CarMax Gulf Freeway

I didn’t get the information I wanted it was a waste of my time, will never try again

I have bought many vehicles for carmax and received good service and the after service

The online car buying process has been a complete failure. Technology glitches placed me to test drive a car that was on hold for someone else. Complete waste of time. Especially because there was not a single car within 250 miles that compared.

Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !

The environment is good, the service is good, too. The service staff introduce the car in detail patiently and warm-heartedly. I am very happy with his service.

We went on to purchase a car and after running all information and being there for over an hour, we were passed from 1 person to another because the 1st person had other people who came in that he needed to take care of. We were told we needed certain information which is fine, so i printed mine out while i was there and my husband couldnt so we had to come back. We were told to BRING back the paperwork the next morning and we did only to be told by, of course someone else, that our paperwork was no good because it wasnt PRINTED at Carmax. It needed to say that on the bottom. I explained that mine was and i was told no it wasnt, so you just called me a liar. This went on and on and needless to say we left and they lost a sale. I have never been treated so badly before ever.

Greate...I would recommend this place to anyone needs to buy a car.

The minute I wallked in I was greated with a great smile and a huge welcome. The facility was in excellent condition, cleanliness and great atmosphere. The selection of vehicles was awesome and plenty to choose from and to view. The representative (Lee and then Gus) were very informative and knowledgeable in all aspects of the car industry. I would recommend this place 100 %