Rectangle 48
Sales
Service Closed

Audi North Shore Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2009

Audi North Shore has been serving Wisconsin for many years and has established itself as a leader in Audi sales, service

...

and customer satisfaction. Audi North Shore is a multiple-time winner of Audi's prestigious Magna Society Award, awarded to the top 10% of Audi dealers nationwide. This distinction is awarded for excellence in customer satisfaction in all facets of our dealership. Our business philosophy has always put the customer first and our proven track record of repeat business shows that our philosophy works!

""Wisconsin's Premier Audi Dealer""

Service

Wheel Balance

$165.95 and up*

Oil, Filter Change

$105

Tire Rotation

$29.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.5 out of 5 3.5
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    March 1, 2018

    I am interested in replacing my old Audi, which I bought at this dealership five years ago. But, this dealership does not respond to any queries. Talk... about consideration for loyalty, Audi NS has lost one family of customers.

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2018

    I ended up not making a purchase but they are great at getting back to you right away to set up appointments. Awesome customer service

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • September 12, 2012

    This dealership knows how it has to be done. I can't say enough about the professional, courteous, and helpful sales staff here. We got a great deal on... a 2008 Audi and couldn't be more pleased. We definitely recommend Audi North Shore.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2016

    Service was excellent and they treated us extremely well. From greeting us to the test drive to working out the paperwork and beyond. I have been to a... few dealers in Chicago and Milwaukee recently, but this was the best by far. Never thought there could be that much difference in a car dealer, but here we are. Audi Northshore is topnotch.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    April 16, 2016

    Contacted them weeks ago about a preowned vehicle, and they just stopped our communication/negotiation without warning or reason, which I find impolite... and unprofessional. I had higher expectations from an Audi dealer... And the car is still sitting there, when I was genuinely interested and had the financing to get it!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2016

    I purchased a New Audi in June from Walter. The deal, including a trade in, was negotiated from Wausau via phone and email. I drove down, met Walter and... completed all the paperwork with Andrew. No surprises. It was an outstanding car buying experience. Thank you Audi North Shore, Walter and Andrew.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2015

    Top notch service always. Nothing but great experiences from a repeat customer. Ryan M. is very easy to work with and truly cares about his clients and... works to ensure satisfaction. I highly recommend this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2015

    I worked with Paul (sales), Andrew (finance) and Phil (Sales Manager) all three were very respectful of my time and listened to what I was looking for.... the dealership was no pressure and a very efficient sales process (about an hour). They used iPads to showcase services and features, collect info, and save time during the sale. I also felt the deal we worked out was very fair and was a Win-Win. I was impressed with all three and their service levels.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 12, 2015

    I made an appointment to purchase my 2nd Brand new Audi. I returned to my salesman's I purchased my first Audi from. He was so rude and insulting. Low... balled me on my trade in so low. I thought why am I purchasing a vehicle that depreciates to less than 1/2 in 3 years??? When I said I'm not playing a number game give the best deal. He got almost hostile. I asked for my keys ( the GM still had those) He accused me of taking food out of his family's mouth. a few days later I met a great salesman's at Milwaukee Audi. Gave me a great deal on my trade in and a great deal on my Brand new Audi Q5. Since my purchase at Milwaukee Audi I have been to there twice for service. My Salesman Sam takes a few minutes to stop and chat with me. I wish I would have bought my first Audi from Sam.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 2, 2014

    Brought car in for alignment. After rotation, car rode horribly. Noisy, vibration. Took it back to balance the wheels--charged $140! Car still rides rough,... noisy. Contacted dealer with problem and after 5 days--NO RESPONSE. This is not what I would expect from an Audi dealer. First and LAST Audi I will ever buy!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
View More Reviews