Bergstrom Ford of Oshkosh

2.0 out of 5 2.0
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Bergstrom Ford of Oshkosh Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2004

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone

...

like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.0 out of 5 2.0
126 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 19, 2019

    They lie to their customers, did not disclosed the carfax of the car instead they lied stating it only had one owner, also after almost two months I found... out they charge me for some protection plans that was never agreed or Applied to the pain of my truck.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gloria. Thanks for the feedback and sorry for the frustration. We have a proud team who does things the right way. Frankly, we wouldn't be in busin...ess very long if we operated our business as you're claiming. It is not Us vs. You...we're working together to find the right car at the right price. Thank you for the opportunity.

  • 1.0 out of 5
    May 16, 2019

    Buying process was smooth. The dealership is extremely shady. Only gave one option for an extended warranty that only excluded tires and windshield wipers... according to them. After having my car for 5 weeks, they "fixed" the issue only for it to occur again later. They will try to nickel and dime you as much as they can. Read all the recent reviews. Bergstrom service is nothing like it used to be.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • October 8, 2018

    Every employee was knowledgeable and personable, making the experience very good. Process was easy for trade in, and pricing was great. The team I had... worked late to accommodate my schedule.

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review and the business! Our pricing is based on market conditions and try to be very competitive and fair. Thanks for choosing Bergstr...om Automotive!

  • 1.0 out of 5
    January 17, 2019

    My elderly parents were "taken for a ride" by 2 sleezy salesman that"are no longer with us" according to the sales manager that I approached after several... attemps to try to straighten out this matter. Mom and dad shelled out 22 thousand dollars for a 2 year LEASE. The car is a 2018 ecosport. Mom and dad were 86 years old in may of 2018 when this happened. Dad passed away last week from complications from alzheimers and mom is now in assisted living. I wonder how these "businessmen" can sleep at night. My dad was a salesman all his life and busted his but to give us a wonderfull upbringing. He was a GOOD salesman. These xxxxxxxx are CROOKS!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Hi Lisa. Thanks for the feedback and sorry for this very poor experience. We'll be in touch to see how we can help at this point.

  • 5.0 out of 5
    April 15, 2015

    Efficient professional sales person-John Cayo-the entire process took less than 1 hour to trade in my vehicle for a new model. No hitches, fair treatment.... Would definitely recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 28, 2015

    Everything went smoothly and work-to-be-done was explained. I am an elderly woman and they do their best to be sure I understand what they are doing and... what they feel should be taken care of with my older car. They are always very helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2014

    We called about a used car they had on a Thursday, and they had loan offers ready to go by Monday. Andrew found me a really good rate, and I had my car... on Monday evening. It went smooth and they were all very friendly. Overall great experience! I will definitely go back when the time comes for a new car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2014

    We had a great experience shopping at Bergstrom. We looked a long time to find what we wanted and couldn't be happier with our purchase! They were all... very friendly and were willing to stay after hours if needed! So glad to be owning a reliable vehicle!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2014

    I really felt welcome the minute I stepped onto the lot. The employees really seem to enjoy what they do and it comes across in how they interact with... the customers like myself. I left really feeling appreciated and taken care of.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2014

    It was easy to get an appointment at a time that was very convenient to my schedule. The service manager is always very friendly and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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