Reviews
Andres was incredibly helpful throughout the entire car
Andres was incredibly helpful throughout the entire car buying process. he was always responsive, answered all my questions patiently, and never showed any hesitation no matter how many requests I had. Even with last-minute appointments, he was accommodating and consistently kind. Highly recommend!
Andres was incredibly helpful throughout the entire car
Andres was incredibly helpful throughout the entire car buying process. he was always responsive, answered all my questions patiently, and never showed any hesitation no matter how many requests I had. Even with last-minute appointments, he was accommodating and consistently kind. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Entire staff and experience could not have been better.
Entire staff and experience could not have been better. Julio was on top of all the details of my car being sold to Carmax and on the car I ended up buying, a beautiful Lincoln Nautilis. I will recommend Carmax and Julio to others.
Entire staff and experience could not have been better.
Entire staff and experience could not have been better. Julio was on top of all the details of my car being sold to Carmax and on the car I ended up buying, a beautiful Lincoln Nautilis. I will recommend Carmax and Julio to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic service because of Sales Member Lynn
Fantastic service because of Sales Member Lynn Fitzgerald! She made the experience a complete pleasure!
Fantastic service because of Sales Member Lynn
Fantastic service because of Sales Member Lynn Fitzgerald! She made the experience a complete pleasure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ali who helped us from beginning to end is the best.
Ali who helped us from beginning to end is the best. He was very informative and professional throughout the entire process . I would not hesitate to return to CarMax to buy a car again.
Ali who helped us from beginning to end is the best.
Ali who helped us from beginning to end is the best. He was very informative and professional throughout the entire process . I would not hesitate to return to CarMax to buy a car again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan Jang was helpful in narrowing down which car to
Dan Jang was helpful in narrowing down which car to choose and finding the right one. Awesome experience!
Dan Jang was helpful in narrowing down which car to
Dan Jang was helpful in narrowing down which car to choose and finding the right one. Awesome experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service the entire process was very easy
Great customer service the entire process was very easy the financing was no problem very happy
Great customer service the entire process was very easy
Great customer service the entire process was very easy the financing was no problem very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Process was super easy and stress free luckily I had a
Process was super easy and stress free luckily I had a great salesman throughout the process
Process was super easy and stress free luckily I had a
Process was super easy and stress free luckily I had a great salesman throughout the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We live 205 miles away from this dealership.
We live 205 miles away from this dealership. The information on the vehicle stated had a trailer hitch trailer hitch. It did not show on the picture I talked to JUSTIN YOUNG and he personally went out and verified that there was a cover over the trailer hitch. We purchased the vehicle on a Saturday, and drove it home. Being elderly, we did not know that the vehicle was "making noise" Our Son told us to call Carmax and asked under the 100% parts and labor warranty, if we could take it to our local Lincoln dealer . It was the cam phasers that were bad! The repair bill was $5,000! The vehicle was finished on Tuesday, and Carmax paid the bill the same day. AND THEY GAVE US A RENTAL CAR FOR 30 DAYS TO BOOT!
We live 205 miles away from this dealership.
We live 205 miles away from this dealership. The information on the vehicle stated had a trailer hitch trailer hitch. It did not show on the picture I talked to JUSTIN YOUNG and he personally went out and verified that there was a cover over the trailer hitch. We purchased the vehicle on a Saturday, and drove it home. Being elderly, we did not know that the vehicle was "making noise" Our Son told us to call Carmax and asked under the 100% parts and labor warranty, if we could take it to our local Lincoln dealer . It was the cam phasers that were bad! The repair bill was $5,000! The vehicle was finished on Tuesday, and Carmax paid the bill the same day. AND THEY GAVE US A RENTAL CAR FOR 30 DAYS TO BOOT!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership never responded to an inquiry on a
The dealership never responded to an inquiry on a vehicle................... nothing else to add. Will be shopping elsewhere.
The dealership never responded to an inquiry on a
The dealership never responded to an inquiry on a vehicle................... nothing else to add. Will be shopping elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They never responded to me at all.
They never responded to me at all. I sent a message in regards to a vehicle they had at the time, and not one person thought making a sale was w
They never responded to me at all.
They never responded to me at all. I sent a message in regards to a vehicle they had at the time, and not one person thought making a sale was w
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase