Skip to main content

Enterprise Car Sales - Chicago

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 9:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–5:00pm
Sunday Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Enterprise Car Sales - Chicago from DealerRater.

Want to share your experience with this dealership?

Write a review

K.C.Summers

I ve been extremely happy with the above mentioned dealership all personnel were extremely helpful and inoformative!no comparison to other dealers!! They went above and beyond other similar

K.C.Summers

I ve been extremely happy with the above mentioned dealership all personnel were extremely helpful and inoformative!no comparison to other dealers!! They went above and beyond other similar

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Ins. Risk Mgr. for a large plumbing company.

Your sales representative was absolutely "the best"; treated me with the utmost courtesy and info on the vehicles which I requested. When I go back to your facility on Western Ave......I'll know to ask for Joe Camilliere.

Ins. Risk Mgr. for a large plumbing company.

Your sales representative was absolutely "the best"; treated me with the utmost courtesy and info on the vehicles which I requested. When I go back to your facility on Western Ave......I'll know to ask for Joe Camilliere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Best car buying experience

We wanted a nice SUV. We tried other car sales but their prices were higher, as was the mileage. We spoke to Johnathan and he was a delight to talk to. We told him what we wanted and he brought out three keys for three different SUV’s. They were all great! Clean interior and just beautiful vehicles, any one of which we could have bought. We went for lunch and talked it over and made up our mind. We bought a great Jeep Cherokee and had them re-cover the seats with leather and install LoJack. It took a few days but the wait was worth it. Now we have a beautiful car and couldn’t be happier. Thank you Johnathan and Isaac for you help. Best car buying experience either my husband or I ever had!

Best car buying experience

We wanted a nice SUV. We tried other car sales but their prices were higher, as was the mileage. We spoke to Johnathan and he was a delight to talk to. We told him what we wanted and he brought out three keys for three different SUV’s. They were all great! Clean interior and just beautiful vehicles, any one of which we could have bought. We went for lunch and talked it over and made up our mind. We bought a great Jeep Cherokee and had them re-cover the seats with leather and install LoJack. It took a few days but the wait was worth it. Now we have a beautiful car and couldn’t be happier. Thank you Johnathan and Isaac for you help. Best car buying experience either my husband or I ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello! Enterprise thanks you for the great review and business. We are happy to know this process is what you want in a vehicle buying experience. Enjoy your vehicle from Enterprise Car Sales and have a great day!

Show full review

Enterprise Car Sales: Just don't.

Let me strongly urge you: do not buy a car from these people. I am stuck with a piece of crap. You don't have to be. Please, shop elsewhere. I bought a 2017 Sonata on April 28. By June 6 my AC stopped working. The next day my battery light came on. I brought it to the dealer, and the mechanic replaced a shredded alternator belt that had snapped. (An alternator belt should NOT need replacing in a 2017 vehicle.) Surprise! The repair wasn't covered by the warranty. That's my first $140 in repair costs (the dealer gave me a discount--their initial quote was $190.) Now, when I take my foot off the gas, it slows as if I've hit the brakes. If I coast long enough with my foot off the gas, it will eventually surge of its own accord. With the AC on, I get sudden surges of air, during which my speed drops from 31 to 24--again, of its own accord. Today it happened with my foot still on the gas pedal. Today's best guess (in my fourth visit to the dealer this month): the mechanic sees what looks to be a freon leak in the low-pressure line. (Apparently the alternator belt and low-pressure line aren't inspected in this mythical "109-point inspection" they claim to perform.) This hypothesis is based on leaked oil he sees on the line. But he'll have to drain it and insert dye to diagnose for certain. That diagnostic procedure alone will cost me $189.95. (Not powertrain, presumably not covered by warranty.) For now, it's "drivable," he assured me. And Enterprise refuses to return my phone calls. When I call, they feign concern, initially. (Which is the only alternative to simply hanging up on me outright, I guess). The first time I called, on the day the battery light came on and I blew my first $140, Megan, who sold me this piece of crap, said they would pay for it. When I called again I spoke to Isaac, the manager. I said I want a copy of the "109-point inspection" they supposedly performed on this vehicle before putting the dud on the market. "Absolutely," he assured me, said he'd email it, and said he would call me back after talking to the dealer where I brought the car or some such nonsense. No email, no call back. I called again a week or so later. Spoke to someone else, who assured me Isaac said he would call me that day. No call from Isaac. I called back again about two weeks later. Spoke to Megan again. She told me to send her a copy of the receipt for the original $140 repair job on the piece of crap she sold me. Also, that Isaac would call me when he got back to the office. That was days ago. No Isaac. Update:. After I posted on their FB site I got a very quick response from their social media manager telling me that the regional manager would contact me ASAP. That was eight days ago. Crickets.

Enterprise Car Sales: Just don't.

Let me strongly urge you: do not buy a car from these people. I am stuck with a piece of crap. You don't have to be. Please, shop elsewhere. I bought a 2017 Sonata on April 28. By June 6 my AC stopped working. The next day my battery light came on. I brought it to the dealer, and the mechanic replaced a shredded alternator belt that had snapped. (An alternator belt should NOT need replacing in a 2017 vehicle.) Surprise! The repair wasn't covered by the warranty. That's my first $140 in repair costs (the dealer gave me a discount--their initial quote was $190.) Now, when I take my foot off the gas, it slows as if I've hit the brakes. If I coast long enough with my foot off the gas, it will eventually surge of its own accord. With the AC on, I get sudden surges of air, during which my speed drops from 31 to 24--again, of its own accord. Today it happened with my foot still on the gas pedal. Today's best guess (in my fourth visit to the dealer this month): the mechanic sees what looks to be a freon leak in the low-pressure line. (Apparently the alternator belt and low-pressure line aren't inspected in this mythical "109-point inspection" they claim to perform.) This hypothesis is based on leaked oil he sees on the line. But he'll have to drain it and insert dye to diagnose for certain. That diagnostic procedure alone will cost me $189.95. (Not powertrain, presumably not covered by warranty.) For now, it's "drivable," he assured me. And Enterprise refuses to return my phone calls. When I call, they feign concern, initially. (Which is the only alternative to simply hanging up on me outright, I guess). The first time I called, on the day the battery light came on and I blew my first $140, Megan, who sold me this piece of crap, said they would pay for it. When I called again I spoke to Isaac, the manager. I said I want a copy of the "109-point inspection" they supposedly performed on this vehicle before putting the dud on the market. "Absolutely," he assured me, said he'd email it, and said he would call me back after talking to the dealer where I brought the car or some such nonsense. No email, no call back. I called again a week or so later. Spoke to someone else, who assured me Isaac said he would call me that day. No call from Isaac. I called back again about two weeks later. Spoke to Megan again. She told me to send her a copy of the receipt for the original $140 repair job on the piece of crap she sold me. Also, that Isaac would call me when he got back to the office. That was days ago. No Isaac. Update:. After I posted on their FB site I got a very quick response from their social media manager telling me that the regional manager would contact me ASAP. That was eight days ago. Crickets.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for bringing this to our attention, The Lisa Milam. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise.com with your contact information, your sales details, and all the information above so we can address this further. Thank you. ?Carol H.

Show full review

Try Enterprise

Looking for a different buying experience? Try Enterprise. No haggle pricing and a friendly staff. I didn't use their financing so I can't speak to that. The salesmen I dealt with were friendly and helpful-Brandon and Charlie. No pressure and always willing to test drive cars and find info on them.

Try Enterprise

Looking for a different buying experience? Try Enterprise. No haggle pricing and a friendly staff. I didn't use their financing so I can't speak to that. The salesmen I dealt with were friendly and helpful-Brandon and Charlie. No pressure and always willing to test drive cars and find info on them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello! - Enterprise thanks you for the great review and business. We are happy to know this process is what you want in a vehicle buying experience. Enjoy your new vehicle and have a great day!

Show full review

Excellent experience

I worked with frank and he provided an excellent buying experience.

Excellent experience

I worked with frank and he provided an excellent buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 6 reviews