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Parks Lincoln of Tampa

(1,443 reviews)
Visit Parks Lincoln of Tampa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 289-4013 (877) 289-4013
Used (866) 454-6825 (866) 454-6825
Service (888) 862-4691 (888) 862-4691

Reviews

(1,443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Lincoln of Tampa from DealerRater.

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Service Dept

great service and people. Get in and out in a hr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your kind words. We look forward to seeing you on future service visits. Best Regards, The Parks Lincoln Team

Service at Parks Lincoln is the best!!

I always go to Parks Lincoln for service and have never been disappointed. During my last oil change they even replaced my battery for free since they said the post was loose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for being so loyal, we appreciate your business. Happy to hear they replaced your battery, before it became a bigger issue for you. Thanks again! Best Regards, The Parks Lincoln Team

Retired

I have been getting my 2007 Town car serviced by Park Lincoln since I bought the car in 2007 and have been consulted by Larry Mills every time I visit for service. He helps me totally and I am very, very pleased with him and the entire Parks Lincoln's staff. The new facilities are the best there is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your loyalty. We are happy to hear Larry takes great care of you. We appreciate your kind words. Best Regards, The Parks Lincoln Team

First MKZ service

I've just had my first service on my 2017 MKZ and Larry Mills was superb in answering questions as well as ensuring my MKZ receive the proper service. I really enjoy my MKZ and the professional service provided by Larry and his staff made it a very pleasant experience. Thanks Larry for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you love your Lincoln MKZ. We appreciate your kind words, and will pass this along to Larry! See you next time! Best Regards, The Parks Lincoln Team

Stacey

Regular service for oil change and tire rotation. Fairly quick and get bonus free car wash, vacuum, snacks and drinks! ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your feedback of our Staff's outstanding service, Stacey! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Ronald

Totally enjoyable. Professional and competent from the beginning until finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Thank you again for choosing Parks Lincoln of Tampa, and we hope to see you again soon!

My Experience @ Parks Lincoln of Tampa Bay

To define the sales personnel (Jason - Jack) very distinguished gentlemen, knowledgeable, and refined, The atmosphere at the dealership was relaxing and refreshing. Hospitality was excellent and well received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, your positive review means a lot to us and we?re happy we could help you. At Parks Lincoln of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

Year End Review by Ron Zawistowski

I have received excellent service from Parks Lincoln. My service rep, Larry Mills has provided personalized, timely and courteous attention to my service needs. It is always a pleasure going to Parks Lincoln 😀!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your vehicle with us! We appreciate your business and we are happy that Larry takes good care of you on your visits. We look forward to seeing you on future service visits. Best Regards, The Parks Lincoln Team

Fast Fix for Out of Towners

We were passing through Tampa from out of state just for a day and needed the passenger seat fixed, since it was stuck permanently reclined. Needless to say, we didn't have an appointment or time to wait for parts for permanent repair. On top of that, it's a holiday week. Adriana Sanchez and the very skilled technicians here fit us in and found a way to temporarily fix the issue to get us on our way in no time. Adriana offered us amenities like shuttle service and the comfortable lounge. She was also very good at explaining our options. We couldn't be more pleased by how we were treated by Adriana and all the staff. My opinion of the Lincoln brand and Parks Lincoln of Tampa is very high with customer service like that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words. We appreciate you choosing Parks Lincoln glad Adrianna could help! Best Regards, The Parks Lincoln Team

Lincoln service

Larry Mills took very good care of my car and myself and the work was completed quickly and to my satisfaction. That is the reason why I drive the distance to have my vehicle serviced as there are authorized Ford dealers much closer to my home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for choosing Parks Lincoln, we appreciate your business! Best Regards, The Parks Lincoln Team