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Enterprise Car Sales - Newark

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Enterprise Car Sales - Newark from DealerRater.

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Buyer Beware Enterprise Car Sales 155 Cleveland Av

Enterprise Car Sales as a company and Samantha the manager at 155 Cleveland Ave., Newark Delaware and all those involved has DECEPTIVE SALES PRACTICES. They did not follow COVID-19 PRACTISES when I purchased my vechicle. They lied about my vechicles maintenance history. They lied about damages that occured on my vechicle. xxxx POOR CERTIFICATION of vehicle done st NTB-National Tire & Battery, 2414 Pulaski Hwy, Newark DE ENTERPRISE CAR SALES Customer Service is xxxx POOR. It's been over 6 months and I still haven't received a call or spoke with anyone in the CORPORATE OFFICE. I CALLED SEVERAL TIMES. Because I made a valid point in a review about Enterprise Car Sales DECEPTIVE WAYS. SAMANTHA (MANAGEMENT) had the audacity to leave a negative online reveiw about my company in RETALIATION. #1 What type of company allows their MANAGERS to RETALIATE with a customer? #2 Especially when she has NEVER USED MY COMPANY'S SERVICES. She just can't stop the lies. Unbelievable! I've been a rewards member at Enterprise Car Rental for several years, that's why I purchased a vehicle from Enterprise. But to my suprise Enterprise Car Sales do not follow the same customer service practise as the rental company. I know ENTERPRISE has a sales QUOTA to reach, especially at the END of the YEAR, but why at the consumers EXPENSE. BUYER BEWARE!!!!

Buyer Beware Enterprise Car Sales 155 Cleveland Av

Enterprise Car Sales as a company and Samantha the manager at 155 Cleveland Ave., Newark Delaware and all those involved has DECEPTIVE SALES PRACTICES. They did not follow COVID-19 PRACTISES when I purchased my vechicle. They lied about my vechicles maintenance history. They lied about damages that occured on my vechicle. xxxx POOR CERTIFICATION of vehicle done st NTB-National Tire & Battery, 2414 Pulaski Hwy, Newark DE ENTERPRISE CAR SALES Customer Service is xxxx POOR. It's been over 6 months and I still haven't received a call or spoke with anyone in the CORPORATE OFFICE. I CALLED SEVERAL TIMES. Because I made a valid point in a review about Enterprise Car Sales DECEPTIVE WAYS. SAMANTHA (MANAGEMENT) had the audacity to leave a negative online reveiw about my company in RETALIATION. #1 What type of company allows their MANAGERS to RETALIATE with a customer? #2 Especially when she has NEVER USED MY COMPANY'S SERVICES. She just can't stop the lies. Unbelievable! I've been a rewards member at Enterprise Car Rental for several years, that's why I purchased a vehicle from Enterprise. But to my suprise Enterprise Car Sales do not follow the same customer service practise as the rental company. I know ENTERPRISE has a sales QUOTA to reach, especially at the END of the YEAR, but why at the consumers EXPENSE. BUYER BEWARE!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eva, we'd like to hear more about your experience and help out. Please email us at Care@Enterprise.com with your full name, phone number, VIN, stock number, or make and model vehicle, and any other details you would like to add. Thank you. –Carol H.

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Great Service. Highly recommend this dealership

Adam Chandlee was amazing. He called me after I was referred to him by the Enterprise Rental agency I had used. I told him the type of car I wanted and he had it delivered to Newark the next day. After test driving it that day, I bought it and drove it off the lot. The process was very hassle-free and the customer service by everyone at the dealersihip was exceptional.

Great Service. Highly recommend this dealership

Adam Chandlee was amazing. He called me after I was referred to him by the Enterprise Rental agency I had used. I told him the type of car I wanted and he had it delivered to Newark the next day. After test driving it that day, I bought it and drove it off the lot. The process was very hassle-free and the customer service by everyone at the dealersihip was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Karen, Thanks for your review. We're happy to hear Adam took great care of you and that you feel it was hassle-free!

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