Reviews
They advertise prices that are not true pricing.
They advertise prices that are not true pricing. They claim it's a NY state wide thing with competitors to get you to call them and inquire. The price was over $10,000 more than advertised. Another shady NY dealer.
They advertise prices that are not true pricing.
They advertise prices that are not true pricing. They claim it's a NY state wide thing with competitors to get you to call them and inquire. The price was over $10,000 more than advertised. Another shady NY dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mi experiencia en 5 Star fue mejor de lo que esperaba.
Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso
Mi experiencia en 5 Star fue mejor de lo que esperaba.
Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bate and switch.
Bate and switch. Car was sold two days before I came to the dealer. Answered questions but failed to tell me it was sold. Car fax did not match the actual ad. Shady shop
Bate and switch.
Bate and switch. Car was sold two days before I came to the dealer. Answered questions but failed to tell me it was sold. Car fax did not match the actual ad. Shady shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went to 5 Star looking for a reliable used car and was
Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.
Went to 5 Star looking for a reliable used car and was
Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They respected my decision-making process, giving me
They respected my decision-making process, giving me space when I needed it but being available when I had questions
They respected my decision-making process, giving me
They respected my decision-making process, giving me space when I needed it but being available when I had questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I walked in a bit unsure, but they broke everything down
I walked in a bit unsure, but they broke everything down for me and made the decision easy. I left feeling confident about my choice
I walked in a bit unsure, but they broke everything down
I walked in a bit unsure, but they broke everything down for me and made the decision easy. I left feeling confident about my choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The staff took the time to understand my specific needs
The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more
The staff took the time to understand my specific needs
The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They gave me a detailed breakdown of all my financing
They gave me a detailed breakdown of all my financing options, so I knew exactly what I was agreeing to. No confusion at all
They gave me a detailed breakdown of all my financing
They gave me a detailed breakdown of all my financing options, so I knew exactly what I was agreeing to. No confusion at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a certified pre-owned vehicle and it's in perfect
Bought a certified pre-owned vehicle and it's in perfect condition. The team took time to walk me through the history and make sure I was comfortable
Bought a certified pre-owned vehicle and it's in perfect
Bought a certified pre-owned vehicle and it's in perfect condition. The team took time to walk me through the history and make sure I was comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s rare to find a dealership that makes you feel
It’s rare to find a dealership that makes you feel valued. I felt like they really cared about getting me into the right car.
It’s rare to find a dealership that makes you feel
It’s rare to find a dealership that makes you feel valued. I felt like they really cared about getting me into the right car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase