Courtesy Ford of Conyers

I lost my key and had a new one made tody. Gillette and Jerome were awesome. Great experience!! Reminded me of why I chose Courtesy.

I will NEVER do business with this dealership! I supported a dear friend and purchased my first truck [2024 Ranger] here. That was the ONLY positive interaction. I had to go to another dealership for my 1st oil change because they never returned my call to set it up. I explained I needed an appointment because my time off is very limited. [Thank you Alan Vigil in Morrow❤️] The Ranger has a recall and I was sent a letter to have it serviced at my purchasing dealership. I called set up the appointment and was offered a "valet" pickup from my home. I was assured the work would take 4 hours max to complete. I should have anticipated a "whole fiasco" when the valet wasn't here at the scheduled pick up time [930a] and no one called to let me know why. I called and they then said 1130a.."we weren't aware the service writer had scheduled a pickup and he isnt in until 11a". Mind you all transactions generate a text message. Oh wait it gets worse. I didnt start my clock until after noon. So, in my mind they should have my Truck completed by 4p and back to me by 5p. Nope!! My original salesman [Dexter Meadows❤️] noticed my truck (my plates are distinctive) and called me thinking I was there at the dealership. He went over to check the progress only to be told they hadn't begun the work at 430p!! IYKYK..I was livid. I started calling service immediately only to be told they needed to keep my vehicle until tomorrow. I told the service writer to take my truck out of the bay and return it to me IMMEDIATELY! Needless to say I heard "I am sorry " umpteen times. As I steamed, I called the GM and Service Manager both who leave conveniently at 5p. I have no problems leaving voicemails. Apparently they decided to miraculously complete the recall repair in 2 hours. No one told me until I started dropping "F Bombs" and told them I'd be there expeditiously to get my Ranger. Fast forward to 7pm and they were rolling to return my vehicle by 730p. As I'm posting this to Facebook, I get a survey text asking about my service experience. IYKYK...Courtesy Ford is toast. Google review loading!!

Fast and easy process, will go again to trade and buy! Good company, good facility. All around great place to be. Got my Ford F-150 for a good price and everything is going gravy!

Happy with my purchase of a new 2025 Ford Mustang . I would recommend to ask for Tony at Ford in Conyers .Tell him E sent you . ?

Very knowledgeable sales person and finance department an overtall thumbs up for the complete experieince.

Great experience. Mary from the sales department was very helpful. She answered all my questions and provided me regular updates. The process was a little longer, because I financed with an institution out of the state. But, Mary was patient and very helpful.

Mary Whidby is a great lady to work with on any purchase. She genuinely cares for her customers and stays in touch after the purchase is completed. We always feel welcome at Courtesy even if we just stop by to visit. Go see Mary for your vehicle purchase.

I have bought three vehicles from Courtesy Ford kf buy another vehicle I will be back, great experience overall

Tom was the best and courtesy ford overall made my process easy! Thanks for my new 2025 mustang im enjoying it!

2nd time working with Tony and this dealership. Always courteous and professional, attention to detail, and do what they say. I drove over 700 miles round trip just to work and visit with Tony again along with everyone at the dealership.