Reviews
I tried another dealership first but they wouldn’t
I tried another dealership first but they wouldn’t negotiate on car price or trade-in. I then tried RBHonda and they had a used Ridgeline that met my needs. Able to agree on price and they gave a fair trade value for my vehicle. Funny thing on way home after buying the vehicle there was a strange sound. Had mechanic look at vehicle and was told rear brakes were bad and tires and steering needed alignment. RBHonda did agree to create a second key fob so when I brought in the car I told them about the brakes. They agreed to fix brakes as it was not caught during the vehicle certification. I appreciate that they agreed to fix but wonder if the alignment and/or other factors were missed. They have been very reasonable to work with.
I tried another dealership first but they wouldn’t
I tried another dealership first but they wouldn’t negotiate on car price or trade-in. I then tried RBHonda and they had a used Ridgeline that met my needs. Able to agree on price and they gave a fair trade value for my vehicle. Funny thing on way home after buying the vehicle there was a strange sound. Had mechanic look at vehicle and was told rear brakes were bad and tires and steering needed alignment. RBHonda did agree to create a second key fob so when I brought in the car I told them about the brakes. They agreed to fix brakes as it was not caught during the vehicle certification. I appreciate that they agreed to fix but wonder if the alignment and/or other factors were missed. They have been very reasonable to work with.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. It's great to hear that we were able to meet your needs with your vehicle and provide a fair trade value. I apologize for any oversight, but I'm glad you are satisfied with our hard work to make things right. If there's anything else you'd like us to look into or discuss further, please feel free to reach out anytime. Jason Weverka - Parts and Service Director - 612-798-8116
Jamila Cortes was fantastic.
Jamila Cortes was fantastic. Helpful, attentive and friendly. She took all the time we needed to find the right car. Warning: Financing staff are VERY pushy with the warranty. That was uncomfortable. Research and make your decision before talking with them.
Jamila Cortes was fantastic.
Jamila Cortes was fantastic. Helpful, attentive and friendly. She took all the time we needed to find the right car. Warning: Financing staff are VERY pushy with the warranty. That was uncomfortable. Research and make your decision before talking with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Richard, thank you for taking the time to highlight Jamila's attentive and informative service! Your business is greatly appreciated, and we will take your feedback to heart as we improve our practices. Thank you!
Very good service.
Very good service. In and out in no time. Got a rental easily as I came in at the end of the day.
Very good service.
Very good service. In and out in no time. Got a rental easily as I came in at the end of the day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Richfield Bloomington Honda! It was so kind of you to share your experience, Gabe.
Jorge and the technician that worked on my vehicle did a
Jorge and the technician that worked on my vehicle did a great. Communication was great and Jorge did a great job coordinating and working to get the vehicle repairs done quickly! Really grateful to have been able to connect with Jorge!
Jorge and the technician that worked on my vehicle did a
Jorge and the technician that worked on my vehicle did a great. Communication was great and Jorge did a great job coordinating and working to get the vehicle repairs done quickly! Really grateful to have been able to connect with Jorge!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This feedback is music to our ears! Thank you for choosing Richfield Bloomington Honda and for sharing your support for Jorge and the team. Safe travels!
Matt Reid in the service department was very helpful,
Matt Reid in the service department was very helpful, honest, professional and informative about my Honda Accord needs!
Matt Reid in the service department was very helpful,
Matt Reid in the service department was very helpful, honest, professional and informative about my Honda Accord needs!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this fantastic feedback, Kevin! We appreciate your business and we will pass along your kind words to Matt.
Fast and friendly service.
Fast and friendly service. Car was done when they said it would be, and cost was the same as the written estimate they provided prior to the service.
Fast and friendly service.
Fast and friendly service. Car was done when they said it would be, and cost was the same as the written estimate they provided prior to the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback for our team at Richfield Bloomington Honda!
Good service ,nice service and good deal can used coupon.
Good service ,nice service and good deal can used coupon. I will refer friend and family
Good service ,nice service and good deal can used coupon.
Good service ,nice service and good deal can used coupon. I will refer friend and family
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hoang, thank you for taking the time to review Richfield Bloomington Honda! It really means a lot to hear that you're happy.
Se los recomiendo asen buen trabajo son muy amables no te
Se los recomiendo asen buen trabajo son muy amables no te asen esperar mucho tiempo
Se los recomiendo asen buen trabajo son muy amables no te
Se los recomiendo asen buen trabajo son muy amables no te asen esperar mucho tiempo
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola Luis! En Richfield Bloomington Honda nos enorgullecemos de ofrecer un servicio de excelente calidad. Gracias por visitarnos y por recomendar a nuestro equipo!
Muy recomendable la persona que me atendió muy amable
The service agent was able to have all the issues and
The service agent was able to have all the issues and concerns that I had and went above and beyond. Thank you very much!
The service agent was able to have all the issues and
The service agent was able to have all the issues and concerns that I had and went above and beyond. Thank you very much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natifa, we're pleased to hear that our service agent at Richfield Bloomington Honda exceeded your expectations. Thank you for sharing your experience with us!
Excellent and welcoming service.
Excellent and welcoming service. It was my first time to come here and will be back next time. Thank you for your service Mohamed
Excellent and welcoming service.
Excellent and welcoming service. It was my first time to come here and will be back next time. Thank you for your service Mohamed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mohamed, we're happy to hear that you felt welcomed during your visit to Richfield Bloomington Honda. Thank you for choosing us and we look forward to seeing you again next time!