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Reviews

3.1
Average based on 15 reviews.
  • DO NOT BUY A CARE FROM THEM

    I bought a Chrysler Town and Country from them in March of this year. Have not had the car for 6 months and already had to take it to get worked o...


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    I bought a Chrysler Town and Country from them in March of this year. Have not had the car for 6 months and already had to take it to get worked on and today will be my second time getting it fixed. I have to pay out of pocket for this. If I would never got the extended service plan I would be out of luck. DO NOT BUY A CAR FROM THEM.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • RIPPED OFF BY CARMAX

    I bought a car from CarMax on 7/29/14.It was sold with remote entry and a remote entry key with buttons for door, trunk, and panic. The key did no...


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    I bought a car from CarMax on 7/29/14.It was sold with remote entry and a remote entry key with buttons for door, trunk, and panic. The key did not work and CarMax said it needed to be reprogramed. I made an appointment with CarMax service. The service department found that the car was not equipped with remote entry. Nate with the service department said that,"CarMax would make it right." Today, 8/15 I went back to CarMax for some type of compensation. I was offered a $25.00 coupon for service at CarMax. I have spent twice that in gas going from my residence to CarMax, on several occasions, to try and settle this matter. The 25 dollar coupon was a complete insult. CarMax is a typical used car lot.Once they have your money, Forget You.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not always the best deal

    I purchased a used VW 2013 Tiguan on January 10, 2014 and after two months really did not like the crossover. So my wife and I took the crossover ...


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    I purchased a used VW 2013 Tiguan on January 10, 2014 and after two months really did not like the crossover. So my wife and I took the crossover to Carmax for a Appraisal. The buyer first stated the car had a different hood (Lie) then stated driver side panel had been replaced (I laughed at the lie). So, after this, I asked the buyer to show me how he came up with this. The buyer told me the gap was wider the then normal on my VW and I could not help but to ask what is the correct gap between front panel and hood. Well to make a long story short the gap ended up being the same size as the one on there lot (funny). As for the driver side panel, I gave them my invoice for the dent I had repaired. Why lie about theses thing to make them seem worst then what they are Carmax. I really believe they knew a minor repair had been done but trying to turn that into bargaining power is such a dealer move for a company that claims to be "fair" and "No games". I was upset a little because you feel like someone is trying to take advantage of you and of course they claim to not be like your neighborhood dealership. The Appraisal was fair market value thought I looked into there inventory and they did not have a wh4 drive Tiguan with low miles (15,000) and the appraisal was much lower then what they would sale the car for. I guess they are no different then your local dealership a wolf in sheep clothing.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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