX TIL I ACTUALLY BOUGHT THE CAR MY EXPERIENCE WAS PASS SUPERB. CUSTOMER SERVICE WAS OUTSTANDING. AND THE SALESMAN WAS PHENOMENAL ,VERY KNOWLEDGEABLE AND HE HELPED ME MAKE A AWESOME DECISION ON A AWESOME VEHICLE. DEFINITELY RECOMMEND CAR MAX AND THHE WHOLE STAFF

FROM THE MOMENT I STARTED LOOKING FOR A CAR WITH CAR MAX TIL I ACTUALLY BOUGHT THE CAR MY EXPERIENCE WAS PASS SUPERB. CUSTOMER SERVICE WAS OUTSTANDING. AND THE SALESMAN WAS PHENOMENAL ,VERY KNOWLEDGEABLE AND HE HELPED ME MAKE A AWESOME DECISION ON A AWESOME VEHICLE. DEFINITELY RECOMMEND CAR MAX AND THHE WHOLE STAFF

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Cody really helped me out and made the process for buying a car beyond smooth. I truly appreciate him. Whatever they pay him isn’t enough.

Cody really helped me out and made the process for buying a car beyond smooth. I truly appreciate him. Whatever they pay him isn’t enough.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent customer service, knowledgeable, patient, and timely responses to requests. Highly recommend to others. Thank you!

Excellent customer service, knowledgeable, patient, and timely responses to requests. Highly recommend to others. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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