Enterprise Car Sales - Glen Carbon

Reviews

This dealer has no recent reviews and is not rated.

2 lifetime reviews.

  • 1.0 out of 5
    August 20, 2011

    I was very disappointed in Enterprise. The sales person I was "assigned" came off as disinterested. The buying process left me feeling pressured to buy... without first seeing the vehicle or shopping around for a better finance rate than what they offered me. When I got the vehicle home, I noticed a number of issues, none of which the salesman took any interest in helping me to resolve. I had to ask several times for an owner's manual and finally received one a couple months after purchase. I have never been asked by Enterprise about my experience.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This is Keri from Enterprise Car Sales. We're sorry to hear about your experience, and we would like to ask you a few questions. Please email us at cs...busdev@erac.com with the best way to contact you so that we can try to resolve this issue to your satisfaction.

  • December 9, 2012

    We recently purchased a used car from Enterprise in Glen Carbon and found it a pleasant and hasel free experience. Great service and low ressure. Our salesman... was James (Jim) Moore... very friendly and helpful. We feel this is the best place to buy a used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Lovey, Thanks so much for the review. We're glad you found the experience to be hassle free, that's exactly what we look to achieve.