Very professional I have boughten two new Honda Accords and I live ninety miles away. The first one they actually delivered it to me. Been there for a... factory recall and they took care of it right away. The acctual purchase was excellent with no pressure to purchase at all. I recommend Duluth is lucky to have such a good dealership.
My husband and I bought a used Nissan Rogue from Krenzen dealership in Duluth yesterday. We were extremely happy and satisfied with our service from Gary... Kora. He is willing to come in on his day off to help you find your perfect car. This guys has went above and beyond helping my family find cars! We will definitely be back for future car shopping. I highly reccommend Krenzen dealership when looking for your next vehicle. Thank you Gary and Howie!
Purchased a vehicle started having problems with it the second day. I took it on vacation and had to put $900 into supposed repairs within two weeks of... owning it, it continued to have more issues. Krenzen offered to give me $3000 less then I've paid for it, sounded like a terrible deal to me considering I only owned it for less than a month and have already spent $900 on it.
Bought my 2015 Honda Civic here, couldn't have appreciated the customer service and the way I was taken care of any more. During the process the transition... of financing, trading, and purchasing my new car was easy. Krenzen helped me find the best deal for what I was willing to pay! I would highly recommend this dealship to others!
We brought our van in for an oil change and we were told there was a manufacturer defect that needed to be repaired. However, because Honda was paying... for it, they were putting us at end of line. Three weeks to repair and they refused to give us a loaner car. Said they didn't do that. Called Honda direct and they also refused. We will never do business with krenzen , or Honda, again.
Called and received a quote of 1 hour to install a wiring harness. I'm still here 3 hours later. Told it was an easy install. Later after I'm here I... was told it was complicated and expensive. Feel I was deceived.
Purchasing my Nissan rogue was easy with the help of a top-notch salesman Gary Cora – with his knowledge and experience it made it easy to make a decision... on the vehicle that suited my family's needs. The staff of Krenzen were very helpful with all the needs of purchasing, financing and servicing my vehicle. I recommend anybody looking for a vehicle to go to Krenzen and see Gary Cora - he goes the extra mile.
DO NOT bring your business here. Especially if you have leased a Honda from here, bring it elsewhere to return. They attempted to give me quite the run... around and pin all of these bogus end of lease charges on me. I brought the Honda to a dealership in the cities and they were appalled that the crooks at Krenzen were trying to charge me to return my lease. After inspection, the Honda dealership in the cities let me simply walk away, as it should be. So unethical of Krezen to lie to clients. At least call around and get straight answers from another Honda dealer before dealing with these slime bags. My family and I will never do any more business here.