Mazda of Lodi

3.7 out of 5 3.7
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM

Mazda of Lodi Hours

Sales

Monday

9:00 AM - 8:30 PM

Tuesday

9:00 AM - 8:30 PM

Wednesday

9:00 AM - 8:30 PM

Thursday

9:00 AM - 8:30 PM

Friday

9:00 AM - 8:30 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

When you come to Mazda of Lodi, you are supporting a local business that has served the Lodi area for many years now. When we first opened our doors, we sought to deliver a superior customer service experience, and we believe that we have delivered on all fronts. Don't just take our word for it, judge for yourself, and come down to see us today.

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If there is anything that you need, then just ask us. We maintain an extremely friendly sales and service team here, and we always want to remain approachable to you. Our dealership is located right in Lodi, where we can serve the better part of New Jersey including Garfield and Hackensack.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 7, 2019

    Absolute clown show. Sales manager John leered at my girlfriend when she walked through the door. Looked her up and down and commented on how she looked... "different" than the day before when she stopped in wearing her work clothes. Then he tried to bull rush her with "free maintenance" When I told him that's not a big selling point for us since she only drives a few thousand miles a year he literally said "I guess I can't help you then" and stormed away like a child. The salesperson then told us "Sorry, John's having a bad day" Which I suppose was our problem? I guess we should have made him feel like he was doing us a favor letting us spend 30 thousand dollars? Clown! Then the salesperson presents us a deal he claims is the total price, all in. When I inquire if that includes the tax he says it does. We say great, we'll take it. He then gets up and goes to talk to John. 10 minutes later he returns to tell us "my bad. It doesn't include the tax. I'm new here." What that had to do with anything I'm not sure. I don't even work there and I knew there was tax that needed to be added. At this point we bring up trading in her current vehicle. The salesperson takes her keys and 15 minutes he returns and offers five thousand under book value. We thank him and go to leave. We pass John in the middle of his bad day and he can't bother to even say thank you. xxxx, he couldn't even bother to look up. My girlfriend spends her weeks working with special needs children. It's what she's dedicated her life to. She gets one day off a week and that day has now seen her leered at, rudely walked away from, lied to and then ignored completely on the way out the door. This was unacceptable to me. And when I told John how unprofessional he had acted he stands up and yells at me to "get the xxxx out of my dealership" and tells me I'm rude. Well, maybe. But he's a clown. An unprofessional clown. And this dealership apparently condones this behavior because I left a detailed message for the GM asking for him to simply call and apologize to my girlfriend for how she was treated and the call never came. Just a simple, "I'm sorry you were objectified, treated rudely and lied to" was too far a bridge for this dealership. There's a lot of options when buying a Mazda. It's not hard to do better than this place.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 21, 2019

    They sold us a used car with a very serious oil leak which will now cost us thousands of dollars. They are unethical and untrustworthy. There is no way... there were not aware of this problem. DO NOT USE. EVER. They steal your money and do not care. Thief’s. They claim to not have been aware of this. This could only mean they do not inspect their trade in cars when doing a trade in. We all know that isn’t the case. All cars get inspected during trade in. It is a very obvious problem. Total xxxxxxxx

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • January 21, 2019

    I have been looking around for some months now, and I'm super close to buying. Hector was my sales guy today, and he was great. I'm getting closer to biting... the bullet on a new MAZDA CX-5..... everyone there was nice and helped answer all of the questions that I had today. Now, I just need to get my wife in there so we can pick out the color we want.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2019

    Visited this dealership in Lodi with my daughter to get her Mazda an oil change to keep her company. We thought it would take a long time. Turned out it... was less than an hour to get the maintenance done on the car, and we had time to go out to lunch together as well that day. I was impressed with how quick they were. I was jealous, because the place that I go to for my car, it usually takes forever!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2019

    I was looking at used cars. While I am still looking, I wanted to thank the team for answering my questions and treating me like a customer. I'll be back... when I make my decision. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2019

    The dealership is located in Lodi and it's a great location if you live in Bergen County. The front desk guys are very professional and make you feel welcome.... They have a nice waiting area where you can have free Starbucks coffee while you wait for your car to be serviced. There was a really friendly lady who walks around offering you bottled water and different chips and snacks. I chatted with her a bit about different things and it made the time go by faster. Each department really does their best to take care of their customers. In the service department a really tall guy with white hair took care of me. He is the best, such a sweetheart and the service manager Enrique was sweet too... very professional and energetic and courteous! The whole staff is great! Definitely check them out!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2017

    I absolutely love this dealership. It not not large and overwhelming like so many other dealerships but they can accommodate any request you make for a... car. The people are extremely friendly and kind and offered my child snacks and a drink. My 4 year old loved them by the time my visit was over. Not only did I buy my car there but I will now bring it only there for service or repair of any kind. Charlie in sales and Jeans in service are amazing, and the girls behind the desks are so kind. Great experience!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 5, 2017

    if I could give less than 1 star I would. Initially walking in the sales rep I met with was very nice but was not knowledgeable about his stock. I found... a vehicle I wanted and moved indoors to talk money this is where the nice guy routine stopped. when I informed them I would be financing the vehicle they informed me the price would go up 1,500 dollars! however I liked the car and came back with cash to close the deal where they insisted tax title and registration would be included in my price because it was a "cash deal". unfortunately I found these promises to be less than true as well. they did not complete the exchange of the title claimed the registration and plates were not included and then tried to charge me an additional 150 dollars to reissue a temp plate. DO NOT PURCHASE A VEHICLE AT THIS DEALER! THERE ARE MANY OTHER MAZDA DEALERS OUT THERE! However if you do go with them get everything in writing and trust none of what you're told....... Cant say no one warned you!

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2016

    I highly recommend this dealer. Very nice,honest and helpful.Great price on great car. Charlie Garcia took care of all details for me,saving me a lot of... time. Within a few days time,he had me approved for loan,car picked out,and home with it. This is the only dealer I would recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2016

    I highly recommend this dealer. Very nice,honest and helpful.Great price on great car. Charlie Garcia took care of all details for me,saving me a lot of... time. Within a few days time,he had me approved for loan,car picked out,and home with it. This is the only dealer I would recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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