Ramsey Subaru - NJ

We have purchased our second Forester from this dealership. Their SM Alex was always fair with price. Their service center is very efficient and friendly. One negative is their bundling of service contracts is costly. Otherwise I give it a 4 1/2 stars Vince from Mahwah

Ramsey Subraru is the only dealership pool ever a Subaru from. They are honest, reliable, and make every transaction easy. We are on our fourth outback and continue to be impressed with this dealership. Alex Petrushin has helped us with three cars now and he has always had our best interest at heart, when leasing or choosing a new vehicle.

Horrible experience and customer service. Drove 3.5hrs away to get crappy service. Over a half hour before I talked to the desk to ask why I was still sitting there. Wanted me to pay to have my registration shipped to me. Finance manager ridiculed me several times over the warranty and interest rate after explaining to him why. Finance manager also had no problem rushing me through the paperwork but couldnt squeeze me in on a prior day. Receptionists didnt pay attention to simple instructions. No demo of the car; still don't know where half the buttons are.

Kate in the internet listened to what I wanted and found the car I wanted. Alex in sales was very helpful in closing the sales process and another Alex inn service went over the car's features in grat detail.

Warranty was misrepresented and caused confusion and last minute remedy. Some of the scratches and markings were not buffed out to the extent expected. Could have been better

As a new Subaru customer, we were very impressed with the staff and their caring attention that we received at Ramsey Subaru. Many thanks for the warm welcome and guidance that we received from the 2 girls at the front desk and to all of the knowledgeable, very patient employees who helped us through our purchase of a very nice new replacement for our “ mature “ (28-year-old) Toyota. Thank you again to the following: - Charlie ( our down to earth Salesperson ) - for your special guidance, patience and making sure that our purchase ran smoothly every step of the way with a smile. - Asher ( Finance Manager ) - for the time you took explaining all the financial aspects of our purchase and creating a very calm experience. - Tom ( Product Specialist ) - for spending so much time with us and thoroughly explaining how to operate all of the regular and safety features, buttons, etc. in our new car. - Donnie (Title Specialist ) – for helping with our registration and license plate questions along with the stress relieving jokes. We highly recommend purchasing or leasing a car at Ramsey Subaru !

Pleasant overall. Peter was extremely knowledgeable, answered all my questions, was easy to reach and prompt about returning messages and emails. No hassles turning the vehicle over, Alex knew it end to end. Overall the best car dealer experience I've been through, and I'm used t o BMWs, Audis and Minis.

Stan Vasin was “top notch “. Knowledgeable about his product, yet took the time to listen before he spoke. I found that quite refreshing and admirable. He stayed with use throughout the dealership’s process making sure we understood what was going on. Highly recommend Ramsey Subaru and especially Stan Vasin.

***The staff at Ramsey Subaru are very professional and courteous. I could have shopped at a dealership closer to my home, but Ramsey Subaru had the vehicle I wanted. ***My client adviser was a gentleman by the name of Rob Guarino. He was very patient answering all my questions and took me through the negotiation process very carefully. In a matter of weeks going back and forth, I decided to purchase a 2021 Crosstrek. This vehicle is now my third Subaru owned. ***I highly recommend Subaru vehicles and I strongly suggest choosing Ramsey Subaru as the dealership to go to!

Due to COVID my wife wanted the purchase to be remote. Alex handled everything via email and digitally. I didn’t even talk to him until the day I picked up the car. The whole transaction was done over a few day period because I was negotiating with another dealership. In the end Alex gave me a fair price and the car had more than what I was asking for so all good. Great experience and I’d do it again.