Ramsey Subaru

Everyone with whom we dealt was knowledgable, professional and very pleasant. We never felt overwhelmed by a sales pitch as we had in another dealership.... I felt that we received honest responses to our questions.

Let me just start by saying I???m NOT someone who writes reviews, about anything. My experience at Ramsey Subaru however, with Kyri, has made me actually... rethink my ???ahh who cares about a review, I got what I want??? mindset lol. So to start, I went there interested in seeing the new Subaru Ascent. We were welcomed by Kyri as we were looking around the vehicle. He didn???t bother us after that, just a friendly ???hello and welcome if you need help I???m Kyri??? kind of approach. We eventually approached him with some questions. He was more than open and very down to earth with me and my wife, as well as my mother whom were with me. And since he was so down to earth I feel I should be blunt about my review and honest. From the start I didn???t get the ???xxxxxxx salesman trying to push a car on me??? feeling I???ve gotten other places. this is my 7th car I???ve owned, my first Subaru. Ive owned Audi, Toyota, Mercedes, Mazda, & 2 BMW???s. He was very straight forward with a lot of his answers and didn???t mind that we of course, were trying to pinch some pennies (or more of course). He made numerous trips to his boss to talk over what we can do as far as getting the best for our money, as well as our trade in on our BMW which we were negative in equity! All in all a very great experience. I can go on and on but nobody is going to read that big of a review. In the end what???s important was we were all happy. And got what we wanted without feeling like the dealer still ???won??? lol. Very great experience and would recommend Kyri to family and friends anytime. Thank you Kyri from the Porter family!

Good customer service. Also I'll follow through was good

We leased our first car at Ramsey Subaru yesterday. It was a very smooth and easy process and all our questions were answered. The car is great and we... were pleasantly pleased with the service! Thank you for making a very nerve wrecking and grueling experience easy!

We have gotten all our vehicles from Ramsey Subaru. Reliable, courteous service is the hallmark of this dealership. We won't go anywhere else when we... need our next Subaru!

I just needed an oil change/tire rotation (first service) on my Subaru Outback 3.6L. That was the first time I used their express service. The initial... impression was good - not many cars in line, waiting area is great, everything is clean, they have a coffee/tea/cookies/TVs, even a play room for kids. At a time I left my vehicle I clarified if it's going to be a synthetic oil and if they top off all the liquids - got a "Yes" answer on both questions. When I was told that all the work is completed and was going to sign the bill I noticed a suspiciously low price for the oil change - they did conventional instead (the girl who I was dealing with explained that as "she looked under the hood and since I have 3.6 and conventional can be used, they put that ..."). It took me some effort so they finally drain the wrong oil and put synthetic as I initially asked. The service person never apologized for the mistake. I left the service center, but then decided to park and check the other work they were supposed to do under the hood - I found no signs of adding the washer (the level was way below the pipe) or coolant fluids (was at LOW). I came back and had a discussion with some other guy, he offered me to refill the washer fluid and stated that the coolant level is at a level it should be and they do it that way "for many years" (I disagreed since the owners manual clearly says have it on FULL or close to it when liquid is cold and mine was hot at a time of check). Another findings: - they adjusted a tire pressure on all wheels to 36 psi and put a note in the final report (vs Subaru recommended setting is 35 front/33 back; the car was hot so some adjustments is possible, but not the same pressure on all 4 wheels) - I had a service at the end of September, they put a sticker on the windshield saying that the next service is at 6000 miles (which is right) or the end of February (which is NOT right - it's only 5 months, not 6 as recommended by Subaru, it should be end of March otherwise). In the rest it was a great oil change and tire rotation :)

I went there specifically to see a used Forester and had to wait TWO HOURS for an associate to help us. The reception desk refused to give us a different... sales associate, claiming that mine is "almost done" Even while we sitting in the waiting area for the two hours, many of the workers past by us and not one person stopped to ask us if we needed anything, or if were we being helped When I was finally able to meet with the sales person, he was not helpful at all. The customer service at this place was disgusting and I would not recommend this place to ANYONE. I ended up going to Liberty Subaru where they treated me very well and their customer service was exceptional.

Ramsey Subaru is pleasure to deal with. The attractive dealership is well staffed with friendly professional salespeople. Zero pressure and ample inventory.... They had the car we wanted at the price we were looking for and our entire transaction from walking in the door to leaving with a new car was only a couple of hours! Great product and customer service. Would recommend to anyone in the market for a new car. We will definitely be back!

Price is fair, service is good, people are efficient. Th dealership looks nice. Overall a good buying experience. will recommend to other people when opportunity... arises.

Alec Bernstein made my search for a 2019 Crosstrek a pleasure. Great service and a great deal make Ramsey Subaru the place to go for your next Subaru.... This will be my 4th from Ramsey.