Skip to main content

Luther North Country Ford

(4,538 reviews)
Visit Luther North Country Ford
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 9 awards
2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (952) 479-4521 (952) 479-4521
Used (612) 424-9128 (612) 424-9128

Inventory

See all 614 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2016.
No-Contact Sales
View all of our inventory online and find the perfect vehicle that fits your needs and budget
Connect with a sales associate via online chat email or by calling 833-897-1934
We can bring a vehicle to you for a test drive
If you have a trade your sales associate will help you value it online
If you need financing our finance associates will help you with our online tools
We will arrange a convenient time for paper work and delivery and can deliver your new vehicle directly to your driveway
Your vehicle's common areas will be sanitized before you take possession
No-Contact Service make ..
The Midwest's Largest Family Of Automobile Dealerships!

Service center

Phone number (612) 424-9128

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(4,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther North Country Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

You would think if you buy a truck with under 2000 miles

You would think if you buy a truck with under 2000 miles they would clean the truck. They didn't bother washing it let alone cleaning the inside.

You would think if you buy a truck with under 2000 miles

You would think if you buy a truck with under 2000 miles they would clean the truck. They didn't bother washing it let alone cleaning the inside.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Purchased a 2019 Chevrolet corvette stingray from Brian

Purchased a 2019 Chevrolet corvette stingray from Brian Norris. Very good guy and very patient.

Purchased a 2019 Chevrolet corvette stingray from Brian

Purchased a 2019 Chevrolet corvette stingray from Brian Norris. Very good guy and very patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I cannot recommend Damion Hood enough!

I cannot recommend Damion Hood enough! From start to finish, he was quick, thorough, honest, and incredibly kind. I came into the process knowing exactly what I wanted — and I was very particular about the details and price range. Where others might have gotten frustrated or tried to upsell, Damion listened patiently, respected my criteria, and worked diligently to make it happen. He never pressured me, and I always felt like he was advocating for my best interest. He kept the process smooth and efficient, and thanks to him, I drove away in the exact car I was hoping for — all within my budget. If you’re looking for someone who truly cares, goes the extra mile, and delivers results without the typical dealership games, Damion is your guy. Hands down the best car-buying experience I've ever had!

I cannot recommend Damion Hood enough!

I cannot recommend Damion Hood enough! From start to finish, he was quick, thorough, honest, and incredibly kind. I came into the process knowing exactly what I wanted — and I was very particular about the details and price range. Where others might have gotten frustrated or tried to upsell, Damion listened patiently, respected my criteria, and worked diligently to make it happen. He never pressured me, and I always felt like he was advocating for my best interest. He kept the process smooth and efficient, and thanks to him, I drove away in the exact car I was hoping for — all within my budget. If you’re looking for someone who truly cares, goes the extra mile, and delivers results without the typical dealership games, Damion is your guy. Hands down the best car-buying experience I've ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Mark sold me the vehicle and Devon handled the financing.

Mark sold me the vehicle and Devon handled the financing... both went above and beyond to get me in the vehicle I wanted. Good at discussing my options.

Mark sold me the vehicle and Devon handled the financing.

Mark sold me the vehicle and Devon handled the financing... both went above and beyond to get me in the vehicle I wanted. Good at discussing my options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kelley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

Show full review

2016 Town and County.

2016 Town and County. Looked at all the info on both cars.com and the dealers website. They didn't have any pictures on either site, I can see why - there was a significant dent in the passenger side door which of course they didn't want anyone to see. They were asking 14,000 for this when the KBB and Edmunds top retail was $10,900.00. They told my it was at paint initially, then they told me Chrysler had it, said it had a blind spot detector problem. Once it came back from there, I received a video of the vehicle after 3 requests. I decided to go look at it after I received the video. What a waste of my time to go look at it after all this crap. When they pulled it up to the door the vehicle was filthy and glaring right at me was a significant dent in the passenger side slider. I asked Charles why they didn't fix the door when it was at paint. He said they were selling it as is. He had already offered a $1,000.00 discount for the blind spot detector not working. I asked the guy if I looked like a fool or what. Why would anyone buy a 2014 Town and Country for $13,000.00 (even though it had 67,000 miles on it) when it had a dent in the side door and would require approx. $3,000.00 in repairs on the blind sport detectors. I was prepared to make an offer around the top private party estimate but needless to say when he told me they were firm on $13,000.00 I told him thanks a lot and good luck selling it. They will probably end up taking it to auction and get significantly less than what they think. All in all, it was a pretty pathetic experience. I would never go back to Luther North Country Ford and don't recommend that others do either.

2016 Town and County.

2016 Town and County. Looked at all the info on both cars.com and the dealers website. They didn't have any pictures on either site, I can see why - there was a significant dent in the passenger side door which of course they didn't want anyone to see. They were asking 14,000 for this when the KBB and Edmunds top retail was $10,900.00. They told my it was at paint initially, then they told me Chrysler had it, said it had a blind spot detector problem. Once it came back from there, I received a video of the vehicle after 3 requests. I decided to go look at it after I received the video. What a waste of my time to go look at it after all this crap. When they pulled it up to the door the vehicle was filthy and glaring right at me was a significant dent in the passenger side slider. I asked Charles why they didn't fix the door when it was at paint. He said they were selling it as is. He had already offered a $1,000.00 discount for the blind spot detector not working. I asked the guy if I looked like a fool or what. Why would anyone buy a 2014 Town and Country for $13,000.00 (even though it had 67,000 miles on it) when it had a dent in the side door and would require approx. $3,000.00 in repairs on the blind sport detectors. I was prepared to make an offer around the top private party estimate but needless to say when he told me they were firm on $13,000.00 I told him thanks a lot and good luck selling it. They will probably end up taking it to auction and get significantly less than what they think. All in all, it was a pretty pathetic experience. I would never go back to Luther North Country Ford and don't recommend that others do either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Kim, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to Tim Reil at (763) 427-1120 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Show full review

Very professional, lot's of choices on the lot.

Very professional, lot's of choices on the lot. Very friendly sales person an fun..

Very professional, lot's of choices on the lot.

Very professional, lot's of choices on the lot. Very friendly sales person an fun..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Damion Hood did an awesome job.

Damion Hood did an awesome job. Very nice guy, extremely helpful. The entire dealership was all so nice

Damion Hood did an awesome job.

Damion Hood did an awesome job. Very nice guy, extremely helpful. The entire dealership was all so nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

The communication with my service advisory was great.

The communication with my service advisory was great. At one point, my service advisor was home ill and another service advisor picked up my case and the communication was once again above and beyond. I have always felt "heard" when I bring my vehicle to North Country Ford. Great customer service.

The communication with my service advisory was great.

The communication with my service advisory was great. At one point, my service advisor was home ill and another service advisor picked up my case and the communication was once again above and beyond. I have always felt "heard" when I bring my vehicle to North Country Ford. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Damon Kimbrough and the team there at the dealership

Damon Kimbrough and the team there at the dealership provided a smooth, pleasant purchasing experience. I would highly recommend him and the team!

Damon Kimbrough and the team there at the dealership

Damon Kimbrough and the team there at the dealership provided a smooth, pleasant purchasing experience. I would highly recommend him and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Had a great experience working with Damon Kimbrough at

Had a great experience working with Damon Kimbrough at North Country Ford in Arab, AL on my Explorer. Definitely great people to deal with there.

Had a great experience working with Damon Kimbrough at

Had a great experience working with Damon Kimbrough at North Country Ford in Arab, AL on my Explorer. Definitely great people to deal with there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 4538 reviews