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5 Star Auto Sales of East Meadow

(146 reviews)
Visit 5 Star Auto Sales of East Meadow
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
(516) 882-6384 (516) 882-6384

Inventory

See all 250 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
When it comes to our pre-owned inventory, we have a great selection of used cars, 4x4 pickup trucks and SUVs. And if for some reason you can’t find what you’re looking for, we have a sister dealership 10 minutes down the road. Along with the ability to source any vehicle on your behalf, just let us know and we’ll make it happen!
100% confidence in the quality & safety of your vehicle

Service center

Phone number (516) 882-7767

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 5 Star Auto Sales of East Meadow from DealerRater.

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I guess this is a NY thing.

I guess this is a NY thing.. But it is the good ole "bait and switch" game. We drove 2+hours to look at a vehicle, that was priced attractively. I called and asked what the out of the door price was.. listed price, plus taxes and dividends fees. I told the young lady what car I was interested in a driver made an appointment. I received a text to remind me of the appointment, and a reminder call the day of. At no time was I notified that the cars I was interested in were sold. I get there and conveniently BOTH cars are sold and the salesman (although he was adorable and nice) tried to get me to buy out of my price range and to finance the overage. I wanted the car we drove 2+ hours to see. Old tactic and it still is bad business to do. Shame on you 5 Star.. shame on you. 😠

I guess this is a NY thing.

I guess this is a NY thing.. But it is the good ole "bait and switch" game. We drove 2+hours to look at a vehicle, that was priced attractively. I called and asked what the out of the door price was.. listed price, plus taxes and dividends fees. I told the young lady what car I was interested in a driver made an appointment. I received a text to remind me of the appointment, and a reminder call the day of. At no time was I notified that the cars I was interested in were sold. I get there and conveniently BOTH cars are sold and the salesman (although he was adorable and nice) tried to get me to buy out of my price range and to finance the overage. I wanted the car we drove 2+ hours to see. Old tactic and it still is bad business to do. Shame on you 5 Star.. shame on you. 😠

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bait posting.

Bait posting. They put something with great pricing, but when you get there all of sudden it's not available for whatever reasons. I made an appointment for very specific vehicle but the car went to mechanics when I got ther.

Bait posting.

Bait posting. They put something with great pricing, but when you get there all of sudden it's not available for whatever reasons. I made an appointment for very specific vehicle but the car went to mechanics when I got ther.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I attempted to contact this dealership several times via

I attempted to contact this dealership several times via phone, their website and cars.com. I never received any type of response, even after filling out a credit application online. After a week, I moved on to a more responsive dealership. Not sure how this business model works for them.

I attempted to contact this dealership several times via

I attempted to contact this dealership several times via phone, their website and cars.com. I never received any type of response, even after filling out a credit application online. After a week, I moved on to a more responsive dealership. Not sure how this business model works for them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They advertise prices that are not true pricing.

They advertise prices that are not true pricing. They claim it's a NY state wide thing with competitors to get you to call them and inquire. The price was over $10,000 more than advertised. Another shady NY dealer.

They advertise prices that are not true pricing.

They advertise prices that are not true pricing. They claim it's a NY state wide thing with competitors to get you to call them and inquire. The price was over $10,000 more than advertised. Another shady NY dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bate and switch.

Bate and switch. Car was sold two days before I came to the dealer. Answered questions but failed to tell me it was sold. Car fax did not match the actual ad. Shady shop

Bate and switch.

Bate and switch. Car was sold two days before I came to the dealer. Answered questions but failed to tell me it was sold. Car fax did not match the actual ad. Shady shop

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mi experiencia en 5 Star fue mejor de lo que esperaba.

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

Mi experiencia en 5 Star fue mejor de lo que esperaba.

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went to 5 Star looking for a reliable used car and was

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Went to 5 Star looking for a reliable used car and was

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They respected my decision-making process, giving me

They respected my decision-making process, giving me space when I needed it but being available when I had questions

They respected my decision-making process, giving me

They respected my decision-making process, giving me space when I needed it but being available when I had questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I walked in a bit unsure, but they broke everything down

I walked in a bit unsure, but they broke everything down for me and made the decision easy. I left feeling confident about my choice

I walked in a bit unsure, but they broke everything down

I walked in a bit unsure, but they broke everything down for me and made the decision easy. I left feeling confident about my choice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff took the time to understand my specific needs

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

The staff took the time to understand my specific needs

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 146 reviews