Fury Chrysler Jeep Dodge RAM of South St Paul

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 5, 2019

    WORST BUYING EXPERIENCE EVER! Customer service was a joke! After finally getting someone to sell us the car we wanted they promised us dent repairs from... hail and both license plate bulbs to be fixed because apparently they do not check lights on a vehicle before it is sold and i got pulled over the night i purchased the car for no license plate lights!! We dropped the car off the following friday and was told they would have it done on tuesday...get a call on tuesday (the day it was supose to be complete) saying they lost our keys and asking us if we had them!! Then we hear nothing for almost a week and finally get a call it is done. Pick the car up and the license plate bulbs still do not work!!! After almost 2 weeks of it being there and no one cared to keep us informed on anything. Very dissapointed!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 28, 2019

    The service department has taken a serious nose dive in the last few years. We have bought the last 3 vehicles from them with full service warranties.... I've brought my Ram 2500 in three times for the same issue. Only after the diesel service tech rode with my husband did he acknowledge the exact sounds the truck has been making all along, the tech then proceeded to say that he didn't know how to fix the issue so they would get back to us. Three weeks and several calls later I finally get a call back from Joe (a service advisor, that I have dealt with several times). This man hasn't changed his attitude or tone in the last year, he is rude and talks over you on the phone, he takes several days to respond to messages and he has no understanding of the lack of knowledge and experience his technician have. Unless you are having your blinker fluid changed I recommend you go elsewhere for service, especially on a diesel vehicle. I do hope Fury Motors find their way back to servicing the community they have been a part of for many years. It's a shame to see a dealership lose business because of poor communication and lack expertise.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 18, 2018

    Fury has always treated me with respect. They have also always assisted me with making the best deal and value for me. This place is great��

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 13, 2017

    My wife and I have never had such a great car shopping experience! Sean was our sales person and he made sure every aspect of our experience was outstanding.... He took the time to explain every step, listened to what we were looking for and suggested vehicles accordingly. Not once did I feel pressured to make a quick buy! Thank you to Sean and all of the friendly, knowledgeable staff at Fury!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 4, 2017

    I would recommend this dealer and specifically Sean to work with. Process was fast and actually enjoyable.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    June 29, 2017

    We have had our van survaced a few times now. Today we had the pleasure of being helped by Summer. She was fantastic! Thank you so much for your help.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 29, 2017

    Sean Mclaughlin did a super job! He was superb at explaining all the parts of selling auto's

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 29, 2017

    Sean Mclaughlin did a super job! He was superb at explaining all the parts of selling auto's

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 29, 2017

    Sean Mclaughlin did a super job! He was superb at explaining all the parts of selling auto's

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 16, 2017

    I had the privilege of working with a very down to earth and knowledgeable sales person, Sean Laughlin. He was able to answer all my questions and then,... based on my preferences, directed me to the Grand Cherokee that fit me perfectly! The entire team was friendly and helpful! Thanks Fury and a huge thank you to Sean!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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