Waschke Auto Plaza

Very professional service - found exactly what we wanted - would definitely recommend to anyone looking for a vehicle

I’ve purchased many vehicles through waschkes. They have gone above and beyond to keep me happy if there was an issue.

I'm glad I don't own a car dealership or restaurant cause you're never gonna make everyone happy. However, I've always been happy with this place keeping the plow trucks plowing. To quote the best cat ever, Tony the Tiger...Gina is Grrreat !

My truck repairs have been put off for a day on two separate occasions, this is after dropping it off the night before both times. The second time was after waiting three weeks for the appointment. They will never sell me another vehicle. I have not been rude to anybody there. I can’t understand the way they do business.

Service department ripped us off after fixing what they already “fixed”. The bill was ridiculously high considering they had it for 3.5 months with no timeline given. Then on top of it someone smashed the side of vehicle with a plow. No paperwork and the manager seemed mad about it when I should have been.

Poor sales due to dishonest warranty salesman. I asked for an estimate for a GM Certified warranty and he tried selling me an aftermarket $4000 warranty. Pretending that he didn’t understand what I wanted. Later told me I’d have to talk to my salesman for what I’m asking for. Obviously no commission for him with GM warranty. Service department didn’t honor my appointment and my vehicle sat one full day without getting looked at. Took a week and a half for parts and two weeks after that to start the two day repair. I’m not at all satisfied with Waschke.

First they told me the wrong date so when I showed up I had to make a new appointment, I put new date into my phone and when I repeated the new date they said the date wrong again. Brought my truck in again for another service after having made the appointment about 10 day earlier, only to find out they did not have the parts, had to wait 1/2 hour for them to drive to their other dealership and another 1/2 hour back to get the parts. When I went to pay my bill I said wow, not as expensive as I thought it would be, to which the lady at the service desk blurted out, well I can add some ther charges if you would like. Very professional lady! Paid my bill and left. The next day got a call that they failed to charge me $54.01 for the filter and oil. Offered to eat the charges but that is not the way I was raised. Made a special trip back to town the next day to square up. Handed the guy $100.01 to payoff the bill. Was handed $56 back . I looked at him and said I thought you said it was $54.01, and looked at my change. Finally was able to get the correct change & leave. My last 3 or 4 appointments have been botched in some way.

This dealerships service department needs a complete transformation.

Wonderful experience with the buying process with all employees at Waschkes

Traveled 1 hour to drop off vehicle to be worked on, got home that’s now 2 hours of my day and they tell me they won’t work on my vehicle. Management was informed and never reached out to me. Fuel and gas used to bring over to them no response, terrible service, vehicles purchased from there and they still didn’t care, typical dealership crappy service, very disappointing