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Krenzen Honda

(49 reviews)

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Reviews

(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krenzen Honda from DealerRater.

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Sales were great and found a nice vehicle for me. I will definitely buy another vehicle from them.

Sales were great and found a nice vehicle for me. I will definitely buy another vehicle from them.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind review! We're happy to hear our sales team helped you find a vehicle you love. We truly appreciate your business and look forward to helping you again when it's time for your next vehicle. Thank you for choosing Krenzen Auto!

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Dave my salesman was great. Knowledgeable, kind and patient. Everyone was respectful and helpful. I really appreciated their patience.

Dave my salesman was great. Knowledgeable, kind and patient. Everyone was respectful and helpful. I really appreciated their patience.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Carol! We're so glad to hear that Dave provided you with a knowledgeable, kind, and patient car-buying experience. We strive to make every customer feel comfortable and respected throughout the process, and we're happy our team delivered. We truly appreciate you choosing Krenzen Auto and hope you're enjoying your new vehicle!

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Tony and Krenzen provided exceptionally good & timely service replacing brake calipers on our 2012 Honda Accord on an emergency basis. Two days later our battery died and Tony delivered the battery to our home and installed it at minimal charge. Now that’s going over and beyond. Staff is consistently friendly and helpful. We are so grateful!! Absolutely getting our next vehicle from Krenzen.

Tony and Krenzen provided exceptionally good & timely service replacing brake calipers on our 2012 Honda Accord on an emergency basis. Two days later our battery died and Tony delivered the battery to our home and installed it at minimal charge. Now that’s going over and beyond. Staff is consistently friendly and helpful. We are so grateful!! Absolutely getting our next vehicle from Krenzen.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much, Diane! We’re incredibly glad Tony and our service team were able to help when you needed it most. Delivering and installing the battery at your home is exactly the kind of extra care we want our customers to feel they can count on. We truly appreciate your kind words, your trust in Krenzen, and your continued support. We’ll be here when you’re ready for that next vehicle!

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Dan was great . Had to make a dealer trade and the pilot was being built. It was in when he said it would be. Thanks Dan.

Dan was great . Had to make a dealer trade and the pilot was being built. It was in when he said it would be. Thanks Dan.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Rick! We’re glad Dan was able to make the process easy and keep everything on track with your new Pilot. We appreciate your patience while it was being built and are so happy we could get it here when promised. Enjoy your Pilot, and thank you for choosing Krenzen Honda!

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Excellent service. David Henkel was wonderful to work with! I had a bit of bad luck with my current car breaking down & had no way to get back to the dealership to pick up my new truck. David rearranged his day & came to pick me up. I'm so, so thankful for his help. Above & beyond. Highly recommend!

Excellent service. David Henkel was wonderful to work with! I had a bit of bad luck with my current car breaking down & had no way to get back to the dealership to pick up my new truck. David rearranged his day & came to pick me up. I'm so, so thankful for his help. Above & beyond. Highly recommend!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're sorry to hear about the unexpected trouble with your previous vehicle, but we're so glad David Henkel was able to help make a stressful situation a little easier. Going above and beyond for our customers is what we're all about, and we're thrilled to hear David rearranged his day to make sure you could get into your new truck. We truly appreciate your recommendation and your trust in Krenzen. Congratulations on your new truck, and we look forward to serving you again in the future!

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Bought a new Honda Civic Hybrid, had a great experience with David and the team.

Bought a new Honda Civic Hybrid, had a great experience with David and the team.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! Congratulations on your new Honda Civic Hybrid! We're so glad to hear you had a great experience with David and the rest of our team. We truly appreciate your business and are honored you chose Krenzen Honda. Enjoy your new Civic Hybrid, and we look forward to seeing you again down the road!

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Bought a new 2026 CRV. Luke Stolke was an exceptional salesman: no pressure, friendly and courteous. He explained everything, and programmed the software. The buying experience was wonderful.

Bought a new 2026 CRV. Luke Stolke was an exceptional salesman: no pressure, friendly and courteous. He explained everything, and programmed the software. The buying experience was wonderful.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your experience! We're delighted to hear that Luke provided exceptional service and made your vehicle purchase such a positive one. We believe buying a vehicle should be comfortable and informative, and it's great to know Luke's friendly, no-pressure approach, attention to detail, and assistance with your vehicle's technology helped make the process enjoyable. Thank you for choosing Krenzen Auto. We appreciate your business and look forward to serving you again in the future!

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It was a very low pressure sale. Very pleasant inemployees. I would buy my next new vehicle here.

It was a very low pressure sale. Very pleasant inemployees. I would buy my next new vehicle here.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to leave us a review. We appreciate your business and feedback!

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Welcoming, but not pushy. Relaxed and efficient atmosphere. Helpful and considerate. Offered to help transfer my belongings to my new car. Gave me a good trade in credit.

Welcoming, but not pushy. Relaxed and efficient atmosphere. Helpful and considerate. Offered to help transfer my belongings to my new car. Gave me a good trade in credit.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We’re glad to hear you felt welcomed without any pressure and that the process was relaxed and efficient, that’s exactly the experience we strive to provide. It’s great to know our team took the extra step to help with transferring your belongings and made the trade-in process a positive one. We truly appreciate your business and hope you’re loving your new vehicle. Let us know if there’s anything you need down the road!

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Traded a vehicle and bought a new Honda odyssey. Maybe was our sales rep and he was great from test drive all the way to driving off the lot with our new van. We will definitely be going back next time.

Traded a vehicle and bought a new Honda odyssey. Maybe was our sales rep and he was great from test drive all the way to driving off the lot with our new van. We will definitely be going back next time.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cris, thank you for taking the time to share your experience with us! We’re so glad to hear that everything went smoothly from the test drive all the way through delivery of your new Honda Odyssey. That’s exactly the kind of experience we strive to provide. Zayne will really appreciate the shoutout, we’re lucky to have him on our team. Enjoy your new van, and we truly appreciate your trust in us. We look forward to helping you again down the road!

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