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CarWise Gurnee

(1,642 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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(866) 617-0702 (866) 617-0702

Inventory

See all 379 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2006.
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the country. We also specialized in establishing or re establishing credit. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer highest quality vehicles maintain a superb level of professionalism offer competitive value in pricing and conduct business with a long term relationship in mind.
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the market .

Service center

Phone number (866) 617-0702

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00pm–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Thomas was incredibly helpful in guiding me through the

Thomas was incredibly helpful in guiding me through the car purchase process and test-drive of an unbelievable snow-white Camaro. I'm holding off on buying it despite the reasonable price because of the reported damage; my friend will inspect it carefully first.

Thomas was incredibly helpful in guiding me through the

Thomas was incredibly helpful in guiding me through the car purchase process and test-drive of an unbelievable snow-white Camaro. I'm holding off on buying it despite the reasonable price because of the reported damage; my friend will inspect it carefully first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I have owned my BMW for two months now, and for any

I have owned my BMW for two months now, and for any car-related issues, I visit Car Wise, and they always manage to answer my questions about the car's features. I completed the regular maintenance this month without any issues, and I'm pleased with my purchase.

I have owned my BMW for two months now, and for any

I have owned my BMW for two months now, and for any car-related issues, I visit Car Wise, and they always manage to answer my questions about the car's features. I completed the regular maintenance this month without any issues, and I'm pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Got in touch via CarGurus website and received feedback

Got in touch via CarGurus website and received feedback immediately. Agreed on a test, visited to check two nice Toyotas. No pressure experience, keep comparing my options now.

Got in touch via CarGurus website and received feedback

Got in touch via CarGurus website and received feedback immediately. Agreed on a test, visited to check two nice Toyotas. No pressure experience, keep comparing my options now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I found the most courteous service at this dealership

I found the most courteous service at this dealership after checking out four trucks at three different lots. I was able to purchase a black RAM 1500 with convenient financing, and I couldn’t be happier with my almost-new truck. I give Lance John and his team my strongest recommendation.

I found the most courteous service at this dealership

I found the most courteous service at this dealership after checking out four trucks at three different lots. I was able to purchase a black RAM 1500 with convenient financing, and I couldn’t be happier with my almost-new truck. I give Lance John and his team my strongest recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The dealership’s maintenance service exceeded my

The dealership’s maintenance service exceeded my expectations. The failure of my right automatic window regulator was repaired the very same day.

The dealership’s maintenance service exceeded my

The dealership’s maintenance service exceeded my expectations. The failure of my right automatic window regulator was repaired the very same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I appreciate the dealership and my sales rep, William,

I appreciate the dealership and my sales rep, William, for helping me choose a reliable truck. Their customer service was fantastic.

I appreciate the dealership and my sales rep, William,

I appreciate the dealership and my sales rep, William, for helping me choose a reliable truck. Their customer service was fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amy got me approved for the BMW I wanted, clearly

Amy got me approved for the BMW I wanted, clearly explained the rates, and did a great job securing my approval without any hidden fees.

Amy got me approved for the BMW I wanted, clearly

Amy got me approved for the BMW I wanted, clearly explained the rates, and did a great job securing my approval without any hidden fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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This dealership is border to fraudalent.

This dealership is border to fraudalent. Once they take your money, car documents are lost and all management including title department are unavailable for 7 weeks. STAY AWAY FROM THEM.

This dealership is border to fraudalent.

This dealership is border to fraudalent. Once they take your money, car documents are lost and all management including title department are unavailable for 7 weeks. STAY AWAY FROM THEM.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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My childhood dream of owning a Mercedes is now a reality,

My childhood dream of owning a Mercedes is now a reality, thanks to Kristine, Thomas, and Amy who organised my car loan, test drive, white-papers, and ensured a smooth sales process. The complete team is friendly, patient, and knowledgeable, treated me like family, dismissed all my stress.

My childhood dream of owning a Mercedes is now a reality,

My childhood dream of owning a Mercedes is now a reality, thanks to Kristine, Thomas, and Amy who organised my car loan, test drive, white-papers, and ensured a smooth sales process. The complete team is friendly, patient, and knowledgeable, treated me like family, dismissed all my stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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They financed me a vehicle and before I could Make my

They financed me a vehicle and before I could Make my first payment it was broke down extremely disheartening staff was rude not helpful so now I’m paying a car note on a vehicle that is not working I have called so many times requesting to speak with the general manager or district manager and that still has not happened even though I have called about 10 times or more and when you leave a voicemail they respond with saying click the link when you click the link the link does not work so my experience was disappointing and disheartening

They financed me a vehicle and before I could Make my

They financed me a vehicle and before I could Make my first payment it was broke down extremely disheartening staff was rude not helpful so now I’m paying a car note on a vehicle that is not working I have called so many times requesting to speak with the general manager or district manager and that still has not happened even though I have called about 10 times or more and when you leave a voicemail they respond with saying click the link when you click the link the link does not work so my experience was disappointing and disheartening

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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