Reviews
Write a reviewWe purchased a 26ft box truck from Enterprise car sales
We purchased a 26ft box truck from Enterprise car sales in Merriam, KS on August 2024.Our salesman was Matt O'Neill. This was supposed to be a well serviced truck. This truck went into service in October 2023. Within a month the A/C compressor went out, that was $3000. We thought that we would get at least a year or so worth of service before any repairs, not so. The truck shutdown on us and wouldn't regen, that was $2500 to fix. The alternator went out, electrical issues and so on. So far we've spent $12,000 fixing this "well serviced" truck within 10 months of purchase. Finally engine problems. We purchased a worthless warranty that they offered through NTP that was about $4500 and are currently fighting them to fix our truck! Do yourself a favor and not go here. This was supposed to be a well maintained fleet truck that they sold us!!
We purchased a 26ft box truck from Enterprise car sales
We purchased a 26ft box truck from Enterprise car sales in Merriam, KS on August 2024.Our salesman was Matt O'Neill. This was supposed to be a well serviced truck. This truck went into service in October 2023. Within a month the A/C compressor went out, that was $3000. We thought that we would get at least a year or so worth of service before any repairs, not so. The truck shutdown on us and wouldn't regen, that was $2500 to fix. The alternator went out, electrical issues and so on. So far we've spent $12,000 fixing this "well serviced" truck within 10 months of purchase. Finally engine problems. We purchased a worthless warranty that they offered through NTP that was about $4500 and are currently fighting them to fix our truck! Do yourself a favor and not go here. This was supposed to be a well maintained fleet truck that they sold us!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Godwin, thank you for your review. We would like the chance to discuss this with you directly. Please email review@em.com with your contact information, the sales office location, VIN/stock number and the details above. Thank you. – HH
Love this product
I have been renting cars while looking to buy one. They are very helpful. Have given me a lot of info I need to buy a car. Helpful and generous with there knowledge.
Love this product
I have been renting cars while looking to buy one. They are very helpful. Have given me a lot of info I need to buy a car. Helpful and generous with there knowledge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Devon Powers did an incredible job
Devon Powers did an awesome job helping me find my perfect car. After having my car totaled she put me at ease and listened to what I was looking for. The entire process was painless. Everyone at the dealership wanted to see us happy. Thank you Devon and I will definitely recommend you to any one I know looking for a car. We could not be any more pleased.
Devon Powers did an incredible job
Devon Powers did an awesome job helping me find my perfect car. After having my car totaled she put me at ease and listened to what I was looking for. The entire process was painless. Everyone at the dealership wanted to see us happy. Thank you Devon and I will definitely recommend you to any one I know looking for a car. We could not be any more pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the awesome review, Bill! We?re so happy you had a great experience at Enterprise Car Sales Merriam.
Exceptional Customer Service!
We worked with Matthew, Zach, and Brandon and had a great experience. This was one of my best car buying experiences as everyone was extremely professional without any pressure on purchasing. I was really amazed at the service I experienced and plan to buy from them again. Thanks to all of you for your patience and help in deciding the vehicle and price that was right for us. I will recommend enterprise to anyone I know looking to purchase a vehicle. Thanks to all of you! You are a great team! Sincerely , Shanee family
Exceptional Customer Service!
We worked with Matthew, Zach, and Brandon and had a great experience. This was one of my best car buying experiences as everyone was extremely professional without any pressure on purchasing. I was really amazed at the service I experienced and plan to buy from them again. Thanks to all of you for your patience and help in deciding the vehicle and price that was right for us. I will recommend enterprise to anyone I know looking to purchase a vehicle. Thanks to all of you! You are a great team! Sincerely , Shanee family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shanee Family - Matthew, Zach, Brandon and Enterprise thank you for your business. we are happy knowing this process was no pressure and hope you enjoy your new vehicle. Have a great day!
Great service.
We were completey satisfied with our purchase. Chris Jones did a great along with Matt.
Great service.
We were completey satisfied with our purchase. Chris Jones did a great along with Matt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service. Excellent Cars. Great Price.
So you think by purchasing a car from a rental company you won't get top-of-the-line or luxury vehicles? Think again! WE just pruchased a brand-new 2014 Ford Explorer-limited with DVD players in the headrests. The car is awesome! Tim and Brandon are fantastic at what they do. They understand customer service and exhibited that throughout the buying experience. They are vey knowledgeable about the car buying process and truly try to make the process smooth and pain-free (no one can delete the department of transportation forms and the forms from your financial institution - we purchased through Mazuma Credit Union, which is a phenomenal credit union). The price was thousands below what a 'regular' dealer would charge! You walk away with equity in your car! How cool is that!? Great Experience! Couldn't recommend them enough!
Excellent Service. Excellent Cars. Great Price.
So you think by purchasing a car from a rental company you won't get top-of-the-line or luxury vehicles? Think again! WE just pruchased a brand-new 2014 Ford Explorer-limited with DVD players in the headrests. The car is awesome! Tim and Brandon are fantastic at what they do. They understand customer service and exhibited that throughout the buying experience. They are vey knowledgeable about the car buying process and truly try to make the process smooth and pain-free (no one can delete the department of transportation forms and the forms from your financial institution - we purchased through Mazuma Credit Union, which is a phenomenal credit union). The price was thousands below what a 'regular' dealer would charge! You walk away with equity in your car! How cool is that!? Great Experience! Couldn't recommend them enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic service
I just purchased a 2012 Chevy Captiva. The customer service was excellent even those who weren't working with you made sure you were comfortable and would ask if you needed anything. I've. been to this Enterprise. Before and this was my second time coming back to purchase another vehicle after an accident. It's was so easy, no stress and they care about your needs. I will let others know if you're looking for a good used car always check out Enterprise first, before you go anywhere. Thank you to Timothy in sales, and assistant. Manager Branden.
Fantastic service
I just purchased a 2012 Chevy Captiva. The customer service was excellent even those who weren't working with you made sure you were comfortable and would ask if you needed anything. I've. been to this Enterprise. Before and this was my second time coming back to purchase another vehicle after an accident. It's was so easy, no stress and they care about your needs. I will let others know if you're looking for a good used car always check out Enterprise first, before you go anywhere. Thank you to Timothy in sales, and assistant. Manager Branden.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Car Experience
I am very happy with my experience at Enterprise in Merriam. Both Chris and Brandon were great at providing me the answers I needed to make the decision and then were great with all the details. We had to order the SUV from another state which adds more questions but Chris and Brandon did a great job and when the SUV came in, the process was fast and efficient. I love the no hassle pricing and the great customer service that I recieved.
New Car Experience
I am very happy with my experience at Enterprise in Merriam. Both Chris and Brandon were great at providing me the answers I needed to make the decision and then were great with all the details. We had to order the SUV from another state which adds more questions but Chris and Brandon did a great job and when the SUV came in, the process was fast and efficient. I love the no hassle pricing and the great customer service that I recieved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I just bought my first car with Enterprise and was very satisfied with the process. Both Chris and Brandon were excellent, professional and customer focused. I had to order the car from another state and even though it took too long and I was impatient the team at Enterprise were very helpful and once the SUV came in, the process went very smoothly and fast. I love the no haggle pricing. I would definitely recommend Enterprise to anyone !!
Great Service
I just bought my first car with Enterprise and was very satisfied with the process. Both Chris and Brandon were excellent, professional and customer focused. I had to order the car from another state and even though it took too long and I was impatient the team at Enterprise were very helpful and once the SUV came in, the process went very smoothly and fast. I love the no haggle pricing. I would definitely recommend Enterprise to anyone !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JWood, Thank you so much for your comments. We're glad to hear Chris and Brandon were able to help you through this process!
Excellent experience!
I recently purchased a 2014 Jeep Grand Cherokee from the Merriam store. Chad Edwards did a great job of getting me set up in the Jeep and Brandon Hunley was awesome to work with on the paperwork side. They both made the experience fast and painless and since the prices are haggle free there was really no stress felt on my part. After getting the Jeep back home I noticed a flaw in the tire and wheel. I contacted Brandon and with the help of Matthey Barnes had a new tire put on as well as the wheel buffed out to new condition. All of the staff went above and beyond what my expectations were and I will be referring friends and co workers their way!
Excellent experience!
I recently purchased a 2014 Jeep Grand Cherokee from the Merriam store. Chad Edwards did a great job of getting me set up in the Jeep and Brandon Hunley was awesome to work with on the paperwork side. They both made the experience fast and painless and since the prices are haggle free there was really no stress felt on my part. After getting the Jeep back home I noticed a flaw in the tire and wheel. I contacted Brandon and with the help of Matthey Barnes had a new tire put on as well as the wheel buffed out to new condition. All of the staff went above and beyond what my expectations were and I will be referring friends and co workers their way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melissa, Thank you so much for your review. We're glad we could help find you a great Jeep!