Reviews
Write a reviewJake Boese was great to work with and I am so happy with
Jake Boese was great to work with and I am so happy with my Xterra. Everyone was amazing and focused on my needa
Jake Boese was great to work with and I am so happy with
Jake Boese was great to work with and I am so happy with my Xterra. Everyone was amazing and focused on my needa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chelsea, Thank you for the kind words! We're so glad Jake Boese and the rest of the team made your experience a great one. Enjoy your Xterra — it’s an awesome choice! We appreciate your business and hope to see you again down the road. – The Krenzen Team
Krenzen
Krenzen is always friendly and pressure free. The dealership is always clean and every one is helpful. The complimentary snacks in the waiting area are a great touch.
Krenzen
Krenzen is always friendly and pressure free. The dealership is always clean and every one is helpful. The complimentary snacks in the waiting area are a great touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! If there is anything we can do to further assist you please let us know!
Happy customer
They treat their customers like family very pleasantly surprised by their effort to make their customers have a good experience will definitely be going back
Happy customer
They treat their customers like family very pleasantly surprised by their effort to make their customers have a good experience will definitely be going back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for such a great review! We look forward to assisting you again in the future!
Great Dealership
Everything went smoothly. Definitely purchase there again. Love the vehicle, thanks again. Excellent to deal with. Answered all our questions. financing was easy. Very customer oriented and professional.
Great Dealership
Everything went smoothly. Definitely purchase there again. Love the vehicle, thanks again. Excellent to deal with. Answered all our questions. financing was easy. Very customer oriented and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Sarah! I am glad your are satisfied with your purchase!
Awesome
Very professional I have boughten two new Honda Accords and I live ninety miles away. The first one they actually delivered it to me. Been there for a factory recall and they took care of it right away. The acctual purchase was excellent with no pressure to purchase at all. I recommend Duluth is lucky to have such a good dealership.
Awesome
Very professional I have boughten two new Honda Accords and I live ninety miles away. The first one they actually delivered it to me. Been there for a factory recall and they took care of it right away. The acctual purchase was excellent with no pressure to purchase at all. I recommend Duluth is lucky to have such a good dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful service
My husband and I bought a used Nissan Rogue from Krenzen dealership in Duluth yesterday. We were extremely happy and satisfied with our service from Gary Kora. He is willing to come in on his day off to help you find your perfect car. This guys has went above and beyond helping my family find cars! We will definitely be back for future car shopping. I highly reccommend Krenzen dealership when looking for your next vehicle. Thank you Gary and Howie!
Wonderful service
My husband and I bought a used Nissan Rogue from Krenzen dealership in Duluth yesterday. We were extremely happy and satisfied with our service from Gary Kora. He is willing to come in on his day off to help you find your perfect car. This guys has went above and beyond helping my family find cars! We will definitely be back for future car shopping. I highly reccommend Krenzen dealership when looking for your next vehicle. Thank you Gary and Howie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible ethics
Purchased a vehicle started having problems with it the second day. I took it on vacation and had to put $900 into supposed repairs within two weeks of owning it, it continued to have more issues. Krenzen offered to give me $3000 less then I've paid for it, sounded like a terrible deal to me considering I only owned it for less than a month and have already spent $900 on it.
Terrible ethics
Purchased a vehicle started having problems with it the second day. I took it on vacation and had to put $900 into supposed repairs within two weeks of owning it, it continued to have more issues. Krenzen offered to give me $3000 less then I've paid for it, sounded like a terrible deal to me considering I only owned it for less than a month and have already spent $900 on it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Civic Excellent Experience
Bought my 2015 Honda Civic here, couldn't have appreciated the customer service and the way I was taken care of any more. During the process the transition of financing, trading, and purchasing my new car was easy. Krenzen helped me find the best deal for what I was willing to pay! I would highly recommend this dealship to others!
Honda Civic Excellent Experience
Bought my 2015 Honda Civic here, couldn't have appreciated the customer service and the way I was taken care of any more. During the process the transition of financing, trading, and purchasing my new car was easy. Krenzen helped me find the best deal for what I was willing to pay! I would highly recommend this dealship to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bad customer service
We brought our van in for an oil change and we were told there was a manufacturer defect that needed to be repaired. However, because Honda was paying for it, they were putting us at end of line. Three weeks to repair and they refused to give us a loaner car. Said they didn't do that. Called Honda direct and they also refused. We will never do business with krenzen , or Honda, again.
Bad customer service
We brought our van in for an oil change and we were told there was a manufacturer defect that needed to be repaired. However, because Honda was paying for it, they were putting us at end of line. Three weeks to repair and they refused to give us a loaner car. Said they didn't do that. Called Honda direct and they also refused. We will never do business with krenzen , or Honda, again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service wirk
Called and received a quote of 1 hour to install a wiring harness. I'm still here 3 hours later. Told it was an easy install. Later after I'm here I was told it was complicated and expensive. Feel I was deceived.
Service wirk
Called and received a quote of 1 hour to install a wiring harness. I'm still here 3 hours later. Told it was an easy install. Later after I'm here I was told it was complicated and expensive. Feel I was deceived.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase