CarMax Louisville - Now offering Curbside Pickup

4.6 out of 5 4.6
Rectangle 48
Sales 12:00 PM - 7:00 PM

CarMax Louisville - Now offering Curbside Pickup Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

12:00 PM - 7:00 PM

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

4.6 out of 5 4.6
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 13, 2020

    Very professional, knowledgable, helpful, and courteous. Explained every detail. Outstanding young man and experience. The dealership did not have what... I was looking for in a vehicle but has all the information to notify me when they have it available.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2020

    From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured,... and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 1, 2019

    Bought a car in Louisville from store in Georgia. By time car made it to me at Louisville store the front end had been wrecked and additional accident... on car fax report. Carmax denied any wrong doing and I was screwed. Single man with two kids and no car. I was turning in VW buyback diesel and timed with pickup of carmax car. They returned my deposit but it cost me a lot of time and money. Never do business with them again.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    Offer to less for my trade in the amount is too low to cell was okay could not find vehicle that we want it will be monitoring the website to see if a... vehicle comes available

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2018

    Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what... I'm looking for will come in soon.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2017

    Great experience with both cars purchased. Great warranty too!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2017

    Amazing experience. Let me test drive everything I wanted to test drive. My sales person was very knowledgeable and let me drive the way I wanted to.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2012

    Great place to buy a car. The lot and vehicles were immaculent.The sales staff was excelllent and very professional.We were allowed to look and they waited... for us to come to them, first time that had happened during our search. Most places were on us like vultures before we could even say anything,very refreshing and surprising change!! We found our car and the buying process was quick.Within 2-2.5 hours, we arrived,test drove the car and was driving off in it. If we ever need to purchase another vehicle, CarMax will be the first place we shop!!! Best Car Purchase Ever!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    WOW - thanks for the fabulous review Mikey. And thank you for taking the time out of your day to write it! Enjoy your new car. ~bridget

  • 5.0 out of 5
    December 20, 2011

    No haggle prices. Prices clearly shown on the car. Inhouse web site to search for a car before you go onto the lot. Tech-savvy business model that gets... you in, in a car, and out the door. No high pressure sales. It's like buying any other product -- Here's the price, do you want it?

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review, Daddy Wagon! We’re always glad to hear when our customers are treated well and enjoy the car buying experience. Hope you’...re enjoying your car.