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Autoland Toyota/Chrysler/Jeep/Dodge

(1,916 reviews)
Visit Autoland Toyota/Chrysler/Jeep/Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (973) 327-9501 (973) 327-9501
Used (973) 327-9502 (973) 327-9502
Service (973) 665-6114 (973) 665-6114

Reviews

(1,916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoland Toyota/Chrysler/Jeep/Dodge from DealerRater.

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Great service, a pleasure to deal with.

I was with the quality of service at Autoland. They made the whole process very easy and straight forward. I would absolutely recommend them to friends and family. I look forward to dealing with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

My service rep provided outstanding service. The wait time was reasonable and the problem I came in about was resolved. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First time car service was a great experience!

Going for the first service is usually a hassle-not here! Pulled in to a clean repair area, greeted and spoke to immediately. All questions answered, and off to waiting room for only 40 minutes! I was astonished at the quick service. Everyone here is polite and helpful. Thanks Autoland for making a routine trip a pleasant one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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best customer service I had

I didn't buy my truck there, but I will be buying my next one there. Best customer service I have ever had at a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Camry owner

The service of my Camry was faultless as usual; the service personnel were prompt in taking my car into the shop; the person who supervised the service was very friendly and efficient; the waiting room was sufficiently comfortable and adequately equipped with chairs, free coffee, restrooms, TV, etc. The service supervisor informed me as soon as the car was ready and saw that the paper work was correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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maintenance service provided was excellent

The customer service was excellent. The facility was kept cleaned. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service department and customer service. Will tell...

Great service department and customer service. Will tell friends about this dealer. Cleanliness overall show room and bathrooms. Don't have anything bad to say about this dealer. Everything is good about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Clean efficient and hospitable service department.

Especially would like to acknowledge the hospitality and professional service provided be Bill Southerland of the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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FULL MAINTENANCE SERVICE & INSPECTION

CAR WAS SERVICE, A WONDERFUL JOB, IN AND OUT ABOUT AN HOUR. AT TOYOTA SERVICE DEPARTMENT THEY TAKE CARE OF THEIR CUSTOMER AND THEIR CAR REAL GOOD THAT'S WHY I'M STILL WITH THEM. NOT ONLY IN THE SERVICE DEPARTMENT IN THE SALES DEPARTMENT ALSO THEY KNOW HOW TO TALK TO YOU, EXPLAIN TO YOU ABOUT YOUR CAR AND WHAT NEED TO BE DONE. "I FOUND GREAT SATISFACTION" I'M PLEASE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

Sales Man by the name of Dalvin and his Sales Manager Lawerance were awesome. They worked with me all the way to get the vehicle I wanted. I will purchase from them anytime. Great service Guys. Coach!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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