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Furnace Brook Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 11:00am to 4:00pm
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Sales
Monday 10:00am–5:00pm
Tuesday 10:00am–5:00pm
Wednesday 10:00am–5:00pm
Thursday 10:00am–5:00pm
Friday 10:00am–5:00pm
Saturday 11:00am–4:00pm
Sunday 11:00am–4:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Furnace Brook Motors from DealerRater.

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I regret the decision doing business with this...

I regret the decision doing business with this dealership. Poor communication. They have no respect or regard for their customers. Will never turn my head in the direction again. Never returned calls. Never reached out to see if I was even satisfied.

I regret the decision doing business with this...

I regret the decision doing business with this dealership. Poor communication. They have no respect or regard for their customers. Will never turn my head in the direction again. Never returned calls. Never reached out to see if I was even satisfied.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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Just What I Was Looking For !

Furnace Brook Motors Is Awesome ! No Bull , No Sales Pitch . Great Cars For A Great Price ! As For Financing , Gary Knows What He Is Doing ! Its Proof That You Don't Have To Be The Biggest Dealer To Be The Best ! There Was Absolutely No Stress In My Purchase . Do Not Hesitate To Buy A Car From Furnace Brook Motors . You Wont Be Sorry ! Bob

Just What I Was Looking For !

Furnace Brook Motors Is Awesome ! No Bull , No Sales Pitch . Great Cars For A Great Price ! As For Financing , Gary Knows What He Is Doing ! Its Proof That You Don't Have To Be The Biggest Dealer To Be The Best ! There Was Absolutely No Stress In My Purchase . Do Not Hesitate To Buy A Car From Furnace Brook Motors . You Wont Be Sorry ! Bob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience.

Bought a corolla from them last week, the car was in excellent condition and the price was lower than I'd have expected. Gary the owner, and Walter were both helpful and laid back. No pressure for the sale, and both friendly and professional.

Excellent experience.

Bought a corolla from them last week, the car was in excellent condition and the price was lower than I'd have expected. Gary the owner, and Walter were both helpful and laid back. No pressure for the sale, and both friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3rd car purchased

This is the 3rd vehicle I have purchased from Furnace Brook. They are super friendly, flexible and go out of their way to put you in the best possible vehicle. I HIGHLY recommend Furnace Brook for your auto purchases.

3rd car purchased

This is the 3rd vehicle I have purchased from Furnace Brook. They are super friendly, flexible and go out of their way to put you in the best possible vehicle. I HIGHLY recommend Furnace Brook for your auto purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Now have purchased my 3rd car

This is the 3rd vehicle I have purchased from Furnace Brook. They are super friendly, flexible and go out of their way to put you in the best possible vehicle. I HIGHLY recommend Furnace Brook for your auto purchases.

Now have purchased my 3rd car

This is the 3rd vehicle I have purchased from Furnace Brook. They are super friendly, flexible and go out of their way to put you in the best possible vehicle. I HIGHLY recommend Furnace Brook for your auto purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Worth your time

They are nice sales people at this small, quality dealership. They were not pushy at all. The car I bought six months ago sold itself, not the sales man trying to sell me his personality. This is a small car shop with quality pre-owned vehicles. I would buy from them again. You should give them a shot if close by and one of their vehicles appeals to you. The buying process was simple, they took care of paperwork and registration, plates etc. It was easy and professional.

Worth your time

They are nice sales people at this small, quality dealership. They were not pushy at all. The car I bought six months ago sold itself, not the sales man trying to sell me his personality. This is a small car shop with quality pre-owned vehicles. I would buy from them again. You should give them a shot if close by and one of their vehicles appeals to you. The buying process was simple, they took care of paperwork and registration, plates etc. It was easy and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Painful

Poorly run dealership. Attempted to buy a car from this place about a month back. Went in looking for a car 5000 or under which they didn't have in the lot. the salesman told us about a car he was working on, Nissan Xterra with one previous owner only 80,000 miles that he could sell to us for between 4500-5000. Only had exhaust leaks and needs some brake adjustments to get fixed but that was only from his initial check, he still had more to check out on the car but did not feel the need to tell us that until the phone call RIGHT AFTER we left the dealership. So he falsely advertised said Nissan xterra (if they even had it there I doubt). After submitting our credit check in the dealership, we proceeded to leave but soon received that couldn't have been even 2 minutes later. The salesman informed us we had good credit and decided that even though we had a plan of paying off the car and didn't want an expensive car, since we had good credit he decided he cared more about what he could get out of it. From that point on he continued saying we could afford to get a brand new car with no down payment, but that was clearly not something we were rometlt interested in. He then continued on to say that with credit so good he would probably have to see it for $6000 instead of the price HE OFFERED US originally. His excuse for this being "well I gotta make some profit off this man." Customers are not responsible for deals you cannot follow through with. We received 6 phone calls from this salesman in 2 days about our credit and changes the price of the car and changing when it will be ready. Now We have not heard from them in at least a month though last we heard they were working on the Nissan and it would be ready in like a week. Very poor dealership and poor salesman that jump a sale way too quick.

Painful

Poorly run dealership. Attempted to buy a car from this place about a month back. Went in looking for a car 5000 or under which they didn't have in the lot. the salesman told us about a car he was working on, Nissan Xterra with one previous owner only 80,000 miles that he could sell to us for between 4500-5000. Only had exhaust leaks and needs some brake adjustments to get fixed but that was only from his initial check, he still had more to check out on the car but did not feel the need to tell us that until the phone call RIGHT AFTER we left the dealership. So he falsely advertised said Nissan xterra (if they even had it there I doubt). After submitting our credit check in the dealership, we proceeded to leave but soon received that couldn't have been even 2 minutes later. The salesman informed us we had good credit and decided that even though we had a plan of paying off the car and didn't want an expensive car, since we had good credit he decided he cared more about what he could get out of it. From that point on he continued saying we could afford to get a brand new car with no down payment, but that was clearly not something we were rometlt interested in. He then continued on to say that with credit so good he would probably have to see it for $6000 instead of the price HE OFFERED US originally. His excuse for this being "well I gotta make some profit off this man." Customers are not responsible for deals you cannot follow through with. We received 6 phone calls from this salesman in 2 days about our credit and changes the price of the car and changing when it will be ready. Now We have not heard from them in at least a month though last we heard they were working on the Nissan and it would be ready in like a week. Very poor dealership and poor salesman that jump a sale way too quick.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.
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Great Experience!

Smooth fast transaction. Went in on a tuesday and on thursday I went back to pick up my car with the plates on it , with gas , oil change sticker and also they went through it at the mechanic shop. Two weeks later it got scraped at the grocery store went back, they touched it up for free and gave me recommedations to a body shop if i wanted it painted. Great Guys!!

Great Experience!

Smooth fast transaction. Went in on a tuesday and on thursday I went back to pick up my car with the plates on it , with gas , oil change sticker and also they went through it at the mechanic shop. Two weeks later it got scraped at the grocery store went back, they touched it up for free and gave me recommedations to a body shop if i wanted it painted. Great Guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top notch cars and service

I have bought several cars here for myself and family members. They are always at a great price, in awesome condition, and the staff is excellent!

Top notch cars and service

I have bought several cars here for myself and family members. They are always at a great price, in awesome condition, and the staff is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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kicking myself

worst mistake i ever made buying a car from furnace brook motors. i found out after i bought the car it had frame damage. i went to another dealer to check the trade in value. they did a auto check report on it revealing the frame damage that was reported at auction. meaning they knew about it. stay away from mr slick tongue himself. the car is under warranty and they won't honor it. stay away.

kicking myself

worst mistake i ever made buying a car from furnace brook motors. i found out after i bought the car it had frame damage. i went to another dealer to check the trade in value. they did a auto check report on it revealing the frame damage that was reported at auction. meaning they knew about it. stay away from mr slick tongue himself. the car is under warranty and they won't honor it. stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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See all 16 reviews