Reviews

4.5 out of 5 4.5
178 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 12, 2018

    We have a Honda because of the quality and the great sales staff . We have been going to their service department since 2007. It is better now than... ever. Thanks Dennis and everyone .

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    Came in for service or repair
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    Dealer Response

    Hi Bob, Thank you so much for your wonderful review and your confidence in our dealership! We appreciate your 11 years of loyalty, and we are thrilled... that Dennis and the team have consistently met your expectations of service. We look forward to continuing to cater to each of your automotive needs in the future.

  • 5.0 out of 5
    November 7, 2018

    Jason Sands made me feel very comfortable and answered all my questions about purchasing my new CR-V. I really appreciated his knowledge and friendliness... while going thru my vehicles options. I would recommend him to anyone I know looking for a vehicle.

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    Shopped for a new car
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    Dealer Response

    Hi Paula, It is so great to know that Jason has earned your recommendation, and we are thrilled that he ensured that each of your questions and concer...ns were thoroughly taken care of. He will be so happy to hear that he has earned your confidence, and we hope that you enjoy your new Honda CR-V!

  • April 15, 2017

    My wife and I just purchased a 2017 Honda CRV Touring from Paul Cushman at Tom Kadlec's Honda in Rochester, MN. Paul was very knowledgable and helpful... during the entire process. I would highly recommend your contacting Paul for your next new Honda.

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    Shopped for a new car
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    Dealer Response

    Thank you for the recommendation, Norm! Providing exceptional service to our customers is something we strive to do, so Paul will be thrilled to hear ...of your satisfaction. Congratulations on your new 2017 CRV, we hope you're loving it so far!

  • 5.0 out of 5
    November 3, 2018

    Simply put TOM KADLEC and MO delivered again. They are well worth the drive from St Paul. Great value and Superior Service. MO is a Great Representative,... THOROUGH & THOUGHTFUL

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    Shopped for a new car
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    Dealer Response

    Hi Rick, Congratulations on your new Honda CR-V! We appreciate your willingness to go the extra mile to work with us, and we are thrilled that Mo&apos...;s service made the distance worth the travel. We appreciate your confidence in our team, and we are so glad that we could get you into a great new vehicle. We look forward to working with you again soon.

  • 5.0 out of 5
    September 14, 2018

    I recently had my 2014 Civic serviced at Tom Kadlec. My service advisor, Mike Dahl, was helpful in explaining everything that needed to be done to keep... things operating smoothly. The work was done more quickly than anticipated, I paid and was out the door, by the way, in a clean car.

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    Dealer Response

    Thank you so much for your excellent review! We are so delighted that Mike was so thorough in ensuring that both you and your vehicle were taken care ...of- effectively and efficiently! It is a joy to hear of your satisfaction, and we hope to be given the opportunity to provide you with the same quality service again in the future.

  • 5.0 out of 5
    August 31, 2018

    I had recently been in for a repair to my tire after running over a nail, shortly after this repair I ran over another nail... I was able to get in right... away and free of charge.

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    Came in for service or repair
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    Dealer Response

    Thank you Kate for taking the time to share about your recent experience with us! We're happy to hear of your satisfaction and look forward to se...rving you again!

  • 5.0 out of 5
    August 27, 2018

    Maxwell Weisheipl gets an A+ in all categories from this happy customer. He treated us professionally as a car salesman and helped us with both trade-in... and new purchases. He was very detailed in every step of this sometimes complex process. I speak for those that helped us in the management offices as well. You know who you are. Our experience with our new Honda Pilot has been a delight. Thanks.

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    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to share about your exceptional experience! Getting feedback like this is what we strive for. Congratulations on your ne...w Honda, we hope you're loving it and look forward to serving you again soon!

  • 5.0 out of 5
    August 18, 2018

    I have had excellent service from Tom Kadlec Honda every time I get my car serviced. Brad Dahl goes the extra mile to make sure that my car gets everything... it needs to stay in perfect running order.

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    Dealer Response

    Thank you so much for your kind review! We are so glad that Brad consistently takes such good care of you and your vehicular needs, and we are delight...ed to hear of your satisfaction! We can't wait to work with you again next time.

  • 5.0 out of 5
    August 2, 2018

    Dennis Thompson was very polite and friendly when working with him when getting my oil changed. Facility was very welcoming and comfortable while waiting... for the service.

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    Dealer Response

    Thank you so much for leaving Dennis this great review! We're so pleased that your experience was so comfortable and pleasant overall! We hope to... work with you again the next time you are in need of automotive assistance!

  • 5.0 out of 5
    August 2, 2018

    Amazing service, we have bought multiple new and used vehicles and would never go any where else! Everyone was VERY knowledgeable and answered all my questions... thoroughly.

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    Shopped for a used car
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    Dealer Response

    Hi Katie, Thank you so much for your loyalty to our dealership and confidence in our team! We are so glad that we have been able to offer you all of t...he answers and thorough assistance that you need! We look forward to continuing to offer you our best service in the future.

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