5 Star Auto Sales of East Meadow

Dealer does false advertising. They dont want to sell the cars on the advertised price. Its a trick to get people in with a lower price. When you get there they switch the prices and try to make you finance at crazy rates. Avoid

STOP ADVERTISING THIS 2021 FORD F-150 LARIAT VIN 1FTEW1EP6MFB81494 Stock # 11011D - THIS CAR IS NOT AVAILALBE ANYMORE. STOP LYING TO CUSTOMER AND DOING THE BAIT AND SWITCH. PEOPLE ARE DRIVING TO YOUR DEALERSHIP AND MYSTERIOUSLY THE CAR HAS BEEN SOLD. LIARS!!!

I guess this is a NY thing.. But it is the good ole "bait and switch" game. We drove 2+hours to look at a vehicle, that was priced attractively. I called and asked what the out of the door price was.. listed price, plus taxes and dividends fees. I told the young lady what car I was interested in a driver made an appointment. I received a text to remind me of the appointment, and a reminder call the day of. At no time was I notified that the cars I was interested in were sold. I get there and conveniently BOTH cars are sold and the salesman (although he was adorable and nice) tried to get me to buy out of my price range and to finance the overage. I wanted the car we drove 2+ hours to see. Old tactic and it still is bad business to do. Shame on you 5 Star.. shame on you. 😠

Bait posting. They put something with great pricing, but when you get there all of sudden it's not available for whatever reasons. I made an appointment for very specific vehicle but the car went to mechanics when I got ther.

I attempted to contact this dealership several times via phone, their website and cars.com. I never received any type of response, even after filling out a credit application online. After a week, I moved on to a more responsive dealership. Not sure how this business model works for them.

They advertise prices that are not true pricing. They claim it's a NY state wide thing with competitors to get you to call them and inquire. The price was over $10,000 more than advertised. Another shady NY dealer.

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Bate and switch. Car was sold two days before I came to the dealer. Answered questions but failed to tell me it was sold. Car fax did not match the actual ad. Shady shop

They respected my decision-making process, giving me space when I needed it but being available when I had questions