Lunde's Peoria Volkswagen

Lunde 's Peoria Volkswagen has a great service department. My service advisor was Tyler R. He answered all my questions about my service. He got me in... same day appointment and very knowledgeable. The service manager Dusty J there make sure the customer are satisfied with the service being provided. He goes above and beyond for the customer. He provides excellent customer service. Thank You

We have continued to go back to Lunde's VW for years. The easiest dealer to purchase a vehicle and to get service done. No pressure sales ever. Offers... a lifetime wrap maintenance which no other dealer offers. Love Lunde's!

The guys at the dealership, from the service department to the sales and finance department were absolutely great. Our salesman Jake Short was patient,... not pushy and just overall top notch. Once the deal was made the finance guy Daniel took great care of us and we got exactly what we wanted. Thank you Lunde’s Peoria Volkswagen!

Couldn't tell me which injector was bad. Couldn't tell me why it needs a heater core it just had one. Just had a blower motor and it's blowing fine.

Best experience buying a vehicle we've ever had. It was relaxed and pleasant. Special Kudos to Doug for being so knowledgable and easy to work with. Shout... out to Ray in Finance too for the no pressure, fast processing of our loan. We stopped by once to see the Atlas, once to test drive and then to buy it was only 90 mins and we were on our way! No negotiating price as they are listed online. We love our new VW Atlas!

This experience was the tale of two halves. The first part of my almost buying experience went very well. The staff was responsive and they worked with... me on price. I originally inquired about a 2020 Atlas Cross Sport SE with Tech in Pure Gray. I was told they had no SE's left in that color but they did have the Pure Gray in an SEL trim. I didn't want to spend the extra money but the tech features were pretty cool so I started to negotiate a price with the salesman. Over the course of a day or so, we agreed on a good price and an excellent finance rate. The sale was pending a test drive and the vehicle was being driven to my home the next day for the test drive and potential signing of paperwork. 20 minutes after I was told the vehicle would arrive the following day, I received another call stating the vehicle had just sold. It was very disappointing and it seemed like the dealership was a little unorganized to not know they had 1 vehicle so close to two sales. This was the last SEL in FWD in pure gray at the dealer so they offered me an SEL with 4motion in Pure Gray for $1700 more. I did not want to pay for the extra option on top of the extra trim that I didn't inquire about to begin with. Understandably, the dealership would not give me the SEL with 4motion for the same price as the SEL they were going to sell to me. I really liked the sales person/finance person I worked with and unfortunately I was a casualty of trying to buy from home compared to someone buying at the actual dealership. It took about 24 hours from the time the vehicle sold to when they told me they could not locate another SEL pure gray within the state. I was pretty frustrated at that point and disappointed the dealer didn't even try to offer me the SEL 4motion at any kind of discount to make up for the inconvenience of selling the SEL after negotiating a good price and scheduling a test drive with me. I understand that sales are being worked simultaneously and I was the one who got burned because of it. But my whole experience was not a positive one, through no fault of my own. Luckily, I secured a great price on a higher rated vehicle elsewhere and I'm very happy with that. My situation is probably uncommon, but people should know what to expect when shopping at this dealership.

Simplicity at its best, very friendly atmosphere, went in to find out my options and left with a 2020 Jetta... love it and the dealership

All employees were very courteous. We loved our sales person Jake Short. The dealership was willing to deal with us and made us happy with the deal we... settled on. The dealership was very clean and well stocked.

Had a great experience. Staff was very helpful and friendly, no high pressure. This is how car buying should be. High marks on the excellent business... model. Would highly recommend.

I really enjoyed the overall experience. How everything was worked to my best want and there was no pressure or any headaches. I am in awe.