CarMax Memphis - Now offering Curbside Pickup

Sold an old vehicle to them. Step 1. got an online offer. Step 2. made an appointment Step 3 visited for real appraisal Step 4. Signed and got a check Sounded too easy, but it happened. I'm glad to visit them.

If you are looking for a car or anything nice carmax takes care of you..they will take any old car if you want to trade in they will beat any price from any other dealership you offer

This place is fast, helpful and very awesome. The process was speedy, knew what I was looking for and made the deal happen with no waiting. Marty the salesman did a awesome job..

I had a great experience. Leonard Wilson was an amazing and knowledgeable sales rep!! Will be doing business here in the future! Thank you Carmax!

I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!

Thus place is awesome. U get and they get u out.No hassles just business.

Our sales associate Bill Weed did an excellent job in locating exactly what I wanted. I had a very specific wish list of "must have" items and he found exactly what I wanted. I took several of his business cards and will most definitely recommend him to others. He was delightful to work with. Overall great experience! Thanks again for all your hard work Bill!

Found a car online; had it shipped to Memphis. Car looked a lot better online than it did in real life. When we got to dealership and test drove the vehicle, it was not what we were looking for. We found another vehicle on the lot and test drove this other vehicle. The dealership, eventhough it had no indication that it was either 'pending' or 'sold,' had no intention of selling us this vehicle. Both the finance manager and the salesperson made up different stories as to why we could not get this car. My wife stated that it acted as if they were saving it for someone else. This lack of concern for my (and my families') time and effort will keep me from ever going back to this dealership. Carmax in Memphis: stay away.

Overall great experience. The sales associate took pride in find the vehicle I wanted.

I had been all over Covington Pike with a very nice down payment, ready to buy a nice used SUV. I had absolutely awful experiences at Jim Keras Nissan/Subaru and Gossett Kia. I had never been to a CarMax so I figured I'd give it a try. I walked in the door and right away Mary Wilson greeted me. She was amazing! She showed me everything I asked for, was very honest, not pushy, very helpful, perfect. I was torn between 2 and she printed off every fact she could find on both and let me side-by-side compare. I was thrilled to buy a car from her. Every employee was very nice and seemed to like their jobs. She stayed with us every step of the way and made it as easy as possible. I will be going back in the future and telling my friends. Thank you Mary!!