Reviews
This was the best new car purchase we have made.
This was the best new car purchase we have made.our salesman, Nate did a great job helping us find the right truck for the right price.
This was the best new car purchase we have made.
This was the best new car purchase we have made.our salesman, Nate did a great job helping us find the right truck for the right price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with Craig and the whole crew!
Great experience with Craig and the whole crew! Highly recommend Ryan, seamless, relaxing and knowledgeable!! Thank you all!
Great experience with Craig and the whole crew!
Great experience with Craig and the whole crew! Highly recommend Ryan, seamless, relaxing and knowledgeable!! Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Craig and our team at Ryan Auto Mall Chevrolet of Buffalo. Your recommendation means a lot to us! We look forward to seeing you again in the future. Enjoy your ride! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Brandon provided good customer service.
Brandon provided good customer service. No pressure, very helpful in finding the vehicle we wanted.
Brandon provided good customer service.
Brandon provided good customer service. No pressure, very helpful in finding the vehicle we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Stevie! We're glad to hear that Brandon provided good customer service and helped you find the vehicle you wanted at Ryan Auto Mall Chevrolet of Buffalo. Your feedback is appreciated, and we hope to assist you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
**Buyers beware** Company trains employees to lie about
**Buyers beware** Company trains employees to lie about not being commission. They absolutely do make commission. Company is not BBB accredited. Employee will freak out if you try bringing up negotiation’s for a slightly lower price. If an employee freaks out over losing some money, they have to be paying their salesman terrible. With how many dealerships are out there, I’d look elsewhere.
**Buyers beware** Company trains employees to lie about
**Buyers beware** Company trains employees to lie about not being commission. They absolutely do make commission. Company is not BBB accredited. Employee will freak out if you try bringing up negotiation’s for a slightly lower price. If an employee freaks out over losing some money, they have to be paying their salesman terrible. With how many dealerships are out there, I’d look elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience, Harry. We understand your concerns regarding your interaction and the questions around pricing and communication. At Ryan Auto Mall Chevrolet of Buffalo, we aim to provide a respectful and transparent experience for every customer, and we appreciate your feedback as it helps us continue to improve. If you’d like to discuss this further, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Ryan’s were Friendly, professional and very easy to work
Ryan’s were Friendly, professional and very easy to work with. Their Service was great.
Ryan’s were Friendly, professional and very easy to work
Ryan’s were Friendly, professional and very easy to work with. Their Service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Rick! We're grateful to hear that you found our team at Ryan Auto Mall Chevrolet of Buffalo to be friendly and professional. Providing excellent service is our priority, and we're glad we could make your experience enjoyable. We look forward to welcoming you back next time! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Excellent communication - no pressure sales.
Excellent communication - no pressure sales. I was happy with my experience. Thanks for a great experience.
Excellent communication - no pressure sales.
Excellent communication - no pressure sales. I was happy with my experience. Thanks for a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Andrew! We're thrilled to hear that you had an excellent experience with us at Ryan Auto Mall Chevrolet of Buffalo. Our team strives to provide clear communication and a pressure-free environment for our customers. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Very easy to deal with great prices Very easy to deal
Very easy to deal with great prices Very easy to deal with and great prices
Very easy to deal with great prices Very easy to deal
Very easy to deal with great prices Very easy to deal with and great prices
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Tony! We're pleased to hear that you found it easy to deal with us and that you appreciated our great prices at Ryan Auto Mall Chevrolet of Buffalo. We strive to make your experience as smooth as possible. We look forward to seeing you again soon. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
I had a good experience with Todd, everything was
I had a good experience with Todd, everything was straight forward and transparent. Asked for OTD, it came back in line with local market numbers, and was not fudged around at all after the fact. They gave the typical optional accessories overview after we agreed to purchase but were never pushy, came across as "here's what we can include and we're here for you if you want anything in future" which I appreciate. Would recommend checking them out.
I had a good experience with Todd, everything was
I had a good experience with Todd, everything was straight forward and transparent. Asked for OTD, it came back in line with local market numbers, and was not fudged around at all after the fact. They gave the typical optional accessories overview after we agreed to purchase but were never pushy, came across as "here's what we can include and we're here for you if you want anything in future" which I appreciate. Would recommend checking them out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're happy to hear you had a great experience with Todd at Ryan Auto Mall Chevrolet of Buffalo. Transparency and straightforwardness are important to us, and we're glad you felt that during your visit. We appreciate your recommendation and hope to assist you again in the future. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Great service.
Great service. Very helpful service advisors. Only place I go. People say dealers are expensive but they are very competitive and always stand behind their work.
Great service.
Great service. Very helpful service advisors. Only place I go. People say dealers are expensive but they are very competitive and always stand behind their work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your feedback about our service advisors and the competitive pricing at Ryan Auto Mall Chevrolet of Buffalo. It's great to hear that you feel supported and valued as a customer. We look forward to seeing you again for all your automotive needs. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
It was a great experience.
It was a great experience. Jeff helped me to secure my dream Corvette even sent me a video of it in the showroom as I had to come from out of state. Also Rich together with Jeff treated me warmly and professionally I never felt rushed. Thank you Ryan Chevrolet Bob Benwitz
It was a great experience.
It was a great experience. Jeff helped me to secure my dream Corvette even sent me a video of it in the showroom as I had to come from out of state. Also Rich together with Jeff treated me warmly and professionally I never felt rushed. Thank you Ryan Chevrolet Bob Benwitz
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Bob! We are thrilled to hear about your great experience at Ryan Auto Mall Chevrolet of Buffalo. It's wonderful that Jeff and Rich were able to assist you in securing your dream Corvette and made you feel welcomed and valued throughout the process. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new Corvette! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team