Bob Rohrman Schaumburg Kia Hours
Bob Rohrman Schaumburg Kia, located at 1100 E Golf Rd in Schaumburg, IL, is your premier retailer of new and used vehicl
es. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
"Largest family owned dealership in the Midwest."
Oil, Filter Change
$34.95 and up*
Air Filter Replacement
$29.95 and up*
Read reviews that mention:
Great service very friendly and helpful staff!!! I waited for a long time but it was worth it. I didn't have to pay to fix my cobbler. Kia awesome warranty!!!...
Purchased a 2019 Kia Sorento recently with Cory Applewhite and the Bob Rohrman Kia Team. I'd give 10 stars if possible. Cory and the dealership listened... to what we needed, what we could afford, and there was no hard sell ever. They listened, which is so important to me. We were on a fixed price and they made sure we got the vehicle at the price we could afford. They were all friendly and I would highly recommend Bob Rohrman Kia to anyone who needs to get a vehicle. Stop at Bob Rohrman Kia, you'll be glad you did. I know I was and next time when I need a new or used vehicle, I'm coming back for a great deal, price and customer focused dealership.
Congrats on the Kia Sorento, Trent! We will be sure to thank Cory and the rest of our team for giving you a professional experience worthy of 10 stars.... Let us know if there is anything else we can help you with. Thank you so much for the amazing review and we look forward to your next visit!
My family has purchased many cars from Schaumburg Kia. My "go to" salesman is Korey W. I bought my Optima there in 2016 through Korey, and tonight... purchased again through Korey (Cadenza). He is very professional, personable and hard working. He has an awesome sense of humor. I would recommend you ask for Korey W. When shopping for a vehicle at Schaumburg Kia. Thanks for your hard work Korey W.!
Thank you for taking the time to leave us a positive review and rating! We are so happy to know that your experiences with us have all gone well and t...hat you and your family are loyal customers. It is great that Korey has always been professional, personable, hard-working, and has an awesome sense of humor. We appreciate you recommending Korey and we will make sure to share your kind words with him. We hope to see you again in the near future!
Saturday,the Service tech Peter, told me I needed to replace the Left and Right Tierod, Only the left one was defective. The inspection took one hour,... the repair took another hour, I was charged $280.00 labor. I disputed the charge, I was not reimbursed! The Service manager said the charge for inspection was justified because I was there for 2hours total. I disagreed with his logic, I shouldn't be charged for waiting. But, what makes the matter worst... their Operations Manager Kurt told me, Peter instructed two mechanics to work on my car, it took 1 hour to complete the work, and both mechanics have to be paid for the one hour job. I called my creditcard company and the States Attorney.
Just Horrible! After over 7 years of being a loyal costumer, I can share what a horrible service experiance this place has to offer. Thruout my ownership... of the car that I purchased brand new at this location I was trying to raise issues I thought should be addressed like: problematic glitchy radio that had to be reset every other week until it broke for no reason after 36k warranty expired, horrible grinding noise that started soon after the brake job done, mentioned few times-again nothing done until it was due for another brake job & recenty my braking point, car engine/exhoust developed a noise that is clearly hearable from both inside and outside when accelerating from the stop especialy when it???s still cold- again nothing there, no noise. Their best mechanic that works on those every day can???t hear what my wife pointed out to me! ???nothing???s wrong with the car??? is not the same as ??? we don???t know what???s wrong with the car??? These guys can???t even take a wheel of without making damage! I was promised life time carwashes- car is being power washed and wiped down with a smelly/dirty regs The shadyness doesn???t stop there & onestly I don???t think it ever does! I asked for previous service records- didn???t get them, asked for rotors measument before going ahead with brake job & it was the only time where I didn???t get one Waiting time for anything 2+ hours It???s just ridiculous. Thank you ror reading.
Not so sure. Brought my Kia in for oil change and recall and lurching of the car. Only oil change was done. Was told a part was needed in re: to lurching... and when part comes in recall would be done. Waited patiently a week and then called and no one knew what part. Since waiting a week, had to wait longer for appt. and lurching to be fixed. Was concerned about safety of driving car with lurching. It was resolved, however, I have an uneasy feeling of returning for service. I never had any problem before this time. Don, Service Mgr, was very apologetic, however, still unsure of coming back.
I have no complaint about the way I have been treated and how my car has been cared for, for almost 6 years but recently because of management change,... the Service i receive , as far as far as call back regarding my car has been quite disappointing. I drop my car off there, get shuttle, and was told someone will call me to let me know my car is done or let me know when it will be done. Twice that I have been there this couple of weeks I had to call 3 times and no call back, phone operator just gets my number and that's it. I had to get a ride from my work to the dealer after 8 hrs to find out my car was done a long time ago. The second time, I had to walk 30 min because this time I had no ride getting back, no one called me back; and then I get there and car's been done for a while already. What if it was raining.... or snow? I was pretty frustrated when I got there. I do not blame the people at Service because they are short handed. But I believe if there were someone else aside from Service to answer phones for them and find out status of car or let customers know car ready; at least until the that section is fully staff, that would benefit customers and them. That is the only complaints I have recently.
John was just terrific. The dealership is top notch and I was very happy with my service visit. Would recommend to friends and family every time
Service staff was very courteous, Car finished ahead of promise time Service advisor asked if I need anything while waiting. Very good experience overall... It will be great if they move to newer facility or upgrade existing and modernize
I received a Roadloans approval. I had interest in a particular car. Upon going, I was told that the car had too many issues and could not be sold. I test... drove a newer one - fully explaining the situation that I was in. I gave full disclosure about my trade in with a full payoff amount. Naturally, the salesman wanted me to fill out a credit app "to get me a better rate." I agreed - big mistake. Soon, he asked if it was absolutely necessary to factor in the trade in. No, I would love to carry insurance and make payments on a car that I do not need! (Sarcasm) Then, the finance manager came out and explained to me as if I were a child exactly why they could not trade it in when I already explained that I had no down payment, and my wife could not get onto the loan. I reiterate, I gave full disclosure of my situation. This was a complete waste of time. Thanks for nothing. Stay Away!