Reviews

4.5 out of 5 4.5
175 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 14, 2018

    I recently had my 2014 Civic serviced at Tom Kadlec. My service advisor, Mike Dahl, was helpful in explaining everything that needed to be done to keep... things operating smoothly. The work was done more quickly than anticipated, I paid and was out the door, by the way, in a clean car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your excellent review! We are so delighted that Mike was so thorough in ensuring that both you and your vehicle were taken care ...of- effectively and efficiently! It is a joy to hear of your satisfaction, and we hope to be given the opportunity to provide you with the same quality service again in the future.

  • 5.0 out of 5
    August 31, 2018

    I had recently been in for a repair to my tire after running over a nail, shortly after this repair I ran over another nail... I was able to get in right... away and free of charge.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Kate for taking the time to share about your recent experience with us! We're happy to hear of your satisfaction and look forward to se...rving you again!

  • April 15, 2017

    My wife and I just purchased a 2017 Honda CRV Touring from Paul Cushman at Tom Kadlec's Honda in Rochester, MN. Paul was very knowledgable and helpful... during the entire process. I would highly recommend your contacting Paul for your next new Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the recommendation, Norm! Providing exceptional service to our customers is something we strive to do, so Paul will be thrilled to hear ...of your satisfaction. Congratulations on your new 2017 CRV, we hope you're loving it so far!

  • 5.0 out of 5
    August 27, 2018

    Maxwell Weisheipl gets an A+ in all categories from this happy customer. He treated us professionally as a car salesman and helped us with both trade-in... and new purchases. He was very detailed in every step of this sometimes complex process. I speak for those that helped us in the management offices as well. You know who you are. Our experience with our new Honda Pilot has been a delight. Thanks.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share about your exceptional experience! Getting feedback like this is what we strive for. Congratulations on your ne...w Honda, we hope you're loving it and look forward to serving you again soon!

  • 5.0 out of 5
    August 18, 2018

    I have had excellent service from Tom Kadlec Honda every time I get my car serviced. Brad Dahl goes the extra mile to make sure that my car gets everything... it needs to stay in perfect running order.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you so much for your kind review! We are so glad that Brad consistently takes such good care of you and your vehicular needs, and we are delight...ed to hear of your satisfaction! We can't wait to work with you again next time.

  • 5.0 out of 5
    August 2, 2018

    Dennis Thompson was very polite and friendly when working with him when getting my oil changed. Facility was very welcoming and comfortable while waiting... for the service.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for leaving Dennis this great review! We're so pleased that your experience was so comfortable and pleasant overall! We hope to... work with you again the next time you are in need of automotive assistance!

  • 5.0 out of 5
    August 2, 2018

    Amazing service, we have bought multiple new and used vehicles and would never go any where else! Everyone was VERY knowledgeable and answered all my questions... thoroughly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Katie, Thank you so much for your loyalty to our dealership and confidence in our team! We are so glad that we have been able to offer you all of t...he answers and thorough assistance that you need! We look forward to continuing to offer you our best service in the future.

  • 1.0 out of 5
    July 28, 2018

    Jason norby always handles my repairs and does exactly as I ask. I have a 2012 Kia Soul and it runs like new. He recommends periodic maintenance and I... always agree.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Lee, Thank you so much for sharing this review. We're so delighted to hear that Jason consistently takes such great care of you and your Kia S...oul. We appreciate your confidence in his efforts, and we look forward to offering you the same quality service the next time you are in need of automotive assistance!

  • 5.0 out of 5
    July 17, 2018

    Christopher Leitz provided excellent customer service. He was friendly, communicated clearly, and made an effort to keep me informed about the status... and cost of an unexpected repair. He was very efficient in getting my car in and out and I appreciated his work.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Linda! Thank you for sharing your kind review! We always aim to provide our guests with quick and efficient service, so it's so great to hear... that your recent experience with Christopher was just that! We hope to work with you again the next time you are in need of service.

  • 1.0 out of 5
    July 13, 2018

    Neil treated us horrible disrespected my wife and I and we really wanted to buy the truck we were looking at.He (Neil)was the worst salesman I’ve... ever dealt with it ,was like talking to a 15 year old know it all .At one point he said I was a liar.I left Neil running out to us as we were leaving saying we will give you another 500 for your trade and I said no we’re good.went down the road a ways was offered 5 times the amount for my trade and the price for a comparable truck was 3000 cheaper . I saved 4000 and was treated with respect at every turn.Dont go to Tom Hadlec Honda.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Your experience is very concerning to me and I would like to further discuss it with you. You can reach me directly at 507-280-2247. Sincerely, Kie...fer D. Bartel Director of Sales

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