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Ed Napleton Honda

(2,725 reviews)
Visit Ed Napleton Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (888) 361-7855 (888) 361-7855
Used (888) 329-1622 (888) 329-1622
Service (888) 320-7816 (888) 320-7816

Reviews

(2,725 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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Eric was amazing.

Eric was amazing. He was very patient and gave me insight on what to do when buying a car. This is my first car ever & I would definitely recommend him to family. Love him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent service at Honda Oak Lawn.

Excellent service at Honda Oak Lawn. I was assisted by Gerald Griffin who helped me to get a leak in my tire repaired. Very pleased with the environment and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I want to thank Sean p for all his help and professional

I want to thank Sean p for all his help and professional service he game me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the second Honda CRV I bought from this location

This is the second Honda CRV I bought from this location with the expert and outstanding customer help of Gerald Griffin I recommended him to friends and family and they all felt he cares for his customer Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Eva! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Nicole took the time to answer all my questions and made

Nicole took the time to answer all my questions and made sure I felt comfortable with my decision. Her helpfulness and friendly attitude truly made the experience enjoyable. Highly recommend Nicole if you're looking for someone who genuinely cares about helping you find the right car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

This was such a pleasant experience from beginning to

This was such a pleasant experience from beginning to end! Nicole was informative, patient, and great customer service! Will refer all people here for her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad to hear our Staff took such great care of you, Robinson.breanna! We hope we can continue to be of service to you down the road!

Eric McGee was my sales person.

Eric McGee was my sales person. Eric followed up with me for almost year. His thoughtfulness and patience is what made me come back and purchase my HR-V from him. I would recommend Eric to my family and friends when purchasing a car. Thanks Eric and Napleton Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Mary Ryan! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Gerald Griffin, and Eric Soto were Great and Frank in

Gerald Griffin, and Eric Soto were Great and Frank in finance top notch. 100% great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Daniel Greenberg! We hope we can continue to be of service to you down the road!

Hugo was great people to work with and appreciate all his

Hugo was great people to work with and appreciate all his help and assistance during the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

I purchased several vehicle’s from Gerald Griffin, he is

I purchased several vehicle’s from Gerald Griffin, he is great sales person. He has been at Dealership for about 20 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Happy Accord Owner, your wonderful feedback and rating mean a lot to us.