Reviews
Great help finding the new vehicle we wanted. Great communication and easy sales process. Highly recommend Chris Will and team.
Great help finding the new vehicle we wanted. Great communication and easy sales process. Highly recommend Chris Will and team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly and helpful. Great service. Don’t any anything else to say. Keep up the great work
Very friendly and helpful. Great service. Don’t any anything else to say. Keep up the great work
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a recall service, oil change and rotation. The service was outstanding. Dayton was very attentive and courteous. The recall required a loaner which they provided a car with only 1000 miles on it. This is a top tier dealer.
I had a recall service, oil change and rotation. The service was outstanding. Dayton was very attentive and courteous. The recall required a loaner which they provided a car with only 1000 miles on it. This is a top tier dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
ADA, thank you for sharing your experience! We're glad Dayton and our team took excellent care of you. Your feedback means a lot to us. We appreciate your business and look forward to serving you again! - Richfield Bloomington Honda
I had an oil change. Smooth transition from the moment I until I left. Excellent service overall
I had an oil change. Smooth transition from the moment I until I left. Excellent service overall
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This review is music to our ears, Lois! Thank you for choosing Richfield Bloomington Honda.
Well I will say the experience for buying a car was a good experience. They had what we wanted on the lot and I was in and out leaving in new car in about four hours . Salesman was very knowledgeable on product line .
Well I will say the experience for buying a car was a good experience. They had what we wanted on the lot and I was in and out leaving in new car in about four hours . Salesman was very knowledgeable on product line .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new ride! Thanks for choosing Richfield Bloomington Honda and for sharing your experience. See you next time, Victor!
As always excellent service and in a timely manner. Thanks for the clear explanation of the service too.
As always excellent service and in a timely manner. Thanks for the clear explanation of the service too.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the glowing review, Paul! We're happy to hear you had a timely and informative experience with our team. We look forward to seeing you next time at Richfield Bloomington Honda!
I had no intention of getting a different car but when I went in to R-B Honda to get an oil change, they offered me MUCH more for my trade-in (2020 Honda CR-V) than I thought possible. Surely that's a misprint, I thought. I had been vaguely considering a hybrid and the trade-in offer put me over the edge. I wanted a new one, but when there were no models with the features I wanted. Then they offered me a "Certified pre-owned" model with all the bells and whistles, and I jumped. Matt Smith is a very friendly guy and we had a lot of common interests, so he was easy to work with. Being "up in years", I assume this will be my last vehicle purchase, and the process was great.
I had no intention of getting a different car but when I went in to R-B Honda to get an oil change, they offered me MUCH more for my trade-in (2020 Honda CR-V) than I thought possible. Surely that's a misprint, I thought. I had been vaguely considering a hybrid and the trade-in offer put me over the edge. I wanted a new one, but when there were no models with the features I wanted. Then they offered me a "Certified pre-owned" model with all the bells and whistles, and I jumped. Matt Smith is a very friendly guy and we had a lot of common interests, so he was easy to work with. Being "up in years", I assume this will be my last vehicle purchase, and the process was great.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brian, it's awesome to hear the team went above and beyond in getting you into the perfect new ride here. Congratulations and thank you for choosing Richfield Bloomington Honda!
Great sales team! They really went out of their way to accommodate us. Nathan, and Angel were awesome. Everyone was super friendly. It was a really good experience buying a new vehicle. If you are in the market for a Honda, go check them out.
Great sales team! They really went out of their way to accommodate us. Nathan, and Angel were awesome. Everyone was super friendly. It was a really good experience buying a new vehicle. If you are in the market for a Honda, go check them out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your awesome feedback! We will be sure to thank Nathan, Angel, and the rest of the team for going above and beyond to assist you at Richfield Bloomington Honda. Enjoy the ride!
It was painless. No high pressure sales pitch’s for add ons etc. gave me a good bottom line out the door price and trade and didn’t fudge on those numbers.
It was painless. No high pressure sales pitch’s for add ons etc. gave me a good bottom line out the door price and trade and didn’t fudge on those numbers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the excellent review! We strive to deliver competitive and straightforward deals here at Richfield Bloomington Honda. It's great you felt comfortable with our team. We hope to see you again down the road! Safe travels!
Couldn't get a call ot text back to schedule, had to go in person. Maintenance plus software update supposed to be 2 hrs. 45 minutes to 3 hours turned into 6 1/2 hours. Things were not set back to previous settings and had to return to dealership to correct one problem. Once I was acknowledged (see previous comment regarding scheduling), I was treated okay and they apologized to me for the problems, but not sure my next car will be a Honda.
Couldn't get a call ot text back to schedule, had to go in person. Maintenance plus software update supposed to be 2 hrs. 45 minutes to 3 hours turned into 6 1/2 hours. Things were not set back to previous settings and had to return to dealership to correct one problem. Once I was acknowledged (see previous comment regarding scheduling), I was treated okay and they apologized to me for the problems, but not sure my next car will be a Honda.
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- 3.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for the communication issues and the extended time it took for your maintenance and software update. We try to set clear expectations regarding how long services will take, so it's disappointing that we didn't communicate effectively with you from the start. Your feedback is valuable to us, so if you have any further concerns or need assistance, please feel free to contact me. Thank you for your feedback, Brandon Burg - Service Manager - 612-404-3885