Rod's All Star Auto

Reviews

4.1 out of 5 4.1
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 5, 2018

    I was here the last weekend of January, and couldn't be more impressed with the cars and the sales people. I was looking for cars that are under $10k and... with good financing. They must have had 75 or more cars to look at and the financing they got me with no credit at all was 9% and no down payment.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jackie! :) You are awesome. And we enjoyed having you here at the dealership. Coolest Customer Award - 2018 Rods All Star Auto

  • 1.0 out of 5
    February 1, 2018

    My girlfriend bought a 2011 a4 from these guys her first car she has had it for a week and it's already gone to crap very disappointed wouldn't recommend... them

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Unfortunately we cannot please everyone. A one star review feels pretty harsh because of minor problems in a used car. Id understand if we were a new ...car dealership, then yea, any problem is a big deal! But we are not, and the cars are used, and we do our best to help our customers with the minor problems that can arise when selling used vehicles. Because the review lacks depth, its hard for us to help. We cannot locate girlfriend 2011 a4 in our records. If this reviewer would like to mend the issue, I suggest giving us a call, we are pretty friendly, and we help when our customers need it.

  • March 4, 2018

    Yesterday, I went shopping for a car, after 2 months of searching online, comparing, price checking, and being sorely disappointed with other lots I'd... visited, I was exhausted and overwhelmed. I have to say I went to the right place when I visited Rod's. My salesman was easily the most down to earth, non-pushy, respectful salesman I have met. He made the experience about me, what I wanted, and gave me a deal that I felt really good about. It was by far the smoothest, most comfortable car sale transaction I have ever had! Thank you to Steve, and everyone who helped with my car purchase, I would recommend you to anyone, anytime! P.S. I love my new ride!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Rachel R from Auburn Wa. Glad you enjoyed our stress free financing experience! A lot of dealerships use that in their slogan, but we prefer to use it... in practice. :)

  • 5.0 out of 5
    December 5, 2017

    Steve was so nice and made the deal go so smooth. Financing was a breeze. Thank you for helping me get an early Christmas present

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susie J. We will let Steve know your appreciations, and thanks for the review!

  • 5.0 out of 5
    October 21, 2017

    I’ve been browsing cars for weeks. I settled on Rod’s because they were carrying 3 different models I was interested in. I filled out preapproval paperwork... on their website ahead of time and contacted the dealership from their website. This allowed Steve the time to assemble the few cars I was interested in and a couple he recommended. It was kind that he took my family into consideration when choosing and allowed us to test drive all afternoon. I really appreciate that Steve rearranged his day to help us make a careful choice. He stayed past his shift because our morning got away from us. He and his team were attentive without being pushy. Overall, I enjoyed the whole process. Thanks everyone! We are so excited to live it up in our new Batmobile.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey BatFamily from Seattle! Its awesome that our preapproval program worked for you! Thank you for taking the time to write this review. Remember our ...100$ referal program!

  • 5.0 out of 5
    October 8, 2017

    The Professional and friendly staff at Rods Made it very easy to choose a car. Since moving out here 5 months ago I've been on cars.com looking for a... used car. I searched 100's and kept coming back to Rods all star auto. The pricing is below all dealers in the area for used cars. The web site is very detailed. I printed out the car's I was considering, went to Rods all star auto, where I was met by Steve Gebauer, sales professional who's customer service was EXCELLENT. I recommend asking for Steve when visiting Rods All Star Auto.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Marilyn Seeger. What a customer :) We cant thank you enough for taking the time to help us by writing such a stellar review! We look forward to your b...usiness in the future and remember, we have a 100$ referal program!

  • 5.0 out of 5
    September 2, 2017

    I first walked into Rod's All Star Auto in 2012, and now if I need anything to do with cars, this is my first stop. I have bought several since then. I... recommend them to all of my friends and all of my relatives, and now here to everyone out there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah B. We appreciate your repeat business, and our returning customers are the most important to us. We want a long standing relationship with our c...ustomers, not just a single purchase. Thank you for the amazing reveiw. And we look forward to seeing you return over the coming years. We will set aside a car we know you will like :)

  • 5.0 out of 5
    August 29, 2017

    I almost never leave reviews and to leave on for a used car dealer is even less often. But I was so impressed with this dealer that I wanted to make sure... I spread the word. I originally contacted them to look at a Cadillac and although I decided that wasn't the car for me, I found several other super options and was so pleased with the customer service and the financing they were able to get for me that I was committed to finding something they had. I was surprised to see the huge range of suv's. Probably 50 or so. If you are in the market, do yourself a favor and check this dealership, they were so much better than the others on the same road you will be impressed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lacey. Thank you for your kind words of wisdom. Yes! Please choose us over the other guys :) Listen to Lacey, she knows, do yourself a favor.

  • 5.0 out of 5
    August 16, 2017

    I was very surprised at how easy and how nice everyone was at this dealership. I have to admit I came in with a chip on my shoulder. I was assuming all... car dealers were like the last 3 I was at, but these guys are way different. Every single concern I had was addressed and I never ever felt pushed. In the end I bought a great honda and I love it. So far it has been great, and even if it ends up somthing needs work, I am not the type to get mad a the dealer that was so helpful just because the car I bought needs to go to the shop. I will buy here again. And you should too. They are way better than the others.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    THANK YOU! YES! YES! YES! This is a customer that gets it. For all those trying to understand why to choose us over the other dealerships, read this r...eview from Sarah L. We cannot guarantee every car we sell will be perfect. That's just not realistic. However, we can guarantee, we will always be there to help when a car we sell you, is having problems.

  • 5.0 out of 5
    May 25, 2017

    I am currently looking for a specific vehicle that matches the one I had. MY old car was totalled in an accident and I don't have a way to get to the car... lot. Patrick Gress has been keeping my in the loop via email for a couple weeks now until I can find someone to take me to look at the car he has available.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rea, we appreciate the preemptive 5-star review! It sounds as though Patrick has you all taken care of, and we will let him know you name-dropped him ...in a 5 star! Thanks again.

View More Reviews