Reviews
Write a reviewHappy with our experience
We were very happy with our salesman Greg and with the office staff. Greg was knowledgeable about the Ford Edge we purchased. We drove almost 2 hours to look at 2 cars and purchased one of them.
Happy with our experience
We were very happy with our salesman Greg and with the office staff. Greg was knowledgeable about the Ford Edge we purchased. We drove almost 2 hours to look at 2 cars and purchased one of them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 star rating and review! We hope you enjoy your Ford Edge!
My new 2016 Lincoln MXK
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
My new 2016 Lincoln MXK
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
Located a truck that I was looking for at their dealership. Made the trip and everything worked out for me to drive home in it. thanks
great experience
Located a truck that I was looking for at their dealership. Made the trip and everything worked out for me to drive home in it. thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Operations manager
Would not recommend. Drove for over a hour to look at a car they said was available at the close of Friday We were there first thing Saturday as they opened there door and was told vechical was sold.
Operations manager
Would not recommend. Drove for over a hour to look at a car they said was available at the close of Friday We were there first thing Saturday as they opened there door and was told vechical was sold.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
jeep wrangler
Stopped to look at a jeep I was interested in that I found on line. Asked for person I was corresponding with through email. When I got there I asked him the questions I asked several days earlier that he said he would address by the time I got there. When I asked these questions? No answer. I got " I don't know?" " I don't think so" " I'm not sure" and we will have other vehicles. Really! Sad day for jacks Ford!
jeep wrangler
Stopped to look at a jeep I was interested in that I found on line. Asked for person I was corresponding with through email. When I got there I asked him the questions I asked several days earlier that he said he would address by the time I got there. When I asked these questions? No answer. I got " I don't know?" " I don't think so" " I'm not sure" and we will have other vehicles. Really! Sad day for jacks Ford!
- Customer service 2.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing Customer Service
The people that work at this dealership are amazing. I was looking for a very specific used car, and happened to find one at Jack's, which is about 4.5 hours away from where I live; decided to take a chance and bought the car and when I traveled to pick up the car had my current card break down on the side of the highway about 2 hours away from the dealership. The area that I broke down in was very tiny and had no rental shops open and with no way of knowing how long it was going to take my car to get fixed I was stranded. I called Jack's to let them know what was going on (expecting that I was going to have to stay at a hotel until Monday and then come and get the new car). Greg at the dealer ship actually came to pick me up. Most places claim that they'll go the extra mile for customer service, this place truly does it! Everyone at the dealership was extremely nice and the whole buying process was simple and easy. I would highly recommend Jack's as the place to buy a car or have any work or detailing done.
Amazing Customer Service
The people that work at this dealership are amazing. I was looking for a very specific used car, and happened to find one at Jack's, which is about 4.5 hours away from where I live; decided to take a chance and bought the car and when I traveled to pick up the car had my current card break down on the side of the highway about 2 hours away from the dealership. The area that I broke down in was very tiny and had no rental shops open and with no way of knowing how long it was going to take my car to get fixed I was stranded. I called Jack's to let them know what was going on (expecting that I was going to have to stay at a hotel until Monday and then come and get the new car). Greg at the dealer ship actually came to pick me up. Most places claim that they'll go the extra mile for customer service, this place truly does it! Everyone at the dealership was extremely nice and the whole buying process was simple and easy. I would highly recommend Jack's as the place to buy a car or have any work or detailing done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
happy customer
Just purchased a 2012 f150 from jacks and could not be happier! The staff was very helpful and understanding. They even got me a manual at no charge which I greatly appreciated. I highly recommend them if your looking for a new vehicle.
happy customer
Just purchased a 2012 f150 from jacks and could not be happier! The staff was very helpful and understanding. They even got me a manual at no charge which I greatly appreciated. I highly recommend them if your looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review! Hope you are enjoying your truck!
Great Experiance
I purchased the car of my dreams at Jacks! I had been searching for a C6 Z06 for quite some time and they had just the one I was looking for. Greg was great throughout the process, we had everything up and running so by the time I got there the purchasing process took no time at all. Very nice people at the dealer with a lot of nice cars!
Great Experiance
I purchased the car of my dreams at Jacks! I had been searching for a C6 Z06 for quite some time and they had just the one I was looking for. Greg was great throughout the process, we had everything up and running so by the time I got there the purchasing process took no time at all. Very nice people at the dealer with a lot of nice cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review! Hope you enjoy your Z06 with the nicer weather coming soon!
Great service. The purchase was very easy.
I recently purchased a Ford Escape and found the salesman Greg very helpful and knowledgeable. Jackie was also very knowledgeable and helpful with the paper work. In all it was a very good experience.
Great service. The purchase was very easy.
I recently purchased a Ford Escape and found the salesman Greg very helpful and knowledgeable. Jackie was also very knowledgeable and helpful with the paper work. In all it was a very good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5 Star review! Hope you are enjoying your new Escape!
Nice Friendly People
Thanks to all for your patience and friendly attention. I never felt pressured while taking my time deciding. I will be enjoying my car!
Nice Friendly People
Thanks to all for your patience and friendly attention. I never felt pressured while taking my time deciding. I will be enjoying my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review! Jacks Ford has appreciated your business over the years.