CarMax Louisville - Now offering Curbside Pickup

Very professional, knowledgable, helpful, and courteous. Explained every detail. Outstanding young man and experience. The dealership did not have what... I was looking for in a vehicle but has all the information to notify me when they have it available.

From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured,... and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

Bought a car in Louisville from store in Georgia. By time car made it to me at Louisville store the front end had been wrecked and additional accident... on car fax report. Carmax denied any wrong doing and I was screwed. Single man with two kids and no car. I was turning in VW buyback diesel and timed with pickup of carmax car. They returned my deposit but it cost me a lot of time and money. Never do business with them again.

Offer to less for my trade in the amount is too low to cell was okay could not find vehicle that we want it will be monitoring the website to see if a... vehicle comes available

Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what... I'm looking for will come in soon.

Great experience with both cars purchased. Great warranty too!

Amazing experience. Let me test drive everything I wanted to test drive. My sales person was very knowledgeable and let me drive the way I wanted to.

Great place to buy a car. The lot and vehicles were immaculent.The sales staff was excelllent and very professional.We were allowed to look and they waited... for us to come to them, first time that had happened during our search. Most places were on us like vultures before we could even say anything,very refreshing and surprising change!! We found our car and the buying process was quick.Within 2-2.5 hours, we arrived,test drove the car and was driving off in it. If we ever need to purchase another vehicle, CarMax will be the first place we shop!!! Best Car Purchase Ever!!!

No haggle prices. Prices clearly shown on the car. Inhouse web site to search for a car before you go onto the lot. Tech-savvy business model that gets... you in, in a car, and out the door. No high pressure sales. It's like buying any other product -- Here's the price, do you want it?