[{"id":336817,"personPtyId":31127232,"firstName":"Tyler","lastName":"Norman","titleText":"Team Member","shortBioText":"Started in detail department for 3 years. Attended auto mechanics school, along with working in CarSmart's service center CarCare for 2 1/2 years! 8 years with CarSmart.net & CarCare!","emailTxt":"tyler@carsmart.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":168,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/67715/employees/b049097b98fe.jpg","drDealerId":67715,"dealerEmpStartDtUtc":"1293840000","industryStartDtUtc":"1293840000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":568274,"firstName":"Bob","lastName":"Garcia","titleText":"Senior Team Member","emailTxt":"bob@carsmart.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/67715/employees/930b85ec7dba.jpg","drDealerId":67715,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"315532800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":547725,"personPtyId":50444786,"firstName":"Shawn","lastName":"Bowers","titleText":"Team Member","shortBioText":"Knowledgeable sales professional with a desire to see people happy. I\u001ave been doing this a long time and enjoy seeing satisfied customers. I\u001am always here to help.","emailTxt":"shawn@carsmart.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/67715/employees/d3132c26b189.jpg","drDealerId":67715,"dealerEmpStartDtUtc":"1533085200","industryStartDtUtc":"996624000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":195302,"personPtyId":31128325,"firstName":"Guy","lastName":"Alfieri","titleText":"Dealer Principal","shortBioText":"Worked for Cadillac Motor Car Division for 13 years prior to opening CarSmart.net in 1998. Currently lives own's and operates CarSmart.net & CarCare import and domestic service in Hendersonville TN. Customer service is our number one priority and we are committed to giving you the very best experience.","emailTxt":"guy.alfieri@me.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":152,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/67715/employees/4473b9fda0a1.jpg","drDealerId":67715,"dealerEmpStartDtUtc":"883612800","industryStartDtUtc":"625881600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":579939,"firstName":"Macayla","lastName":"Dowdy","titleText":"Business Development","emailTxt":"macayla@carsmart.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/67715/employees/ff2de2483b51.jpg","drDealerId":67715,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":530118,"firstName":"Matthew","lastName":"Alfieri","titleText":"Sales","shortBioText":"Matthew has worked part-time through high school and college for several years. He is attending the University of Tennessee Knoxville chasing a business degree.","emailTxt":"matthewalfieri@comcast.net","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/67715/employees/dc63f23e580a.jpg","drDealerId":67715,"dealerEmpStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":195303,"personPtyId":31128133,"firstName":"CRM","lastName":"CRM","titleText":"CRM","emailTxt":"sales@carsmart.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":67715,"certifiedEmployee":false,"deptDscrp":"Management"}]

CarSmart.net

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

CarSmart.net Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2006

Since 1998 CarSmart.net has been providing the market with the highest quality pre-owned luxury automobiles at a great value.

...



We are very proud and honored to have been voted the, "2009 to 2016 Best Car Dealership" in the Greater Nashville area from the People's Choice Awards.

We are also very proud to announce that Carsmart.net has been voted Dealer of the year "Best Used Car Dealer" in the entire state of Tennessee.

""Home of the Half Price Car""

Reviews

4.8 out of 5 4.8
761 lifetime reviews. Includes reviews of CarSmart.net from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 7, 2019

    I've bought many vehicles over the years, never had a transaction go so smooth and quick. I feel like I got a great vehicle at a great price.Shawn and... the whole crew are great to work with no bs when working with them

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

    Shawn Bowers

    Team Member

    (4.9) 57 reviews

  • 5.0 out of 5
    October 5, 2019

    Awesome service Tyler and the whole team were Super professional and very friendly. I would recommend CarSmart of Hendersonville, TN to all my family and... friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tyler Norman

    Team Member

    (5.0) 168 reviews

    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

  • March 11, 2017

    Great buying experience. No pressure to buy something other than what I wanted. Goal seemed to truly be to help me find what I wanted at the price I... wanted! Lew was awesome and Riley and Ryan were great to work with as well! Very happy with my vehicle and this dealership!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2019

    Such an professional, upstanding dealer! I felt no pressure whatsoever to buy my Audi Q7, but they sold me with their knowledge, friendliness and effort... to help me obtain the best price and best finance rate on my new car. Shawn even helped point out any flaws the car had, and Bob explained every step of the finance process and even sat in the car with me to help me figure out the fancy computer system. I drove two hours to deal with them and would gladly do it again! Hope to deal with them again in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

    Shawn Bowers

    Team Member

    (4.9) 57 reviews

  • 5.0 out of 5
    September 29, 2019

    Everyone I dealt with was very professional and helpful, both Shawn and Bob went above and beyond to get me into a great truck at a great price. Look forward... to doing business with them again in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

    Shawn Bowers

    Team Member

    (4.9) 57 reviews

  • 5.0 out of 5
    September 23, 2019

    Tyler and Bob were absolutely amazing. They made my car buying experience the best ever...no pressure! They were very professional and knowledgeable; they... understood and addressed all of my questions and concerns. I love my 2016 Cadillac ATS a car that I never considered owning before. Men of integrity, I am happy I was lead to Carsmart.net, a great friendly atmosphere.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tyler Norman

    Team Member

    (5.0) 168 reviews

    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

    Guy Alfieri

    Dealer Principal

    (4.9) 152 reviews

  • 5.0 out of 5
    September 21, 2019

    Very responsive to my requirements and courteous throughout . I appreciated how quickly they reached out to me when I made first inquiry. Very rare these... days

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and the shout out!The CarSmart.net Team!


    Worked with:
    Tyler Norman

    Team Member

    (5.0) 168 reviews

    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

  • 5.0 out of 5
    September 20, 2019

    > Shawn was so helpful and friendly I had the best car buying experience ! I literally went to buy a convertible in a thunderstorm and Shawn pulled the... car into the garage just to let me sit inside the vehicle. He was knowledgeable and gave top notch customer service . Truly above and beyond to help me buy my dream Volkswagen! > > Best, > Julie

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you as well! The CarSmart.net Team!


    Worked with:
    Shawn Bowers

    Team Member

    (4.9) 57 reviews

    Guy Alfieri

    Dealer Principal

    (4.9) 152 reviews

  • 5.0 out of 5
    September 17, 2019

    I am not a fan, in general, of the car buying experience. Guy and his team made this experience a pleasure. I will be a regular customer of Car Smart... moving forward. Blessings to the Car Smart team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you John, we appreciate you!The CarSmart.net Team!


    Worked with:
    Tyler Norman

    Team Member

    (5.0) 168 reviews

    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

    Guy Alfieri

    Dealer Principal

    (4.9) 152 reviews

  • 5.0 out of 5
    September 3, 2019

    I purchased my wife's car through Carsmart and im glad I did. I had family members who went through Carsmart before and they came highly recommended. This... is a hometown feel type of dealership that I instantly came to trust. Shawn Bowers made the initial visit very easy, no pressure type of meeting and we just talked about cars and what I was looking for. The dealership sells more mid to higher-end used cars with a great variety and their website has high-quality pictures they take in-house. After talking with Shawn about the car I wanted, he informed me they did not have anything similar but without missing a beat, said he would work with his boss (Guy Alfieri) to find the car I wanted in the price range I requested. I received a text message from Guy (I believe the same day) confirming our "must-haves" and what we were flexible on. It was not a very long conversation but I knew this man knew what he was doing and could represent me in getting what I wanted... which he did! Overall, the experience I had with Carsmart, and continue to have with Shawn and the after-sales service, shows their dedication and professionalism to this industry and that hospitality is at the center of their business. Thanks to Shawn, Guy, and the whole team at Carsmart!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Very nice review, you are the best!The CarSmart.net Team!


    Worked with:
    Bob Garcia

    Senior Team Member

    (4.9) 54 reviews

    Shawn Bowers

    Team Member

    (4.9) 57 reviews

    Guy Alfieri

    Dealer Principal

    (4.9) 152 reviews

View More Reviews