Reviews
Schrier Automotive is a breath of fresh air in the busy and sometimes frustrating world of purchasing a car. I went to Schrier thinking I might trade my low mile 2000 Porsche Boxster for a very low mile Lexus SC430. One call/email before going and it was waiting for me in their front lot. Russ introduced himself and the car and we promptly jumped in for a ride. Three things were immediately apparent - Russ knew the car, the dealership valued the customer’s time and the car was as immaculate as described. Fast forward a couple days and a full lot tour and I’d shifted my thinking to trading my Porsche and Lexus LS460 for a single car upgrade to a Lexus LS500. The Sale’s Manager’s assessment of the value of both of my vehicles was very fair - without negotiating - right from the start. And again, I as the customer was treated with respect and candor. The Sales Manager came to Russ’s office and explained his rationale, offered to answer any questions and left me with the numbers for my consideration. No pressure whatsoever, no rush to make a decision. I finally landed on a 2018 Lexus LS500 although there was some very minor scratches on the passenger door that I really wanted repaired. 10 minutes after letting Russ know that by email he called to say they’d take care of it. A week or so later with I closed the deal in less than 15 minutes with the scratches out. Not to mention getting the lifetime powertain warranty that Schrier puts on all their vehicles. If you want to be treated fairly by people who enjoy their work helping meet YOUR needs then Schrier is the right place. They are refreshingly up front about everything, care about your needs and do whatever they can to assist you.
Schrier Automotive is a breath of fresh air in the busy and sometimes frustrating world of purchasing a car. I went to Schrier thinking I might trade my low mile 2000 Porsche Boxster for a very low mile Lexus SC430. One call/email before going and it was waiting for me in their front lot. Russ introduced himself and the car and we promptly jumped in for a ride. Three things were immediately apparent - Russ knew the car, the dealership valued the customer’s time and the car was as immaculate as described. Fast forward a couple days and a full lot tour and I’d shifted my thinking to trading my Porsche and Lexus LS460 for a single car upgrade to a Lexus LS500. The Sale’s Manager’s assessment of the value of both of my vehicles was very fair - without negotiating - right from the start. And again, I as the customer was treated with respect and candor. The Sales Manager came to Russ’s office and explained his rationale, offered to answer any questions and left me with the numbers for my consideration. No pressure whatsoever, no rush to make a decision. I finally landed on a 2018 Lexus LS500 although there was some very minor scratches on the passenger door that I really wanted repaired. 10 minutes after letting Russ know that by email he called to say they’d take care of it. A week or so later with I closed the deal in less than 15 minutes with the scratches out. Not to mention getting the lifetime powertain warranty that Schrier puts on all their vehicles. If you want to be treated fairly by people who enjoy their work helping meet YOUR needs then Schrier is the right place. They are refreshingly up front about everything, care about your needs and do whatever they can to assist you.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Rob, thank you so much for sharing your fantastic feedback about Russ and the team! We truly appreciate your business and we wish you many safe and happy miles in your new 2018 Lexus LS 500! We hope to see you again in the future! - Schrier Automotive
This whole team was awesome, Bill and Chuck made the whole process simple and stress free. I will recommend SCHRIER to anyone looking to upgrade.
This whole team was awesome, Bill and Chuck made the whole process simple and stress free. I will recommend SCHRIER to anyone looking to upgrade.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Melinda, thank you for sharing your experience! We're thrilled to know Bill, Chuck, and the team made everything simple and stress-free for you. We appreciate your recommendation and we hope to see you again at Schrier Automotive! Safe travels!
Big shout out to Bill, Russ, and Jacob for hooking me up and doing everything they could to make sure I got what I wanted. The process was super easy and painless. Russ is GREAT, I give you 5 stars ⭐⭐⭐⭐⭐ ALL DAY BROTHER. Bill and Jacob took the initiative and helped me get the car I wanted. Thanks again to everyone at Schrier!!!! So get out there and be a Schrier buyer today!!!
Big shout out to Bill, Russ, and Jacob for hooking me up and doing everything they could to make sure I got what I wanted. The process was super easy and painless. Russ is GREAT, I give you 5 stars ⭐⭐⭐⭐⭐ ALL DAY BROTHER. Bill and Jacob took the initiative and helped me get the car I wanted. Thanks again to everyone at Schrier!!!! So get out there and be a Schrier buyer today!!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shoutout to Bill, Russ, and Jacob! We’re glad the process was smooth and enjoyable. We appreciate your business and we hope you enjoy the ride! - Schrier Automotive
They care about your needs! Very genuine folks who want to see you and your family happy and safe!! Highly recommended and Russ is someone I trust with finding whatever it is you need!!!
They care about your needs! Very genuine folks who want to see you and your family happy and safe!! Highly recommended and Russ is someone I trust with finding whatever it is you need!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Antoine, thank you for such a warm review of Russ and the team! Your recommendation means the world to us. Safe travels from all of us at Schrier Automotive!
I can’t say enough good things about my experience with Schrier Automotive, Bill Schrier and Chuck Hill. From the very beginning, Chuck was fantastic to work with. He did more than just sell me a car. He took the time to get to know me, understand what I was looking for and build a genuine relationship. He was always responsive, honest and easy to work with throughout the entire process. Bill Schrier also personally got involved when needed and made a point of following up with me to make sure everything was going smoothly. That really stood out to me. It’s obvious that Bill takes a personal commitment to making sure his customers have a great experience, and that kind of service is hard to find these days. Most importantly, the car was exactly as represented. I purchased it from out of state, so there is always some uncertainty when you’re buying a car without seeing it in person. When it arrived, it was exactly what I expected and I couldn’t have been happier. Schrier has an incredible selection of cars, but what really impressed me was the people. Bill and Chuck are genuinely great guys who care about their customers and take pride in what they do. I had a phenomenal experience from start to finish and would absolutely buy another car from Schrier Automotive. I highly recommend them to anyone looking for a great car and, just as importantly, great people to do business with.
I can’t say enough good things about my experience with Schrier Automotive, Bill Schrier and Chuck Hill. From the very beginning, Chuck was fantastic to work with. He did more than just sell me a car. He took the time to get to know me, understand what I was looking for and build a genuine relationship. He was always responsive, honest and easy to work with throughout the entire process. Bill Schrier also personally got involved when needed and made a point of following up with me to make sure everything was going smoothly. That really stood out to me. It’s obvious that Bill takes a personal commitment to making sure his customers have a great experience, and that kind of service is hard to find these days. Most importantly, the car was exactly as represented. I purchased it from out of state, so there is always some uncertainty when you’re buying a car without seeing it in person. When it arrived, it was exactly what I expected and I couldn’t have been happier. Schrier has an incredible selection of cars, but what really impressed me was the people. Bill and Chuck are genuinely great guys who care about their customers and take pride in what they do. I had a phenomenal experience from start to finish and would absolutely buy another car from Schrier Automotive. I highly recommend them to anyone looking for a great car and, just as importantly, great people to do business with.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your thoughtful review! It’s great to know you enjoyed working with Chuck and Bill. We look forward to having the opportunity to work with you again at Schrier Automotive! Enjoy your new car!
Russ and colleagues at Schrier were the best! Very easy to work with, they worked hard to make things fast as I was on a time crunch. I HATE the process of buying a new vehicle but these guys made it very painless. From sales (Russ) to the finance team (Jacob) and even meeting the owner it was a great experience! Highly recommended!
Russ and colleagues at Schrier were the best! Very easy to work with, they worked hard to make things fast as I was on a time crunch. I HATE the process of buying a new vehicle but these guys made it very painless. From sales (Russ) to the finance team (Jacob) and even meeting the owner it was a great experience! Highly recommended!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Nicole, thank you for choosing Schrier Automotive and for sharing your feedback about Russ and Jacob. We hope to serve you again down the road! Take care!
Isaiah made the process super easy, very easy to communicate with and was a no pressure sales person. 10/10
Isaiah made the process super easy, very easy to communicate with and was a no pressure sales person. 10/10
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Cameron, we're glad to know Isaiah made the process smooth and pressure-free at Schrier Automotive. We appreciate the feedback and your 10/10 rating!
Schrier was amazing from start to finish!! Chuck did a great job making the acquisition of our new Camaro SS seamless and easy. They delivered it to Michigan right to our front door within a few days!
Schrier was amazing from start to finish!! Chuck did a great job making the acquisition of our new Camaro SS seamless and easy. They delivered it to Michigan right to our front door within a few days!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to hear that your experience with Schrier Automotive and Chuck was seamless from start to finish. Enjoy your new Camaro SS! Safe travels!
Great experience all around. They valued my time. No pressure. The vehicle was exactly as described. Will definitely continue to do business with Schrier in the future.
Great experience all around. They valued my time. No pressure. The vehicle was exactly as described. Will definitely continue to do business with Schrier in the future.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback, JD! We’re so grateful you chose Schrier Automotive and had a smooth, pressure-free experience. We look forward to working with you again! Safe travels!
Bill and Chuck were 100% over the top AMAZING HELP!!! Bill literally answered every question I had , listened to all my concerns wants and needs. He was very very professional so kind and so caring. You can tell when someone has a passion for their job and this is Bill’s passion!! We got in and out with no issues I would/will 100% recommend Schrier to anyone I know!! If you are looking for something new and someone who will help go see Bill!! ❤️
Bill and Chuck were 100% over the top AMAZING HELP!!! Bill literally answered every question I had , listened to all my concerns wants and needs. He was very very professional so kind and so caring. You can tell when someone has a passion for their job and this is Bill’s passion!! We got in and out with no issues I would/will 100% recommend Schrier to anyone I know!! If you are looking for something new and someone who will help go see Bill!! ❤️
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Caitlyn, we are so happy that Bill and Chuck gave you a five-star experience at Schrier Automotive! Thank you for your kind words and your business! We hope to see you back next time!