I was very disappointed in Enterprise. The sales person I was "assigned" came off as disinterested. The buying process left me feeling pressured to buy... without first seeing the vehicle or shopping around for a better finance rate than what they offered me. When I got the vehicle home, I noticed a number of issues, none of which the salesman took any interest in helping me to resolve. I had to ask several times for an owner's manual and finally received one a couple months after purchase. I have never been asked by Enterprise about my experience.
This is Keri from Enterprise Car Sales. We're sorry to hear about your experience, and we would like to ask you a few questions. Please email us at cs...busdev@erac.com with the best way to contact you so that we can try to resolve this issue to your satisfaction.
We recently purchased a used car from Enterprise in Glen Carbon and found it a pleasant and hasel free experience. Great service and low ressure. Our salesman... was James (Jim) Moore... very friendly and helpful. We feel this is the best place to buy a used car.
Hi Lovey, Thanks so much for the review. We're glad you found the experience to be hassle free, that's exactly what we look to achieve.