Rairdon Subaru of Auburn

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    April 4, 2019

    Very poor professionalism. DUring the sales process they dont disclose the important details and surprise you at the time of car pick up. Do not trust... them at all. I was given a demo car and never told about it during the whole sales process. I was only given one car key and now they are asking me to drive up 60 miles to dealership again to get a second car key - for a new car purchase!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    March 23, 2019

    Our shopping experience at Rairdon’s Subaru was positive. The sales and finance staff were young, enthusiastic, and diverse, which we appreciated. As... always, do your homework before shopping for a car, compare dealerships, and know what you want and how much you are willing to pay.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 29, 2018

    The best new car buying experience in years. Everyone was respectful, honest, and no pressure sales tactics. I'll share this experience with friends,... relatives and co-workers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    Went in to do my first oil service, they did great job and timely manner. Their wait room was nice and clean and also could help ur self with some cup... of coffee.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2019

    I got to the service dept.there 30mns. Before closing. Needed my oil change and Ian was nice enough to take my car in despite of the busy day. Made... my day thanks .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2019

    James was a pleasure to deal with and very polite and very professional. He maintained contact when the car proved to be a late delivery.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2019

    I had an excellent experience, as always, with the service facility at Rairdons. Very able and capable customer service agents keeping me informed of... the condition of my transportation.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2019

    The service rep, Ian, was keeping me updated on the car. The quoted time for the service was exact. Ian, was friendly and courteous . Restoom and waiting... room were clean.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 28, 2019

    First service for my 2018 Forrester. The day after being serviced I had to return to the dealership because the car was leaking oil onto my garage floor... and driveway

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 23, 2019

    The location was dirty. Bathrooms were gross, no toilet paper, coffee counter was filthy. All of the trash cans in the Service area and showroom were full.... The womans bathroom sink had chucks of cheese in it as someone had washed their dishes in the sink. It was odd as I have never seen their facilities like this.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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