Lupient Buick GMC - Golden Valley

Good buying experience. Only complaint is how long it took to receive a vehicle after ordering it. Took 11 weeks from when I ordered it to take delivery.

After having a difficult experience at another dealership I called Lupient GMC in Golden Valley and they found me the exact car I wanted in a matter of hours. From start to finish, the process was seamless and stress-free and the customer service was outstanding. Jeloni was incredibly professional, knowledgeable, and attentive, ensuring that all my questions were answered and that I felt confident in my purchase. The entire team was friendly, welcoming, and truly made me feel valued as a customer. Their dedication to providing top-notch service is evident, and I couldn't be happier with my new vehicle. I highly recommend Lupient GMC and Jeloni to anyone in the market for a new car—this dealership sets the bar for excellence.

Terrible experience with the Gm Tim at this location. They scratched my truck, did a car wash without consent. I’m mainly upset because I just paid 1300$ to have it paint corrected and ceramic coated. In contact with the Gm and I let him know I just wanted my detailer to correct the damage. Because he has zero knowledge on how ceramic works (he thinks it prevents scratches so blamed the detailer) he is tossing it to the side. Literally over 1300$. I told him I would be doing a small claims court, his response “sue me” I let him know I would complain to dmv, ftc, and attorney general. His response “ we’re a corporation, please complain” I did purchase my truck here and it was a great experience. No shade to any of the people working here or even the service department. As it was an honest mistake, but wow, the Gm needs to go. This is who they have running their businesses. It is absolutely appalling. I have filed a complaint with ftc just now. Also in talks with my lawyer about how to proceed. Just ridiculous that I have to go through all this, over a simple fix that they made in an honest error. He would rather deny everything than to help take care of the customer. Which I will never go back here. You’ll see my complaints on every social media platform, plus every person I talk to. Will it disrupt their business probably not. Just know you are good until something happens and you’re in my situation.

Shady, I see a truck on the internet I inquire about it. I get a call we talk and we go thru the whole thing credit and all. Everything was a go. I told them I would be In the next day after work. So now it's the next day I get a call from Sara and she informs me that there 3 other people in line to buy the truck. I was caught off guard since I thought we had a deal and I was coming in to pick it up. We'll sara tells me "we do not have a deposit from you". I said I'm sorry you never asked and I was going to do that when I picked up the truck. Then she says we'll it would be non refundable. I felt like this was a hard sell tactic and I was caught off guard. Mind you I've been in cars for years and I would never pull something like this. Very shady and unprofessional. Sara tells me well we still have the other truck. So I felt like they were trying to get two sales in. She was going to call me back but almost two hrs later after the last person I guess didn't buy the truck. Shady I will not buy a thing from them. Poor customer service and super shady. Good luck

They have been excellent in servicing and maintaining my vehicle, courteous and kind. Comfortable waiting area

Very helpful at this dealer The car looks very clean and ready to go. Thanks

We have purchased our last 3 vehicles from Lupient Buick GMC and service all of our vehicles here. I find the dealership to be very honest and trustworthy.

Jefferson (our salesperson) was very knowledgeable and helpful. He was not at all pushy. The buying process was very smooth and pleasant from the sales staff to the finance manager.

Had a great experience working with Brandon G. I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what was going on. He made the process of fixing my car very smooth and I am thankful I got to work with him.

NICE I got a 2020 TAHOE it has a lot of miles but it was clean,and I got a extended warranty so it’s essentially a brand new Truck,Domingo the salesman was cool and so was the finance mani think his name was Matt ,they were really good and knowledgeable,they helped me thanks