Reviews
Inn late winter, I purchased a Ford C-Max Energi from
Inn late winter, I purchased a Ford C-Max Energi from Inver Grove Heights (excellent experience) and brought the car in in June for an inspection prior to taking a long trip. The car had a warranty. They found a problem and fixed it using the warranty plus a service charge. But it was super helpful that the dealer insurance covered a rental car and that Inver Grove Ford picked up and dropped of my car for servicing, and even drove me to the rental car place to return it. This was not so easy to arrange, but Dylan Ronayne took the time to make sure it was all coordinated so my experience was superior. Thank you. This was a dream after the nightmare experience I had purchasing an unsafe car with Milaca Motors in January.
Inn late winter, I purchased a Ford C-Max Energi from
Inn late winter, I purchased a Ford C-Max Energi from Inver Grove Heights (excellent experience) and brought the car in in June for an inspection prior to taking a long trip. The car had a warranty. They found a problem and fixed it using the warranty plus a service charge. But it was super helpful that the dealer insurance covered a rental car and that Inver Grove Ford picked up and dropped of my car for servicing, and even drove me to the rental car place to return it. This was not so easy to arrange, but Dylan Ronayne took the time to make sure it was all coordinated so my experience was superior. Thank you. This was a dream after the nightmare experience I had purchasing an unsafe car with Milaca Motors in January.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Had an appointment to have my oil changed and tires
Had an appointment to have my oil changed and tires rotated. It took 2 hours and 15 minutes. When I was leaving my check engine light came on. Looking under the hood we found the oil fill cap laying on the radiator and the oxygen sensor unplugged. When they checked the air cleaner they didn't plug it back in.
Had an appointment to have my oil changed and tires
Had an appointment to have my oil changed and tires rotated. It took 2 hours and 15 minutes. When I was leaving my check engine light came on. Looking under the hood we found the oil fill cap laying on the radiator and the oxygen sensor unplugged. When they checked the air cleaner they didn't plug it back in.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this matter to our attention. We understand that you have been in contact with our Service Manager, David Pickard, as well as your Service Advisor, Victor White. We sincerely regret any inconvenience you've experienced and fully understand your frustration. Please be assured that we have addressed the situation with all relevant parties and have taken steps to prevent this type of issue from occurring in the future. If there is anything further we can do to assist you, please do not hesitate to contact David Pickard directly at (651) 554-7030 or via email at dpickard@invergroveford.com. Thank you again for bringing this to our attention.
We were very satisfied with the process as we purchased a
We were very satisfied with the process as we purchased a new F150. Everyone we worked with was very professional. Very nice people to work with!
We were very satisfied with the process as we purchased a
We were very satisfied with the process as we purchased a new F150. Everyone we worked with was very professional. Very nice people to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Inver Grove Ford for all your vehicle needs! Take care!
Patrick Mahoney provided a professional, reasonable and
Patrick Mahoney provided a professional, reasonable and fair purchase process that was expedited in less than two hours. J. Durfey
Patrick Mahoney provided a professional, reasonable and
Patrick Mahoney provided a professional, reasonable and fair purchase process that was expedited in less than two hours. J. Durfey
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience buying our Escape.
Great experience buying our Escape. Brian was great! We are confident that we got the best deal possible.
Great experience buying our Escape.
Great experience buying our Escape. Brian was great! We are confident that we got the best deal possible.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone was friendly and helpful.
Everyone was friendly and helpful. One of the owners even stopped to say hello. Tim was great!
Everyone was friendly and helpful.
Everyone was friendly and helpful. One of the owners even stopped to say hello. Tim was great!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brian and Kevin were great at helping me get into my new
Brian and Kevin were great at helping me get into my new Maverick. Very Happy with the experience and I am enjoying the car so far.
Brian and Kevin were great at helping me get into my new
Brian and Kevin were great at helping me get into my new Maverick. Very Happy with the experience and I am enjoying the car so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy with my experience.
Very happy with my experience. Brian and Kevin were great at getting me into a new Maverick.
Very happy with my experience.
Very happy with my experience. Brian and Kevin were great at getting me into a new Maverick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Adam, we're happy you found our staff to be so supportive during your experience here at Inver Grove Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Ben S was very knowledged and helpful.
Ben S was very knowledged and helpful. We were not sure what vehicle we wanted and he helped us find the right for for us. We are very happy with the F-150 we bought. Thank you to Ben and his team!
Ben S was very knowledged and helpful.
Ben S was very knowledged and helpful. We were not sure what vehicle we wanted and he helped us find the right for for us. We are very happy with the F-150 we bought. Thank you to Ben and his team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a new Ford Escape from Jeff Lowell
I recently purchased a new Ford Escape from Jeff Lowell at Inver Grove Ford and I couldn’t be happier! Besides loving my new hybrid Escape, Jeff was great to work with. He made sure I found what I wanted and got the best price. I have been purchasing vehicles from Jeff for years and it’s always a good experience. He’s always looking out for the customer. The process went very smooth and I would highly recommend Inver Grove Ford and Jeff Lowell.
I recently purchased a new Ford Escape from Jeff Lowell
I recently purchased a new Ford Escape from Jeff Lowell at Inver Grove Ford and I couldn’t be happier! Besides loving my new hybrid Escape, Jeff was great to work with. He made sure I found what I wanted and got the best price. I have been purchasing vehicles from Jeff for years and it’s always a good experience. He’s always looking out for the customer. The process went very smooth and I would highly recommend Inver Grove Ford and Jeff Lowell.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tammy, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!