Elgin Toyota

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4.8
(3,411 reviews)
Visit Elgin Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (224) 523-7129 (224) 523-7129
Used (224) 523-7149 (224) 523-7149
Service (224) 523-7154 (224) 523-7154

Inventory

See all 718 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 1999.
Elgin Toyota offers many automotive products and services to our Elgin customers. From quality new Toyota vehicles to used cars we know anyone looking for a vehicle in Elgin will likely find what they want at our dealership.
Our experienced sales staff is ready to help you find the new Toyota or used car you have been searching for.

We are pleased to have sales associates available that speak the follow languages: Spanish German Polish Korean and English.

Call Elgin Toyota or come visit us in person. We're conveniently located at 1600 West Lake St. and look forward to helping you with your automotive needs!
Proudly celebrating our 20th anniversary and winner of the President's Award for 19 consecutive years!

Service center

Phone number (224) 523-7154

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.8
(3,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

The service was awful when I went there.

The service was awful when I went there. They did not solve my problem. I had an oil change and advised them of a problem with my connection with CarPlay. They said to buy and Apple cord and they could not duplicate it. Bought cord and did trouble shooting, still does not work. Called for a manager twice by phone and no response

1.0

The service was awful when I went there.

The service was awful when I went there. They did not solve my problem. I had an oil change and advised them of a problem with my connection with CarPlay. They said to buy and Apple cord and they could not duplicate it. Bought cord and did trouble shooting, still does not work. Called for a manager twice by phone and no response

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, KT. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at 224-238-4027

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4.0

Atención y negocio

La atención del vendedor es muy buena logran el objetivo y su amabilidad, pero el gerente de verdad que si aptitud es muy fea para tratar al cliente y implementa de una manera las políticas de venta muy feo engañando al cliente para poder concretar el negocio.

4.0

Atención y negocio

La atención del vendedor es muy buena logran el objetivo y su amabilidad, pero el gerente de verdad que si aptitud es muy fea para tratar al cliente y implementa de una manera las políticas de venta muy feo engañando al cliente para poder concretar el negocio.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gracias por tomar el tiempo para dejarnos esta reseña, Gabriel. Nuestra meta es lograr una experiencia de 5 estrellas para todos los clientes, y parece que esta vez quedamos cortos. Nos encantaría saber más sobre su experiencia y lo que podemos hacer mejor la próxima vez. ¡Gracias! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Friendly service

Arya was friendly and accommodating. He answered any questions I had regarding my new vehicle. Don’t require a minimum 20 word review feedback

5.0

Friendly service

Arya was friendly and accommodating. He answered any questions I had regarding my new vehicle. Don’t require a minimum 20 word review feedback

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I appreciate you for letting others know about your experience, Adam! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Care Package for Oil Changes

We love getting a car wash with each service appointment. We bought a Care package which will ensure timely oil changes.

5.0

Care Package for Oil Changes

We love getting a car wash with each service appointment. We bought a Care package which will ensure timely oil changes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I appreciate you for letting others know about your experience, Eduardo! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Clean facilities, friendly people.

Clean facilities, friendly people. KHALID gave me a fair deal, and made things possible. Thank you for your time and a great car!

5.0

Clean facilities, friendly people.

Clean facilities, friendly people. KHALID gave me a fair deal, and made things possible. Thank you for your time and a great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Elgin Toyota again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Great service

This is my second deal with Khalid whom made thigs pleasant, and gave me a fair deal. Thank you! Will definitely keep in touch.

5.0

Great service

This is my second deal with Khalid whom made thigs pleasant, and gave me a fair deal. Thank you! Will definitely keep in touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Revisión de configuración

La prontitud del servicio, las citas se logran bastante rápido y el servicio de préstamo de vehículos es excelente , tienen buena atención en la sala de espera

5.0

Revisión de configuración

La prontitud del servicio, las citas se logran bastante rápido y el servicio de préstamo de vehículos es excelente , tienen buena atención en la sala de espera

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Vilma Coromoto. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Great experience from start to finish

Great experience from when I pulled on the lot till I left... my sales woman was great along with the rest of the people I dealt with.. I drove an hour to get there and would do it again if I need another vehicle

5.0

Great experience from start to finish

Great experience from when I pulled on the lot till I left... my sales woman was great along with the rest of the people I dealt with.. I drove an hour to get there and would do it again if I need another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you for the wonderful review and for traveling to Elgin Toyota from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Amazing service, friendly staff

The best service I have ever received from a car dealership. The person helping us was fantastic and found the perfect car The 1st try! Super smooth and fast process.

5.0

Amazing service, friendly staff

The best service I have ever received from a car dealership. The person helping us was fantastic and found the perfect car The 1st try! Super smooth and fast process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Bailey. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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5.0

Great service

Jesus and the finance manager were very professional and answered all my needs and questions. The car I purchased had a good price.

5.0

Great service

Jesus and the finance manager were very professional and answered all my needs and questions. The car I purchased had a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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