Bergstrom Ford of Oshkosh

The service was amazing. Zack was very helpful and made me feel confident with my purchase. Would definitely use Bergstrom again

Always had good communication and prompt service- Have always been happy with the sales person when I wanted a new vehicle

Would say I will definitely be going back to this center for more service. The team was very kind, appreciative and knowledgeable. I couldn’t be happier.

Excellent service, right on time, Excellent feedback from employees No surprises, honest work, friendly helpful staff all around

at first I was disappointed because the truck that I was looking at on line was not on the lot. but I was able to test drive it the following day and it was absolutely phenomenal.

They were very helpful. My service was done very quickly and they were up front about any further service if needed. I loved the Thanksgiving bag of treats left on my front seat.

Absolutely phenomenal customer service at every turn, no questions went unanswered, and staff worked to get me exactly what I wanted without hesitation.

Have had my truck in for repair 3- Times in the last 7 months. Work was done under my warranty plan. It seems that the under skid plate cover was removed . When I asked about it was told that it was just cheep fiber and a bad factory design. All I know is that it is part of the FX package. Cost is like. $ 400 Was told it's just a mistory. Guess I'll be looking for a new dealership for my next, service & new car purchase. And to tell anyone I know to shop anywhere but Burstrom !

Had a warrantee issue with my car. Talked to Jeff and he was quick and fair to resolve the issue. Nice doing business with a reputable individual!

Drove Almost four hours to finally purchase a car that we have been considering for nearly a month before pulling the trigger at this dealership. I show up, look around the car and find water underneath the spare wheel well along with a SUBSTANTIAL amount of mold growing all over it. After bringing it up to their attention they QUICKLY take in the car to inspect it and figure out where the leak was. I leave while they do the inspection to have Lunch and wait around in the area. Zach and Jeff who were helping us through it called my husband a couple of hours later to tell him they were still trying to figure out where the water came from and that it wouldn’t be done before the end of the day. I drive four hours back home without the car expecting them to call me back as soon as it was fixed so i can purchase it to then find out they sold it to someone else 24 HOURS after i was there. If this isn’t Shady business I don’t know what is. I can only assume these people cleaned the water and mold and quickly sold it to the next person without disclosing what was found. TERRIBLE CUSTOMER SERVICE. IF YOU PURCHASE A BLACK 2019 FORD FLEX WITH 26,044 MILES ON IT ON MAY 4th OF 2021 FROM BERGSTROM LOCATED ON 3355 JACKSON STREET IN OSHKOSH WISCONSIN YOU MAY WANT TO LOOK INTO THIS!!!!