Reviews

3.9 out of 5 3.9
337 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 9, 2018

    March 30th 2018 but my Cadillac CTS 3 Days Later started having problems with the front end after a two-month dispute with Matt the general manager my... front end finally got fixed never got any warranty paperwork regarding my struts my Springs anyting now here it is a month-and-a-half after that and the computer goes on my car to be told by Matt the manager what do you expect you got a car for $3,700 and the phone hung up on and no results very very bad customer service I would not recommend this dealership to anybody.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 3, 2018

    Poor customer service underhanded dealings with the title selling junk I would not recommend to my worst enemy. These cars can not be reliable for every... day transportation

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 21, 2017

    I've went through a few car buying processes and this was the best experience yet. Very family owned type feel and very easy to work with. I had two kids... so that says a lot! Thanks Evans Helms!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 4.0 out of 5
    April 22, 2018

    Stayed open late to finish paperwork bc they couldn’t run my debit card for the down payment and I had to go find somewhere to do money orders to do 3k... down but overall nice and easy experience and friendly staff

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2018

    In two years I've purchased a 2011 Chevrolet Tahoe, a 2010 Nissan Versa and yesterday a 2012 Hyundai Veloster. I researched each car online and in the... store. I have absolutely no regrets. There prices are fantastic and selection remarkable. Auto City is where I buy my cars!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 8, 2017

    Ryan no customer service. He is a salesman at that lot.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 9, 2017

    Car broke down after 2months. Needed a new engine. They refused to honor my warranty and said it was my fault. Had to go threw them for the new engine... and the car sounds wost, they also took 3 weeks to fix it when i was told a week and when evwr i would call noone ever returned my phone calls.... never again will I be doing any business threw them or recommending them for anything.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    October 26, 2017

    Liars. Force you to do something out of your means. Cruel and wicked.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    July 31, 2017

    I asked about A/C on a vehicle, and the dealer completely dodged the question. Not what I had in mind

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2017

    I went in to buy a used car today. The car drive well and was reasonably priced. I was very pleased with the customer service. Austin was very helpful... in providing information with the car and gave us plenty of time to consider our purchase. I came in today based on the reviews online and was not disappointed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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