Reviews
I just had my 2024 Jeep Wrangler serviced here Luther
I just had my 2024 Jeep Wrangler serviced here Luther Brookdale Jeep and I have to say stellar service from start to finish. Michael is service was awesome to work with and my repairs were done in a timely fashion. I have bought several cars from these guys and they always treat me right!! I highly recommend this dealership.
I just had my 2024 Jeep Wrangler serviced here Luther
I just had my 2024 Jeep Wrangler serviced here Luther Brookdale Jeep and I have to say stellar service from start to finish. Michael is service was awesome to work with and my repairs were done in a timely fashion. I have bought several cars from these guys and they always treat me right!! I highly recommend this dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We truly appreciate your kind words about the stellar service you received at Luther Brookdale Chrysler Jeep Dodge Ram. It's fantastic to hear that Michael was awesome to work with and that your 2024 Jeep Wrangler repairs were completed promptly. Your continued trust in us means a lot, and we are grateful for your recommendations. We look forward to seeing you again for your future vehicle needs! Regards, The Team at Brookdale Chrysler
This is our second car from Luther’s.
This is our second car from Luther’s. We love to shop here. Jordan is very nice and helpful !
This is our second car from Luther’s.
This is our second car from Luther’s. We love to shop here. Jordan is very nice and helpful !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Ajay! We're thrilled to hear that this is your second car from Luther Brookdale Chrysler Jeep Dodge Ram. It's great to know you love shopping with us, and we'll make sure to pass along your kind words to Jordan. We look forward to seeing you again for your next visit! Regards, The Team at Brookdale Chrysler
KAYLA OLSON- IF YOU EVER NEED THE BEST SERVICE REP GO
KAYLA OLSON- IF YOU EVER NEED THE BEST SERVICE REP GO DIRECTLY TO HER. SHE IS AMAZING , CARES AND GOES ABOVE AND BEYOND. SHE IS THE ONLY REASON WHY MY VEHICLES WILL EVER BE SERVICED AT BROOKDALE CJD. THANK YOU SO MUCH.
KAYLA OLSON- IF YOU EVER NEED THE BEST SERVICE REP GO
KAYLA OLSON- IF YOU EVER NEED THE BEST SERVICE REP GO DIRECTLY TO HER. SHE IS AMAZING , CARES AND GOES ABOVE AND BEYOND. SHE IS THE ONLY REASON WHY MY VEHICLES WILL EVER BE SERVICED AT BROOKDALE CJD. THANK YOU SO MUCH.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about Kayla and are thrilled to hear that she provided you with exceptional service. At Luther Brookdale Chrysler Jeep Dodge Ram, we strive to go above and beyond for our customers. We look forward to seeing you again for your future vehicle service needs! Regards, The Team at Brookdale Chrysler
Jordan did a great job answering all of my questions and
Jordan did a great job answering all of my questions and making sure I had the best deal possible when purchasing my new car. He even brought up savings options that I did not know about.
Jordan did a great job answering all of my questions and
Jordan did a great job answering all of my questions and making sure I had the best deal possible when purchasing my new car. He even brought up savings options that I did not know about.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're thrilled to hear that Jordan provided you with great service and helped you discover some savings options during your purchase. Your satisfaction is important to us here at Luther Brookdale Chrysler Jeep Dodge Ram. We hope to see you again soon and enjoy your new car! Regards, The Team at Brookdale Chrysler
Jordan was fantastic to work with!
Jordan was fantastic to work with! I had a great experience with him. He is extremely knowledgeable on the JEEP line. Im sure i will be back to work with him on future deals! Thank you Jordan!
Jordan was fantastic to work with!
Jordan was fantastic to work with! I had a great experience with him. He is extremely knowledgeable on the JEEP line. Im sure i will be back to work with him on future deals! Thank you Jordan!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience with Jordan at Luther Brookdale Chrysler Jeep Dodge Ram. His knowledge of the Jeep lineup is truly impressive, and we're glad it made a positive impact on your visit. We look forward to welcoming you back for future deals! Safe travels in your new Jeep! Regards, The Team at Brookdale Chrysler
Jay Diggs, my sales consultant took care of me from my
Jay Diggs, my sales consultant took care of me from my initial inquiry toward the last bit down to a door handle cover the used vehicle was missing. Something just as simple as that, I knew he was going to take care of me. Process was simple and easy, knew what vehicle the family wanted, got the pre approval. Jay had the vehicle ready to test drive, show for the appointment, no pressure or hassle. Vehicle went though inspection & had a few maintenance pieces that needed done and most dealers, knowing it’s sold would have let it just pass, not these guys, they got it remedied in a timely fashion. Brett, finance manager did awesome and was very personable through the transaction as well. Amazing experience! Great work Jay, thanks for all of your help. I’m a repeat customer while I’m in MPLS no doubt.
Jay Diggs, my sales consultant took care of me from my
Jay Diggs, my sales consultant took care of me from my initial inquiry toward the last bit down to a door handle cover the used vehicle was missing. Something just as simple as that, I knew he was going to take care of me. Process was simple and easy, knew what vehicle the family wanted, got the pre approval. Jay had the vehicle ready to test drive, show for the appointment, no pressure or hassle. Vehicle went though inspection & had a few maintenance pieces that needed done and most dealers, knowing it’s sold would have let it just pass, not these guys, they got it remedied in a timely fashion. Brett, finance manager did awesome and was very personable through the transaction as well. Amazing experience! Great work Jay, thanks for all of your help. I’m a repeat customer while I’m in MPLS no doubt.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear about your amazing experience with Jay at Luther Brookdale Chrysler Jeep Dodge Ram. It's great to know that he took such great care of you throughout the entire process, and that you appreciated the attention to detail with the vehicle inspection and maintenance. We’re also glad to hear that Brett provided excellent support in finance. Your continued trust means the world to us, and we look forward to serving you again in MPLS. Safe travels with your new vehicle! Regards, The Team at Brookdale Chrysler
I left a message a week ago about the problem.
I left a message a week ago about the problem. I’m having with my 2024 jeep Rubicon. Doesn’t return phone calls. This is my second vehicle I’ve bought from them and this is totally unacceptable.
I left a message a week ago about the problem.
I left a message a week ago about the problem. I’m having with my 2024 jeep Rubicon. Doesn’t return phone calls. This is my second vehicle I’ve bought from them and this is totally unacceptable.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out regarding your experience with your 2024 Jeep Rubicon. We understand your frustration about the communication issues and the lack of response to your message. Your concerns are important to us, and we will look into this situation and hope to be in touch soon so we can address your situation promptly. We appreciate your feedback and value your loyalty as a returning customer. Regards, The Team at Brookdale Chrysler
We had a terrible experience at Luther CJD.
We had a terrible experience at Luther CJD. We worked with the internet sales "professional" and I use that term lightly. We live 3 hours away and had found the perfect vehicle. Everything was in place and we had made travel plans to go and pick up the vehicle and do the paperwork. We attempted to put a down payment on the vehicle but the salesman said he would just take care of it in the morning and all would be good. Low and behold someone else put a deposit down and bought the car from under us. So instead of honoring our deal, and selling us that car they tried to find replacements for us. Nope, we gladly took our business down road to another dealership. Totally unprofessional and riduculous. Beware of working with their internet sales "professional" unless you physically go to the dealership in-person. Which defeats the purpose of "internet sales".
We had a terrible experience at Luther CJD.
We had a terrible experience at Luther CJD. We worked with the internet sales "professional" and I use that term lightly. We live 3 hours away and had found the perfect vehicle. Everything was in place and we had made travel plans to go and pick up the vehicle and do the paperwork. We attempted to put a down payment on the vehicle but the salesman said he would just take care of it in the morning and all would be good. Low and behold someone else put a deposit down and bought the car from under us. So instead of honoring our deal, and selling us that car they tried to find replacements for us. Nope, we gladly took our business down road to another dealership. Totally unprofessional and riduculous. Beware of working with their internet sales "professional" unless you physically go to the dealership in-person. Which defeats the purpose of "internet sales".
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, and we appreciate you taking the time to provide your feedback. We understand your frustration regarding the situation with the vehicle you were interested in. At Luther Brookdale Chrysler Jeep Dodge Ram, we strive to provide a seamless experience, and we regret to hear we did not meet those expectations in your case. We value your input and would love the chance to address your concerns more directly. Please feel free to reach out to us if you're open to discussing this further. Regards, The Team at Brookdale Chrysler
What could have been a terrible experience due to two
What could have been a terrible experience due to two problematic cars, was not. The leadership at Luther Brookdale operated with a level of integrity (Freddie Brown and Jason Wiese) which should be emulated not to mention the first class service provided by Erick Nunez. I have bought multiple cars at Brookdale Luther Dodge and will continue to do so in the future. Without question, I would recommend Brookdale Luther Dodge to friends/family. Thanks again....
What could have been a terrible experience due to two
What could have been a terrible experience due to two problematic cars, was not. The leadership at Luther Brookdale operated with a level of integrity (Freddie Brown and Jason Wiese) which should be emulated not to mention the first class service provided by Erick Nunez. I have bought multiple cars at Brookdale Luther Dodge and will continue to do so in the future. Without question, I would recommend Brookdale Luther Dodge to friends/family. Thanks again....
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that even with the challenges you faced, our team members Freddie, Jason, and Erick provided you with outstanding service at Luther Brookdale Chrysler Jeep Dodge Ram. Your loyalty means a lot to us, and we sincerely appreciate the recommendations you’ve shared with friends and family. We look forward to assisting you again in the future! Regards, The Team at Brookdale Chrysler
This is my third time using Jeep Luther Brookdale and my
This is my third time using Jeep Luther Brookdale and my second time having Jordan find the right vehicle for me. I highly recommend him and this dealership!
This is my third time using Jeep Luther Brookdale and my
This is my third time using Jeep Luther Brookdale and my second time having Jordan find the right vehicle for me. I highly recommend him and this dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Jordan at Luther Brookdale Chrysler Jeep Dodge Ram. It's great to know that he helped you find the right vehicle for the second time! We truly appreciate your recommendation and look forward to assisting you again in the future. Safe travels in your Jeep! Regards, The Team at Brookdale Chrysler